Jump to content

Archived

This topic is now archived and is closed to further replies.

Carlos Meira

Web Clipper problem

Recommended Posts

I´m using Windows 8 and Outlook 2010. Each time I try to use the Web Clipper in Outlook I get an error message "No ha sido posible cargar esta conversación", the translation is "It is not possible to upload this conversation". Does anyone jnows how to solve it?post-263036-0-21649400-1436457545_thumb.

 

Share this post


Link to post

We are aware of several problems in the new version of Outlook Clipper and are working on resolving them as soon as we can. 

Share this post


Link to post

If it's a serious problem,  some users have downgraded to a previous version of Evernote (which had the better clipper) pending a resolution...

Share this post


Link to post

Thanks gazumped. Can you share how to downgrade my Evernote installation? I wan´t ro recover the possibility to sent notes directly from Outlook 2010 which I lost with the latest version of Evernote.

Share this post


Link to post

OK - subject to correction by the Evernote guys,  my suggested process would be...

 

Close Outlook and any other windows you may have open,  except Evernote.

 

As a precaution,  backup your existing database - Tools > Options > General for the location of the folder,  then File > Exit Evernote and copy/ zip the databases folder to somewhere else just in case.  The backup shouldn't be required,  but it's a good idea to keep doing this on a regular basis.

 

Uninstall Evernote.

 

Grab a previous version - there's a link to an earlier install file here:  https://discussion.evernote.com/topic/85667-new-evernote-for-windows-589-beta/

 - or if you have a favourite version see http://filehippo.com/download_evernote/history for possible choices.  Reinstall.

 

Check what's working...

 

You should be back to a working Outlook clipper.

Share this post


Link to post

×
×
  • Create New...