Paperbegone 0 Posted July 6, 2015 Share Posted July 6, 2015 If I purchase a years worth of Evernote Plus and a few months later decide to upgrade to Premium, does some of the money apply toward the Premium upgrade? Link to comment
Level 5* JMichaelTX 4,117 Posted July 6, 2015 Level 5* Share Posted July 6, 2015 I would expect so, but I really don't know. None of the Evernote.com pages address process.This forum is a user forum, and you can't count on an Evernote employee responding here. Sometimes they do, but not always.So, I think you would be best served by using Twitter. Since Evernote now is providing official support to all users via Twitter, you might post your question on Twitter @evernotehelps. Link to comment
Nancy M 160 Posted July 8, 2015 Share Posted July 8, 2015 It depends. If you buy Premium directly from Evernote (as opposed to purchasing from an app store), we will automatically pro-rate the amount of Plus time you have remaining and credit that amount toward your Premium purchase. If you buy Premium via in-app purchase, there is no way for us to do an automatic partial refund against your previous Plus payment, nor pro-rated credit against your new Premium payment - it's just not supported by iTunes / Google Play. Link to comment
Brenty 0 Posted August 25, 2015 Share Posted August 25, 2015 Hi Nancy M,thanks for clarifying this. I'd like to upgrade from Plus to Premium, on the paymnet page however it does not reflect any pro-rating to take into consideration the Plus account. Does the this automatically happen after the full Premium purchase comittment has been made on top, and we basucally trust that the pro-rating will happen? Link to comment
rezo1969 0 Posted November 30, 2015 Share Posted November 30, 2015 Hi, I buy a Evernote Premium and i have a product Key. But when I tried to change from plus to premium in my account, always the page go to repeate the purchase, and i can not modify from plus to premium How can I do the upgrade!!!??Raul Link to comment
smartalicks 0 Posted February 23, 2016 Share Posted February 23, 2016 You can request a credit for your Plus plan via iTunes in the >account Info>Purchase History> (select Evernote Plus purchase) Report a Problem Link to comment
voolman 0 Posted April 14, 2018 Share Posted April 14, 2018 I upgraded from premium to plus via i-tunes and have been charged for the same. Still showing up as a plus member on evernote web as well as the evernote for mac application. Anyone here help me out here with how to upgrade the subscription in the app? Please do let me know. Link to comment
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