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Mitch_Nutt

EN Icon Crashing Outlook

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My first EN post so apologies if in the wrong group.  Long time EN user.  Since the last EN update the EN icon in Outlook is not working.  It is grayed out and if I click on it it crashes Outlook.  Currently forwarding email to my EN account.  Really miss the simplicity of just moving it by clicking the icon.  Have reinstalled a couple of times.  All appears to be set right in looking at Outlooks Add-Ins.  Any suggestions?

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To 'refresh' the Outlook clipper,  in some cases all that's necessary is to restart Outlook.  If that doesn't work..

  • Uninstall Evernote (Backup your database folder to your desktop first)
  • Restart system
  • Exit Outlook (and IE if it's in use)
  • Reinstall Evernote as Administrator
  • Restart Outlook

There have been some changes to the clipper though - apparently as a design decision by the clipper team that they are now reviewing ...

https://discussion.evernote.com/topic/85481-outlook-clipper-error/?p=363766

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Thanks gazumped.  No luck in trying your suggestion though.  I see by your link that many others are experiencing the same problem.  Hopefully a solution will be released soon.

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