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The Mail Conundrum : Pay or Abandon your NOTES!

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I find it very strange that now is the time you slam all members by deprecating you basic membership.

 

I get it.  You want to raise revenue and profits....  but to do it on the back of the minor user is just a turn off!!!

 

I would gladly accept a limit of 5- 10 emails a month, just like the size limit.

 

Then as I naturally use the feature more I would feel like paying for that service.

 

But to shut it down completely for paid only subscribers is kind of harsh!!!

 

You have set a president from which you cannot return.  Now if I go the paid route and choose plus...

 

WHAT IS TO STOP YOU FROM DOING THIS AGAIN AND COMPELLING ME to become a PREMIUM user... NOTHING.

 

Whats next no hyperlinks without a paid subscription. 

 

So the trust I had for you is now in question, and where I was thinking about paying for the service, I am now on pause wondering if I should put anything more in Evernote.

 

I used to love a service called "Delicious"  that has past.... I wonder if this is the beginning of the end for Evernote. 

 

PLEASE reconsider this draconian policy.

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Hi.  User forum here,  so you (probably) won't get any comeback from Evernote on this,  but speaking as someone who subscribed to a paid internet service and still got told a month or so ago that I was going to lose my email address,  web space and get transferred to another provider,  I don't think users of a free service can argue too much if the company decides to cut some costs and remove one feature from an otherwise pretty comprehensive package. 

 

Upgrading to Plus is pretty cheap if you must have the email service,  but failing that there are still lots of ways to get emails into Evernote if you look around.  Evernote actually made it easier to get some features by adding the new product tier.

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It's unfortunate for those who use this feature enough to want it but not enough to go Plus/Premium for it alone. But, Evernote's actually responding to many clamoring voices that have asked, for years, for a middle range premium level that has some of the most used features, but not all. Many were Premium for one, maybe two items on the grand list of Premium benefits, and for quite some time people have asked to have some middle-range in support of this. Now there are 3 tiers, which makes sense - free for minor use, Plus for above minor use but not advanced use, and Premium for full-fledged, advanced use. To me, the call makes sense.

 

Unfortunately this means that some features have to be earned by getting the Plus plan. I honestly don't know why the email to Evernote feature was bumped from free to Plus, but I'm sure a lot of discussion went on at Evernote as to why this had to happen. I honestly suspected that some of the Premium features would be lowered to the Plus, so I was a bit surprised to see this free feature elevated and thus, removed from the free user's arsenal. But regardless, this is how new payment plans happen, for the most part. Features must be re-allocated. Software is never stagnant - you never know what wrench will be thrown in to the cost of using software (I'm looking at you, Adobe Creative Cloud's "subscription-or-bust" model). It's all part of the risk when deciding to use software. But I don't think anything they did is illogical, and with how profitable Evernote is... I think we can presume that they won't make any stupid calls in the future (like making hyperlinks Premium ;) ).

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I find it very strange that now is the time you slam all members by deprecating you basic membership.

I get it. You want to raise revenue and profits.... but to do it on the back of the minor user is just a turn off!!!

I would gladly accept a limit of 5- 10 emails a month, just like the size limit.

Then as I naturally use the feature more I would feel like paying for that service.

But to shut it down completely for paid only subscribers is kind of harsh!!!

You have set a president from which you cannot return. Now if I go the paid route and choose plus...

WHAT IS TO STOP YOU FROM DOING THIS AGAIN AND COMPELLING ME to become a PREMIUM user... NOTHING.

Whats next no hyperlinks without a paid subscription. P

So the trust I had for you is now in question, and where I was thinking about paying for the service, I am now on pause wondering if I should put anything more in Evernote.

I used to love a service called "Delicious" that has past.... I wonder if this is the beginning of the end for Evernote.

PLEASE reconsider this draconian policy.

Déjà Vu all over again. (Sigh)

If you overlook the posts that exist for the sole purpose of insulting users, you may find this thread informative...

https://discussion.evernote.com/topic/85924-emailing-to-evernote-now-a-paid-feature/

A word to the few who posted personal attacks in the above thread (or those new to the topic who are so tempted)...I would caution you to refrain from it in this thread so that this one does not get locked...

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"The Mail Conundrum : Pay or Abandon your NOTES!" 

 

I'm a little lost. Abandon what/ which notes?

 

 

You have set a president from which you cannot return.  

 

Yeah... here in Brazil people are pushing for an impeachment... but most likely we're going to have to stick with the current president for another couple of years.

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"The Mail Conundrum : Pay or Abandon your NOTES!"

I'm a little lost. Abandon what/ which notes?

5-10 per month? The note from the mail...

The Evernote payment plan is the biggest problem right now.

Probably because many users just discovered the change by surprise. The mail just didn't work any longer. Pay if you want to keep the feature or you have to use copy / past for your few notes from mail.

Or find another app.

This users have use the mail to note and like to continue, but for free.

I used Evernote free, now Basic, for some mouths before I payed. I think the majority of the private users tried first.

Everybody are free to stay on Basic and use the features that are included now. It will be changed again. To what I don't know.

Apps change often, sometimes I don't like it and sometimes I like it.

If it's bugs and issues with function I contact the company.

If it's missing features and I need them I search for a new app.

Or if the apps are affordable I pay.

Edit: I use a two languages keyboard app. Sometimes some words get mixed up.

Edited by Morticia

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I see no point in re-engaging in the same discussion that we just had here.

Evernotes payment plan is a topic boomerang.

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"The Mail Conundrum : Pay or Abandon your NOTES!"

I'm a little lost. Abandon what/ which notes?

 

5-10 per month? The note from the mail...

 

 

I understood that part :-)

 

I don't get why notes would then be abandoned. As in, one just gives up. There are many ways to get the content of emails into Evernote, not to mention copy-paste. I guess it's purely a case of semantics here. Was just curious. 

 

BTW, I don't think it's 5-10 per month... I think it's 5 maximum forever and ever until one upgrades. 

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I used to love a service called "Delicious"  that has past.... I wonder if this is the beginning of the end for Evernote. 

 

 

          I use dead service

                       \

26.jpg

 

 

Don't you think your title is greatly exagerated, or even false ?

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People have become so accustomed to free software that they have developed a sense of entitlement.  Why should they have to PAY for software???
 
Developers do not often write software wholly because they are being philanthropic and feel inclined to gift the world with a wonderful, useful, FREE piece of software.  They do it because they want an income in order to pay their rent, buy groceries and shoes for their children.  Most software that has much value has some sort of limitation, unless you pay.  Sometimes it's a trial version.  Sometimes it's a version with ads.  And sometimes, it's a free version with limited features. 
 
I do understand it's upsetting when a feature you have been using in one version requires you to upgrade to another version.  But it happens ALL THE TIME.  I have used ACDSee Photo Manager software for about 15 years.  And every year or two, I have to pay for an upgrade b/c there are new features or else b/c the old version doesn't work under my new OS or...whatever. 
 
But it is the developer's right to revoke some free features.  In fact, any good dev has an obligation to their paying customers (and employees) to do their best to stay profitable.  Why?  Because the paying users have found value in the software and most times will want to continue to use it and have invested their $$$ in the app by supporting it financially.  And of course, the employees want to have a regular income.  Most of us do not want to devote a lot of time & energy into our jobs and then not get paid. 
 
If the complainers will please note, no one (i repeat NO ONE) has stated you cannot or should not voice your opinion that you are upset by this decision.  However, for those of you who show a sense of entitlement (draconian???  seriously???), I would simply say, if it's not worth a years worth of a paid version of Evernote to you, then it would appear that feature really wasn't that useful to you.  If money is tight, there are creative ways such as asking family & friends to gift you with a subscription for birthdays, anniversaries or Christmas.  Or referring friends in order to get points. 
 

I don't get why notes would then be abandoned. As in, one just gives up. There are many ways to get the content of emails into Evernote, not to mention copy-paste. I guess it's purely a case of semantics here. Was just curious.


And yes, the thread title is laced with drama.  It would seem to me if the lack of this one feature on the free version of Evernote is dramatic enough to cause one to abandon Evernote, then one would instead be willing to pay for it.  But I'm not into drama...  So it boils down to this...if it's worth a few bucks to you, then fine.  If not, that's fine too.  Good luck with finding an app that better suits your needs.

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That's exacty what I wanted to say, except it would have come out a tad more draconian from me. Cough up, mail and be merry :-)

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I find it very strange that now is the time you slam all members by deprecating you basic membership.

I get it. You want to raise revenue and profits.... but to do it on the back of the minor user is just a turn off!!!

I would gladly accept a limit of 5- 10 emails a month, just like the size limit.

Then as I naturally use the feature more I would feel like paying for that service.

But to shut it down completely for paid only subscribers is kind of harsh!!!

You have set a president from which you cannot return. Now if I go the paid route and choose plus...

WHAT IS TO STOP YOU FROM DOING THIS AGAIN AND COMPELLING ME to become a PREMIUM user... NOTHING.

Whats next no hyperlinks without a paid subscription. P

So the trust I had for you is now in question, and where I was thinking about paying for the service, I am now on pause wondering if I should put anything more in Evernote.

I used to love a service called "Delicious" that has past.... I wonder if this is the beginning of the end for Evernote.

PLEASE reconsider this draconian policy.

Déjà Vu all over again. (Sigh)

If you overlook the posts that exist for the sole purpose of insulting users, you may find this thread informative...

https://discussion.evernote.com/topic/85924-emailing-to-evernote-now-a-paid-feature/

A word to the few who posted personal attacks in the above thread (or those new to the topic who are so tempted)...I would caution you to refrain from it in this thread so that this one does not get locked...

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Ok my last post on this subject.  I'm sure many of you will be happy :)  It is my opinion that the regular users on these forums are very hostile to any who dare use the free version of Evernote for free.  As if that was not intended.  Or at least if you for heaven's sake don't disagree with any changes made to it.  Also in my opinion the users that participate so much on this forum (Over 1000 posts...) are most likely paid users that use Evernote A LOT.  It is my opinion that they can't quite grasp how someone might only use a few features and in a limited manner.  So for any free users that want to voice your opinion and discuss changes to the free product, don't bother wasting your time here.  You're just going to be dismissed as a whiner.

 

Since I barely missed getting this in before the "lockdown" on the other post, my reply to Frank.dg:

 

The reason you "don't get the complaining" is that you cannot fathom how anyone could use the product differently than you.  I have no need for EN to OCR anything for me.  Nor for the remainder of the premium features.  I did add notes to it for handy reference from time to time.  Something I can do in numerous other programs that will work just fine for me.  I do like Evernote though and would rather not move to an alternative.  And AS MY USAGE INCREASES OVER TIME I WOULD HAVE LIKELY PAID FOR IT.  For the love of all things, I cannot for the life of me understand why people voicing that opinion makes the premium users so unhappy.  That IS why they have a free version.  I use the e-mail to EN feature for one thing, to send web links from my mobile phone via e-mail to EN.  The "elegant workaround doesn't work for my purpose.  I'm sorry you don't get the complaining and I'm very glad you're happy with the product and value you receive.  Why can't you just accept that not everyone feels the same way you do?  I don't understand why we need to keep going in circles.  EN is free to do whatever they want to their product.  Users are free to choose whatever version EN offers.  And some may choose to find an alternative.  I'm sure they've run the numbers and estimate their move is a good business decision.  We don't live in a utopian internet society where no one voices disappointment in a company's business decision.  So you don't agree with the OP, fine.  We get that already.

 

 

Déjà Vu all over again. (Sigh)


If you overlook the posts that exist for the sole purpose of insulting users, you may find this thread informative...

https://discussion.evernote.com/topic/85924-emailing-to-evernote-now-a-paid-feature/

A word to the few who posted personal attacks in the above thread (or those new to the topic who are so tempted)...I would caution you to refrain from it in this thread so that this one does not get locked...

 

 

Isn't this just a wee bit hypocritical to say that since you pounced on the OP and called him a whiner right out of the gate?

 

 

If the complainers will please note, no one (i repeat NO ONE) has stated you cannot or should not voice your opinion that you are upset by this decision.  However, for those of you who show a sense of entitlement (draconian???  seriously???), I would simply say, if it's not worth a years worth of a paid version of Evernote to you, then it would appear that feature really wasn't that useful to you.  If money is tight, there are creative ways such as asking family & friends to gift you with a subscription for birthdays, anniversaries or Christmas.  Or referring friends in order to get points. 
 

 

Yeah, you pretty much did state that in your own words by calling the "complainers" whiners and tell them they have a sense of entitlement.  There is no sense of entitlement to using a free program for free and going to the product's forums to voice displeasure over change.  It's not a sense of entitlement, it's a sense of choice.  I have no ill will towards EN for making the change, I have to assume it was a well thought out business decision.  I feel no guilt for voicing my disappointment in it.  

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Evernote is a freemium app, the business model is built around converting free users to paying users. However, it's become pretty clear recently that the model they were running wasn't working (or wasn't working well enough) and so they made a change where they added a new layer of (lower cost) paying customer. They had a couple of options at this point, one was to add new functionality and make this a chargeable feature or instead take some existing features and move these over to a chargeable level.

 

Given the lack of success with their recent new functional additions and the speed with which I'm guessing they need to increase paying users they took option 2.

 

Evernote gathers a ton of stats about the way users utilise the apps and service and (again I'm guessing) they identified areas that free users were making consistent use of. One final guess, emailing into an account was one of these areas and so by adding it to a chargeable level they hope to convince people that for convenience's sake to chuck a few bucks into the pot. I'm sure they expected some negative feedback from free users on this, but probably felt like the value to be gained outweighed the cost of a relatively small number of free users abandoning the app.

 

There are lots of ways of getting your data into Evernote, so not having the email functionality is in reality just an inconvenience. If you can't live with that inconvenience then you can of course stop using the app. Or, you can use a workaround or even stump up a few bucks a year and help fund the app that you find so useful.

 

I'm not sure there is really any need for all the drama that this has seemed to have caused.

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I sell technology, including software, for a living and I think this tempest-in-a-teapot illustrates the difficulty companies face when trying to strike a balance between offering inducements to try a product or service (free trials, free feature-limited versions, etc.) and making a profit. Frankly as a salesperson I have learned to be wary of offering discounts, freebies, etc. because often rather than encouraging customers to buy it encourages them to ask for more freebies. You can see it in some of the posts in this forum, with people saying on the one hand they don't use the email-to-evernote feature enough to justify paying for it yet contradicting themselves by saying if it's taken away from the free version they'll have to go elsewhere.

 

I don't know enough about Evernote's business model or results to know whether keeping a free basic version available is of value or not to the company, but I have to chuckle at the idea that someone using the software for free thinks it is a loss to Evernote if they go elsewhere. It isn't. It truly isn't. I can't blame Evernote for making an attempt to encourage more people to subscribe.

 

I think a more productive discussion would be an answer to the question an Evernote employee asked in the locked thread: what features would people be willing to pay for? I suspect however for at least some of the people complaining the answer would be "none." In which case, don't expect Evernote to feel you have them over a barrel because you don't. If you use Evernote for free you are creating an expense for them in terms of bandwidth and traffic on their servers, and you are producing no income to the company.  

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This thread is just more of the same, so I'm unsubscribing (to everyone's relief, I'm sure  ;) ).  

It's clogging up my inbox.

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I was a VOLUNTEER moderator for several years on a completely different kind of forum. It was enormously rewarding. I corresponded lots of great people from all around this world. I was finally worn down by the cyber bullies (yes, bullies!) who chose to vent their rage in a forum. Do you have a right to an opinion? Absolutely! Do have the right to abuse volunteers or even employees who have limited time, energy or resources to respond? That is the very essence of bullies.

If you are an occasional free poster or a heavy duty power user with a desperate need to bully, find another playground.

I am grateful for the forum, the moderators, the questions, the replies and points of view.

Bill

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@TDHill,

Not to be argumentative, but to share my view. As a frequent poster on these forums I never cease to be amazed at how folks use EN, consequently makes no difference to me their use case. More power to them if their needs are addressed.

Repetitive here, but what I don't get is the stridency in the responses when the company opts to change its business model. Stuff happens, and when it does customers vote with their feet. EN seems to be attempting to increase their conversion rate, okay. Let them know your dissatisfaction (perhaps not in a user forum), and vote. Understand your angst, but no real solutions here.

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1. Ok my last post on this subject.  I'm sure many of you will be happy :)  

 

2. It is my opinion that the regular users on these forums are very hostile to any who dare use the free version of Evernote for free.  As if that was not intended.  Or at least if you for heaven's sake don't disagree with any changes made to it.  

 

3. So for any free users that want to voice your opinion and discuss changes to the free product, don't bother wasting your time here.  You're just going to be dismissed as a whiner.

 

4. Since I barely missed getting this in before the "lockdown" on the other post, my reply to Frank.dg:

 

The reason you "don't get the complaining" is that you cannot fathom how anyone could use the product differently than you.

 

5. I'm sorry you don't get the complaining and I'm very glad you're happy with the product and value you receive.  Why can't you just accept that not everyone feels the same way you do? 

 

1. @TDHill, I hope you stick around for many other discussions. Hopefully more productive ones. You'll find the combined experience of many of the forum contributors invaluable when it comes to trouble-shooting, out-of-the-box workflow solutions, technical assistance, etc.

 

2. I'd say that (a few) regular forum frequenters, including myself, are slightly intolerant to whining just for whining's sake. We don't dictate Evernote company policy. We simply work within the confines of what we've got. So I don't think hostile is quite the right word there. Maybe a little bit of intolerance to posters who lash out, make ultimatums and create a little drama. If you stick around long enough (or if you search the archives), you'll find that the same users who respond to hissy fits put painstaking effort into technical responses that actually make a difference to other users seeking advice. You'll see a whole other side of things if you stick around and explore a little. I hope you will.

 

3. Many users voice their opinions and discuss changes in general in a more toned-down, respectful way, cognizant of the fact that this is a user-run forum. You'll see the overwhelming majority of new forum members get a lot out of these forums from the get-go. They put their grievances across in a respectful way. Remember that every regular forum contributor was once a newbie looking for advice. That's how I ended up being here. The fact that a forum member may have thousands of posts to their name is a reflection, more so, of the selfless time and effort put into giving information freely. Hopefully you'll get to be on the receiving end too... and then the giving end, shortly.

 

4. I do fathom. Really, I do. Some of my attempts at humor/ sarcasm, come as a result of attitudes, not opinions and viewpoints. I'm not any sort of guardian or Catcher in the Rye or anything here... I just like to chip in. I like to discuss. More than anything I like constructive and pragmatic solutions: and maybe the slight intolerance of a few forum users to melodramatic rantings is because we spend so much time being forward thinkers and using what we have. Finding a way to make it happen, instead of throwing in the towel. We value the software products we use, despite their limitations. Trust me, not one single long-term forum user here is perfectly happy with Evernote - but we make do - whether basic, plus or premium users. We voice our opinions... we complain when a feature is pulled that we find useful... but we complain constructively... not with ultimatums and tantrums.

 

5. I understand the way people feel... but I, too, have to make an effort to complain nicely. 

 

 

The following comment sums it up for me:

 

 

You can see it in some of the posts in this forum, with people saying on the one hand they don't use the email-to-evernote feature enough to justify paying for it yet contradicting themselves by saying if it's taken away from the free version they'll have to go elsewhere.

 

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This thread is just more of the same, so I'm unsubscribing (to everyone's relief, I'm sure  ;) ).  

It's clogging up my inbox.

 

I unsubscribed from all email notifications a loooong time ago. That way the only way I can be distracted by the goings on in the EN forum is if I willingly choose to blow my time and consciously, actively stop by  :P. I would really recommend relying on your notifications button at the top right of the forum interface. It won't skip a beat. 

 

You may find this will add years to your life, @JMichael.

 

I'm chuckling to myself at the irony: some people use Evernote to help in their quest for inbox zero by mailing in to Evernote. Here on a thread about a feature that allows for that, you're admitting using the Evernote forum to create more Email clutter. 

 

Just pulling your leg, hehehe!!

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You can see it in some of the posts in this forum, with people saying on the one hand they don't use the email-to-evernote feature enough to justify paying for it yet contradicting themselves by saying if it's taken away from the free version they'll have to go elsewhere.

 

 

 

Ok I'm sticking to my "this is my last post on this subject...."  Unless I'm addressed directly :)

 

Since you said it sums it up for you and since the previous poster posted it, I'll address it.  I don't think it's contradictory at all.  That's exactly right in saying I don't use the email-to-evernote feature enough to justify paying for it.   However I don't think it's contradictory to say that as infrequently as I use it, I do have some use for it.  So if given the option of paying Evernote to do it or using the exact same feature in OneNote without a monthly stipend, I am choosing OneNote.  Where is the contradiction in that?  Since the money thing is a frequent subject brought up with people saying we could get money from family, skip lattes, etc.  With all due respect, it's no one's business where one spends their money.  No one else knows how much one already pays in software costs.  Now that so many have gone the subscription route, they can add up rather quickly.  If there's a perceived value, people will pay.  It's that simple.  If users have alternatives to get the features they have lost, some of them will leave.  There's no ultimatum in that and I don't think anyone should take it that way, it's just logic.

 

I appreciate your other comments and take you points to heart.

 

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@TDHIII,

 

Your logic is spot on. It's just the way some people come across from the get-go. So I guess we'll leave it at that. 

 

You are more than right in bringing up personal finances as a personal matter. That's a sensitive topic. There are, nevertheless, some good points on both sides.

 

From a purely practical standpoint, I don't see the efficiency of the following scenario:

 

"I'm going to migrate all of my data to OneNote because I can't mail in to Evernote anymore" VS "Doggone it - they've taken away my email to Evernote feature. I guess I'm going to have to find another way to get my stuff in to Evernote. It's just not worth the time and hassle moving shop."

 

I don't see the practicality in it, unless the sole purpose of one's Evernote account is to receive mailed in data. If it is that important, then perhaps OneNote is a better fit. But the reason people don't do it at the drop of a hat is because there's going to be a compromise somewhere. You're going to have to sacrifice another feature you find useful in the interim. 

 

We all do what we can do. I make do with the free version of Dropbox and the limits that come with it. So I am fully with you on the perceived value and what we can wangle out of something. I choose to pay premium for Evernote, WorkFlowy, Gingko and Netflix and my SquareSpace blogging platform. That's about my limit for now. I believe Dropbox should receive something from me, since I rely on it every day... but I can get away with it for now. But come the day where my needs expand... or they pull a basic feature I rely on, I know I'm going to have to fork out. No ways I'm going to migrate my stuff to Google Drive. I'm too invested in my Dropbox setup and workflow. If I did end up upgrading with my Dropbox account, I would feel it only fair. I might feel it in the pocket... but I'm not going to threaten to leave them. Too much of a hassle. 

 

I think that very few Basic users are going to leave Evernote because of the email thing being pulled. 

 

Here are some solutions: 

 

If emailing to Evernote is essential to your TSW/ GTD workflow for email management, send your email link to Pocket (free)... from Pocket you can send it to Evernote for free. This can further be automated with IFTTT recipes or Zapier integrations.

 

If your aim is to get any sort of article from a mobile browser into your Evernote account, one can use the EN web clipper on iOS/ Android... OR, save that article to pocket... then send from pocket to Evernote. You may find Pocket to be the perfect middleman (especially on mobile device). It's a great place to curate articles that you may definitely want to keep in Evernote. Also, it's a much easier/ more aesthetic place to do one's reading, since Evernote does not have a dark theme. 

 

If you detail exactly what you need to mail in to Evernote (from mobile - so can't use the desktop web clipper to clip emails) and how it is an essential part of your workflow/ GTD system or whatever , I am sure there is a solution that might even be more preferable than the mail-to-Evernote feature. Even if inconvenient, I'm guessing it's less inconvenient than migrating everything to OneNote. 

 

This, after all, is an Evernote forum, and I quite enjoy the challenge of finding decent alternatives related to Evernote and your workflow. But one thing you won't do, whether one likes the situation or not, is twist Evernote's arm into reversing their decision... that, and the fact that we users simply try to help out with alternatives... perhaps explain why it may not be such a bad idea to upgrade or tell you that that's the way it is... so if someone is going to give ultimatums, there's not much we can do about it. We're not Evernote employees. It doesn't quite make sense to give ultimatums to other users who have their hands tied. Thus the less than warm and fuzzy responses. As Spock would say, "It's highly illogical."

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Sounds like you're an advanced user and migrating probably isn't efficient.  I'll bet EN likes that! :) It's like sticky products at banks.  They intentionally want you to use as many services as possible so it's difficult for you to leave for anther bank.  There's actually a migration tool on sourceforge.net that I've read does a fine job.  I'm getting both apps on my Windows machine and will be glad to report back.  If it doesn't work, it still wouldn't be much to transfer to OneNote manually for me so efficiency isn't part of the equation.  Everyone's own experience will be different I assume.  And as someone else I stated I'm sure EN has taken into account the small amount of loss they anticipate and feel the good of the business decision outweighs the bad.  Maybe they're right, only time will tell.  From what I've read and these steps EN have taken lately backs it up, they are losing users to OneNote.  Let's hope the recent change doesn't cause them to lose more than they expect.

 

You and I are the opposite with regards to Dropbox.  After a year or so on the free version I upgraded to the next tier.  Then later to a bigger one that is now the 1TB tier.  The freemium plan with that program was successful in getting me to move to the paid version.

 

Holy smokes!  You said web clipper to iOS and I didn't know they had that now!  That solves the bulk of my e-mail to EN issue!  Thanks, I just explored it on my mobile and it works great.  Too bad I didn't find that earlier :)

 

I don't think anyone is twisting arms.  If a company makes a decision users are unhappy about, some users are going to complain.  I don't think any individual user expects EN will make a change based on a single user.  Or even 100.  But yes, there have been many companies that have changed their minds about business decisions based on user negative feedback so that is not necessarily an unreasonable expectation.  Google Steam for a good recent example.  If everyone is silent, EN will assume all users are fine with change.  Now do I think enough users will complain about this and EN will change their mind?  Absolutely not. 

 

With regards to giving ultimatums to users I don't think any of the posts I've read intended that.  I think it's pretty common for users of any application to seek out a user forum to air their grievances.  It shouldn't offend anyone.  And while it may be mostly users on this forum, it is hosted by EN on their website with employees actively participating.  When an EN employee can lock a thread, I don't think it's fair to pull the "it's just a user forum, there's not point posting that here" that so many have pulled.

 

Thanks for your insights and fair comments.  Especially the iOS/Android web clipper!  I've done a lot of playing with OneNote the last few days and will likely move to that platform.  The change in the basic version just doesn't sit well with me in regards to the future of the product.  From all I have read in the last few days my belief is that the future of EN is uncertain.  My guess is that their current revenue model will not sustain them and they will be acquired within the next few years.  Maybe that will be a good thing.  I feel like OneNote will be around longer and I'm already entrenched in the rest of the Office products. 

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Here's the thing: you get what you pay for. And I think a lot of "free" products come at an even higher price than money. Google and Facebook seemingly give away their products for free, but that's because us users are not their customers. In fact, we are the product. They mine our information to sell to advertisers. I happen to like the Evernote model, where the company asks us to pay for features but doesn't sell our data to 3rd parties who may use it ways that are questionable at best. As for OneNote being "free," remember it is a Microsoft product and I suspect they'll find a way to make money off of it some way, somehow. 

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Perhaps this ie related and I can get assistance here.  Over the course of time I have ended up with 2 EN accounts, one free with one email address and a Premium with different gmail address.  I would like to merge them both into the Premium. 

How do I do that.

 

This is related to the email discussion because I primarily use my yahoo account for mail and so when I sent an email to EN from that yahoo account I got a note back saying -- yes it went but only this time unless I upgrade.

Any help?

danmaxson@yahoo.com

 

Dan

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Hi.  It does sound as though your email was going to the free account.  If you log in to the free account on a desktop and share all the notebooks with yourself using the 'other' account email address,  you'll be able to see both sets of notes at the same time in your premium account and move notes across as you wish.  If you then check the premium account email address and use that for forwarding in future...

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