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On my 64 GB iPhone 5S, running IOS 8.3, Evernote IOS app version 7.7.7.315717 (and on previous versions), when attempting to edit a note, it usually takes me three attempts to get the Select/Select All/Paste menu to open and stay up. The first two times I touch the screen, the Select/Select All/Paste menu will open and then immediately close, but on the third attempt, it stays open. Every once in a while, the menu will open on the first attempt, but that is unusual.

Thank you,

Chris Shaker

 

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Hi Chris,

 

Thanks for your feedback.

 

This is a known issue since Apple changed the controller we use in iOS 7. I agree it's bothersome, but as a workaround highlighting the text by double-tapping on some text and then tapping one of the two handles (top left or bottom right) will expose the editing menu.

 

I hope this helps.

 

Cheers,

Chuck

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@Chuck:

 

This is a BUG in Evernote iOS.  I just tested both EN iOS and the Apple Notes app and the Apple Notes worked fine:

  • AN:  double-tap on a word selects the word and displays the context menu (Cut, Copy, Paste, etc).
  • EN:  double-tap on a word selects the word, but the context menu is display only briefly, then disappears
    • It took 3 tries (double-taps) before the EN context menu would remain displayed.

Since Apple Notes app works fine, but Evernote app does not, it is clear that this is NOT a general iOS problem.

It is an Evernote problem.

 

BTW, I also tested this in other note apps and it worked fine:

  • aNote
  • Notability

 

Hi Chris,

 

Thanks for your feedback.

 

This is a known issue since Apple changed the controller we use in iOS 7. I agree it's bothersome, but as a workaround highlighting the text by double-tapping on some text and then tapping one of the two handles (top left or bottom right) will expose the editing menu.

 

I hope this helps.

 

Cheers,

Chuck

 

 

On my 64 GB iPhone 5S, running IOS 8.3, Evernote IOS app version 7.7.7.315717 (and on previous versions), when attempting to edit a note, it usually takes me three attempts to get the Select/Select All/Paste menu to open and stay up.. The first two times I touch the screen, the Select/Select All/Paste menu will open and then immediately close, but on the third attempt, it stays open. Every once in a while, the menu will open on the first attempt, but that is unusual.

Thank you,

Chris Shaker

 

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Can we please have a fix for this bug?

Selecting text in a note taking app is a basic feature which a reasonable user would expect, especially if we're paying users.

* Running Evernote on iPhone 6 S+ FYI

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This is still happening and it makes Evernote for iOS very difficult to use. Not cool for paying users who rely heavily on Evernote for many work-related functions.

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