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Jon123456

Runtime error on clipped note

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I clipped a long page from FaceBook. Its about 2MB note site. But whenever I try to open it, I get two popup error messages:

 

Fatal error: Evernote.exe v5.8 has encountered a problem

 

Miscrosoft Visual C++ Runtime Libary

 

Any idea why this is happening?

 

Thanks,

 

Jon

 

 

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Hi.  If you don't have problems clipping other pages,  it seems most likely there's something on that page causing an issue.  Can you clip a text part of the page successfully?  I'm assuming there are pictures or video making the size up to 2MB - can you clip these items separately?  You may have to settle for screenshots of the page rather than a full clip...

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