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I recently opened my Evernote, and my evernote shows that I have 6 notes in one of the notebook folders. However when i click on the folder it only shows one note and not the list of notes in the folder.

 

What am I doing wrong?!

 

Many thanks.

 

Phill

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Hi.  Have you checked the contents of that notebook in another Evernote client?  Can you see the notes in EN Web,  or via a mobile device?  And are you using the desktop installed version,  or the web?

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I recently opened my Evernote, and my evernote shows that I have 6 notes in one of the notebook folders. However when i click on the folder it only shows one note and not the list of notes in the folder.

 

Sorry, I can't offer any specific fixes at this point, but it is interesting that there have been a number of reports of "missing notes" by other users lately.  I'm not sure if this is related to the Evernote update process, but it is on my "suspect list".  

 

Because this does not affect all users, it can be complicated to reproduce/fix.  So that the Evernote developers are aware of the specifics of each user having this issue, and to apply pressure to fix, I suggest that you:

 

Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG:  " to make it clear.  Reporting a bug should be available to all users, including Free Account owners.  Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue".

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Just to be clear:  Evernote say -

 

IMPORTANT FOR BASIC USERS: Going forward, we are focusing on self-support for free users. In the future, this is what support free users should be able to expect: 

  • Continually improving Community, guide, and self-help (knowledge base) resources
  • Support from our agents for login/account access issues
  • Support from our agents for payment issues
  • Ability to report bugs to our developers (although we will only reply if more information is needed to identify the bug)

https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/

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@Gaz:  What's the point?   What wasn't clear?

 

Like always, ALL users are entitled to submit a BUG report (and several other types of support requests).

 

This auto-text on support that you keep pasting right after I suggest a BUG report comes across as trying to persuade users to NOT submit a bug report.  Regardless of whether or not the user gets a direct response to a bug report, they are beneficial to that user and others.

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There's a ban on adding extra information to previous posts now?  Regardless of how the post comes across,  it is exactly how Evernote themselves explain the support process in the linked information.

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@Gaz:  Then I suppose you have your work cut out for you, adding your support disclaimer snippet to every thread in the forum.   :lol:

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Gazumped, thanks for your reply.  So yes on my iPhone and iPad i can see each note in the workbook, it is just my windows laptop that does not allow me to do so?

 

Uninstall and reinstall windows software?

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First check on the web to be sure the notes are there.  If they are you might try modifying one of the notes on the iPad,or adding a temporary tag like Fix.It and then synching on the iPad and then your PC to see if it breaks the logjam.  You can also check the activity log on your PC to see if there are any error messages in there.

 

If it is the local DB on your desktop that somehow got out of "sync" then sometimes modifying a note forces the sync.  If not reloading your DB to the PC ends up being the solution.  As long as the notes are on the web.

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  1. Hello, same problem. I only get the first note in the notebook and no indication the rest are missing aside from the note count being way higher. Given the UX the it is incredibly difficult to work out what I am doing wrong or if the interface is not working. I am, thank god, able to get into the web version, which is typically slow as cloud based solutions pretty much will always be, but I can finally get at the notes.
  2. I am using Evernote to get things done quickly, in theory, so not much time to do this post and certainly not much to self serve figuring out the UX of helping you with defects. Expect a fair number of people just leave the service rather than deal with the help pages and quirky behaviour.
  3. FYI not a fan of the stream of consciousness defaulting view where the latest notes take primacy in many situations. I am using Evernote as a repository for older content, not to recall what I was thinking about yesterday. 

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On 3/19/2016 at 10:02 AM, grocket said:

Hello, same problem. I only get the first note in the notebook and no indication the rest are missing aside from the note count being way higher. Given the UX the it is incredibly difficult to work out what I am doing wrong or if the interface is not working. I am, thank god, able to get into the web version, which is typically slow as cloud based solutions pretty much will always be, but I can finally get at the notes.

Check to make sure you have your note list view enabled: View>Note List> Show Note List, or select the F11 key. 

 

On 3/19/2016 at 10:02 AM, grocket said:
  1. FYI not a fan of the stream of consciousness defaulting view where the latest notes take primacy in many situations. I am using Evernote as a repository for older content, not to recall what I was thinking about yesterday. 

You can choose your desired note sort order by selecting the sort option icon above the note list.  After choosing your desired settings, select: File>Exit, and then relaunch Evernote. Your desired sort order should now be saved. 

![](image.png)

 

 

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Austin was/is the person for me! "List notes" was not checked for me.  (A lttile embarrassing the other suggestions, declarations of limited service. Whew, makes me wary of Ev.

 

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19 hours ago, hello@wonsong.me said:

Had a similar issue today in Windows client. Closed the app, deleted users/username/Evernote folder, restarted app and the problem was resolved. 

That's the nuclear option and not a good choice if you have (or had!) local notebooks.  Always good to try the simple things first...^_^

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I am using Version 7.1 (456449 App Store) and I am having the same issue.

On a sporadic basis, I open a notebook (which displays the number of notes within) and I see the contents of the first note in the list (using Top List View) at the bottom of the page, but nothing displays in the list of notes at the top.

I have discovered a work around. By typing Command + N (New note), a new note opens and the list reappears, then I delete the new note. 

Is there a patch for this problem?

 

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On 29/04/2018 at 6:39 PM, ~AL said:

I am using Version 7.1 (456449 App Store) and I am having the same issue.

On a sporadic basis, I open a notebook (which displays the number of notes within) and I see the contents of the first note in the list (using Top List View) at the bottom of the page, but nothing displays in the list of notes at the top.

I have discovered a work around. By typing Command + N (New note), a new note opens and the list reappears, then I delete the new note. 

Is there a patch for this problem?

 

Hi.  This is a Windows thread - try asking in the release thread for your version,  although I don't think there is an update yet... https://discussion.evernote.com/topic/112708-evernote-for-mac-71-ga/

 

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