search randomly fails

[hmbixler 2]

example I am searching for this note. NAPA 15  2010 Chevy HHR 3GNBAADB4AS546731. Using EN version 5.8.8.7776 and earlier versions. If I search for 546731, nothing appears. I am using the search box at the top of the page. The <CTRL> F rarely works for me. The search is successful when using ios devices.

When I search for "NAPA 15" on WIN 7 it is found!

I am searching serial numbers for recall information when I discovered this flaw. I have come across similar issues in the past too. 

 

     

[gazumped 11,652]

Hi.  If you search the forum you should find several previous explanations - Search doesn't find parts of strings, only the start;  so 3GNB should get a hit,  any other part of that specific string won't.  It's not a bug,  more of a feature...

[hmbixler 2]

Yes I found this works. The search for "546731" works with iphone & ipad. My goal wasn't to find all the vehicles that begin with 3GN but the specific vehicle that ends 546731. I could have entered the whole serial number and found it too.

[jbenson2 2,147]

If the last 5 digits are important, you can make them searchable.

First find all the notes that contain NAPA and then 

 

1.) Force a space before the 5 digits. 

Example:

3GNBAADB4AS 546731

 

 

or if the complete # (VIN number) is important

 

2.) Copy & Paste a copy of the # under the original and add the space to the duplicate #

Example:

3GNBAADB4AS546731

3GNBAADB4AS 546731