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I paid to upgrade to Evernote premium but it is not showing up - does anyone know how long it normally takes to upgrade?

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What I remember - immediately

Did you close Evernote and start it again?

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If you pay by any other means than direct to Evernote,  the payment details an take a while to filter through - but close and reopen / log out,  back in should do the job within 24 hours.  If not a CS support request by choosing "payment issue" in the first dropdown after logging in here> https://www.evernote.com/SupportLogin.action

 
You'll get an instant acknowledgement and ticket number - post that here and we can get an admin to have a look at the problem for you.
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