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HerbyDE

After modification of a note no more photo OCR

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1. New note - input a photo with text - sync. All things as usual: find the text in the photo

2. Than added some text in the same note (photo untouched) - sync again - no more search results for the same graphic text.

3. Missing search results only in Desktop - Webfrontend evernote.com still finds the note.

 

I gave time to the syncs, some minutes, some hours, multiple syncs.

 

Two of my colleques have the same error/bug.

 

Windows-Desktop 5.8.6.7519 (275519)

2 Premium user, 1 Basic user

2 Windows 7, 1 Windows 8.1

 

Any idea?

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OK seems to me there are three possibilities - 

  • Rename database folder and re-download content from the web (subject to usual comments about exporting local notebooks,  unsynced notes,  and keeping backup copy....)
  • Use Ctrl+Help option to rebuild index (also with strong suggestion of backups and exports first)
  • Uninstall/ reinstall app only

-In all cases report a bug via the support page,  since this is clearly not expected behaviour!

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Thank you for the hints - yes, we did this all ... Now it is a support ticket ...

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Today I got the confirmation from the support: it is a real bug - developers will work on this ...

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