rmatyszewski 1 Posted March 29, 2015 Share Posted March 29, 2015 Hey,I've recently found out that my backspace-delete key isn't working the usual way that i have been using it since always. When i'm editing text note it doesn't go back to line above?Example i'm using numbering or checkboxes to enumerate some tasks to do and when i use return key to go to another line i can't go back with delete key? I've always have been using this button.Why is that? Mac Yosemite 10.10, Evernote 6.0.8 Link to comment
rmatyszewski 1 Posted March 31, 2015 Author Share Posted March 31, 2015 Hey, Somebody pls help! Link to comment
Level 5* JMichaelTX 4,115 Posted April 1, 2015 Level 5* Share Posted April 1, 2015 Sorry, I don't have any definite fixes to offer. I'm on a different EN ver and Mac OS than you, but I can't duplicate the behavior you are seeing.I'm running EN Mac 6.0.7 on Mac OS X 10.9.5 Mavericks, and the backspace/delete key works fine.Do you see the same behavior in all Notes, including new ones? I have not seen this reported by any other users here. I'm also assuming that you are NOT seeing this behavior in any other Mac app, and that you have already tried a Mac restart.Obviously, if you are seeing the behavior elsewhere, the problem is most likely NOT Evernote, but something more basic, like your keyboard. If you want to try some things, here are some ideas, but I have no idea if they will help.Before you start fixes #2 and below, do a full backup of your Evernote data folder and app. If you have any Local Notebooks, you might want to export each NB to ENEX file as an additional backup.See Location of Evernote Data Folder for EN Mac After you try each of the below, run the same test in EN Mac to see if it has been fixed. Before you start any of these, make sure you understand the process and are comfortable with it.If not, ask questions. Possible Fixes (test after each)Sign out of Evernote Mac, restart your Mac, sign back into to EN Mac. -- Do a Full Backup before starting below -- Reinstall just the Evernote App Quit EN Mac app and the Helper menu Move the Evernote app to the Mac Trash Restart your Mac Download EN Mac from Evernote.com Install EN Mac Allow it to run a while (at least one hour) to make sure the essential install items have completed) Downgrade to a Prior App Version This could be risky, particularly if there were data structure changes between versions So be sure you have a full backup before you start This will be the simple downgrade of just the app, leaving your data in place Follow the steps under #2, but download the EN Mac Ver 6.0.7 from here. Install and test If none of the above have worked, you can try a clean install of a prior version See How to Completely Remove and Reinstall EN Mac Again, be sure to make a full backup and export any Local Notebooks before you start fixes #2 and on. Please feel free to ask any questions if you don't understand or are unsure about the process. Link to comment
rmatyszewski 1 Posted April 1, 2015 Author Share Posted April 1, 2015 Thanks for an answer. I've downgraded app to 5.7.0 and it started working. Then i've checked also 5.7.2 and it was working too. But i've also wanted to check 6.0.7 cause of the new design of an app.And it stopped working on 6.0.7 I can record a video of that bug if you want! Cheers for help! Link to comment
Level 5* JMichaelTX 4,115 Posted April 1, 2015 Level 5* Share Posted April 1, 2015 Glad you're up and running. Please submit a bug report so Evernote can get it fixed: Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug", and start the Ticket Title with "BUG: " to make it clear. Reporting a bug should be available to all users, including Free Account owners. Other Ticket types available to Free users are "Data Loss", "Crash", & "Sync Issue". Link to comment
chodorowicz 9 Posted April 4, 2015 Share Posted April 4, 2015 Similar problem here - when you're inside a table on a new empty line you cannot backspace delete it. It was working prior 6.0.7. Link to comment
Ex Employees charboyd 272 Posted April 7, 2015 Ex Employees Share Posted April 7, 2015 Hmm.. I am not able to replicate this issue on 6.0.8. As suggested above, you may want to create a support ticket to report this issue. If you message back your ticket #, I'd be happy to further investigate the problem. Link to comment
chodorowicz 9 Posted April 10, 2015 Share Posted April 10, 2015 @charboyd here you go, here's the demo video http://quick.as/7ZdVFGXzA Link to comment
chodorowicz 9 Posted April 30, 2015 Share Posted April 30, 2015 Seems to be fixed in 6.0.10. Cool, thanks! Link to comment
kayus 0 Posted May 15, 2015 Share Posted May 15, 2015 Ever since I downloaded the latest Beta version, my backspace-delete key has not been working either. It works in all other applications, including this one! Link to comment
LLB67 0 Posted August 12, 2015 Share Posted August 12, 2015 I have someone send me notes to update and delete and return keys wont work within those notesAll Others okay...Is it an issue on their Evernote? Link to comment
Clinton Young 0 Posted August 22, 2015 Share Posted August 22, 2015 My delete button also isn't working on Mac using Evernote version 6.0.16 . Link to comment
Level 5* JMichaelTX 4,115 Posted August 22, 2015 Level 5* Share Posted August 22, 2015 EN Mac 6.1 has just been released. You may want to give it a try. Link to comment
Barabasz 134 Posted September 26, 2015 Share Posted September 26, 2015 Evernote still has this extremely irritating bug.From my experience it mainly occurs in table's cells.I have the newest version of Evernote both on my Mac and on Win 10. Link to comment
Level 5* gazumped 11,514 Posted September 27, 2015 Level 5* Share Posted September 27, 2015 There appear to be further changes in the pipeline - EN Mac 6.2 Beta 1 released - https://discussion.evernote.com/topic/88677-evernote-for-mac-62-beta-1-released/ Link to comment
Ytsen 0 Posted December 18, 2015 Share Posted December 18, 2015 I have the same issue here, right after I upgraded to "Version 6.3 (452849 App Store)". I'm on Mac OS: 10.9.5. PS. The problem is really Evernote-specific since I can alt-tab to any other application and the backspace key will behave normally. PPS. LUCKILY I am used to the Emacs-style Cocoa key bindings (which are sadly partly broken in the present textfield!) and I have therefore not a problem in my notes; just wanted to mention this as it will definitely be very annoying to many users and should be fixed. Link to comment
amanda_h 300 Posted December 18, 2015 Share Posted December 18, 2015 6 hours ago, Ytsen said: I have the same issue here, right after I upgraded to "Version 6.3 (452849 App Store)". I'm on Mac OS: 10.9.5. PS. The problem is really Evernote-specific since I can alt-tab to any other application and the backspace key will behave normally. PPS. LUCKILY I am used to the Emacs-style Cocoa key bindings (which are sadly partly broken in the present textfield!) and I have therefore not a problem in my notes; just wanted to mention this as it will definitely be very annoying to many users and should be fixed. Version 6.3 requires you to use the key command 'Command + Delete' to delete notes from your notes list now. Link to comment
Level 5* JMichaelTX 4,115 Posted December 20, 2015 Level 5* Share Posted December 20, 2015 On 12/18/2015 at 11:21 AM, amanda_h said: Version 6.3 requires you to use the key command 'Command + Delete' to delete notes from your notes list now. This is a huge improvement, preventing the accidental, unknown, deletion of notes that has been reported by many users. It is also the Mac standard, take the Finder as an example. Link to comment
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