Swallows20 0 Posted February 27, 2015 Share Posted February 27, 2015 My android phone upgraded today and as usual,another app dropped off the phone; notes being replaced by OneNote which is the worse piece of garbage I have ever seen. Not only did it not import my notes as I was forced to, so I have no idea,where they are now. If someone has had the similar issue and had a fix, let me know. As it stand now, I'm getting an iPhone! Link to comment
Level 5* jefito 5,589 Posted February 27, 2015 Level 5* Share Posted February 27, 2015 Does this have anything to do with Evernote? I can't tell... Link to comment
Swallows20 0 Posted February 27, 2015 Author Share Posted February 27, 2015 Does this have anything to do with Evernote? I can't tell... Link to comment
Swallows20 0 Posted February 27, 2015 Author Share Posted February 27, 2015 Yes jifito it is Evernote. I was so furious I just kept typing. Link to comment
Level 5* jefito 5,589 Posted February 28, 2015 Level 5* Share Posted February 28, 2015 What, specifically, were you trying to do?And what did you do? A little hard to figure out what you did... Link to comment
Swallows20 0 Posted February 28, 2015 Author Share Posted February 28, 2015 Here is what happened. My phone updated to the new OS on Tuesday. After the update, I tried to get an important note from the basic note app that came with the phone and the pop up message on the phone said that the notes app was no longer available and that all of our notes were migrated to your Evernote account. At this juncture, we did NOT have an Evernote account. So what I did was to create an Evernote account and see if I could import the notes we had created from the old Notes app which might be still held in some sort of temporary file somewhere on the phone itself. I looked under file folders, and other folders on the phone but I could not determine where the old notes were held. I could not even see if Evernote has an import capability. All that said, basic Notes is all that we needed. We do not need all of the stuff that Evernote has to offer. As a software developer myself, and if I was doing this migration, I would have given the user a warning that the notes app will be discontinued as of a certain date and to save your notes in some sort of file folder, select a new notes app and import them. Link to comment
Level 5* jefito 5,589 Posted February 28, 2015 Level 5* Share Posted February 28, 2015 So the Notes app isn't Evernote? I don't know what the basic note app on Android is; I don't have one on either of my two Android devices. What phone is it? Who made the notes app? Basically, the Evernote Android app doesn't have an import facility (that's only on the Windows & Mac desktop clients, but someone could always push your notes to your account (if you had one) up via the Evernote API, which is available pretty much everywhere); even if you find the old notes, the Evernote Android app doesn't have any way to import them directly. Can you retry activating the old app again? Maybe you can push your notes into Evernote now that you have an account, and work from there. I still can't tell whether this is an Evernote problem or not; at a guess, this is something set up by the maker of your old notes app, possibly with some collaboration with Evernote, but I don't know that for sure. It sounds like you should be taking this up with the developer of the old notes app, if they still exist. Failing that, you might try taking it up with Evernote via a customer service ticket; start here https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/. Link to comment
Swallows20 0 Posted March 2, 2015 Author Share Posted March 2, 2015 The original app was just labelled WTC Notes which came with the htc phone. I have called HTC and the suggested this forum route and they were not sure where or who was responsibility for the problem.1) I don't know where the original Notes app stores the notes on the phone.2) If the Evernote does not have an import facility for the phone then why does it tell you that the notes have been exported to my account.3) every time I try to reactivate the old app, it says it is unavailable, your notes have been migrated to your Evernote account.You are probably right about the collaboration but what I object to is someone forcing me to store my information in some cloud app; and without prior notification to allow me to chose. During the upgrade, there were a series of tasks that were part of the upgrade to fix issues with the OS etc. My guess is that whomever is responsible for the upgrade would know what was done during that upgrade. So, who is responsible for upgrading the OS on android phones? Link to comment
Level 5* jefito 5,589 Posted March 2, 2015 Level 5* Share Posted March 2, 2015 The original app was just labelled WTC Notes which came with the htc phone. I have called HTC and the suggested this forum route and they were not sure where or who was responsibility for the problem.They're passing the buck -- they pre-installed the Notes software; they should be responsible for supporting it, even if they pulled the plug on it. 1) I don't know where the original Notes app stores the notes on the phone.Nor do I, and I haven't been able to find out via web searches so far, either.Possibly (according to http://forum.xda-developers.com/showthread.php?t=1628353) here: the sdcard partition under .data/HtcNotesOther hits on "":http://forum.xda-developers.com/showthread.php?t=2718078 2) If the Evernote does not have an import facility for the phone then why does it tell you that the notes have been exported to my account.The Evernote Android application doesn't have an import facility, however, a third-party application can, if they can log in to it, connect to an Evernote account and create notes in it. That's presumably the facility for exporting to Evernote is all about, something that the authors of HTC Note wrote when that app was going end-of-life. 3) every time I try to reactivate the old app, it says it is unavailable, your notes have been migrated to your Evernote account.You are probably right about the collaboration but what I object to is someone forcing me to store my information in some cloud app; and without prior notification to allow me to chose.And you should object; this sounds like a pretty poorly handled upgrade, at least in this respect. During the upgrade, there were a series of tasks that were part of the upgrade to fix issues with the OS etc. My guess is that whomever is responsible for the upgrade would know what was done during that upgrade. So, who is responsible for upgrading the OS on android phones?That would be the phone's manufacturer. I.e., HTC. Again, you might also try opening a support request with Evernote, but I think that HTC is the culprit here. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.