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BillyBeee

How does a perfect stranger know the names of my notebooks

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I recently received an email request to share a particular notebook - BY NAME!!!!!!!!!! I do not know this person. I have never made a single note or notebook public - not even once. How has this happened?  I am VERY ALARMED.

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I would submit a trouble ticket right away.  What you are reporting is not supposed to happen.

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Have you shared the requested Notebook with anyone?

If so, perhaps the person(s) you shared it with passed on the NB name to others.

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Please share your support ticket number to better investigate this issue! You can create a support ticket at evernote.com/support 

 

Also, can you confirm whether they are requesting one of your personal notebooks or they are trying to share a notebook from their account with you? 

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To repeat: I have never knowingly shared my notebook with a single person - ever.

 

And I just tried to submit a support ticket, at the suggestion of charboyd below. I fill out the info ... and it sends me back here to "ask the community". Talk about a circular reference!

 

I

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Hi.  Please retry the support ticket route.  If you're a free user,  only a few specific requests will get you past the 'ask the community' step - try reporting this as an account access issue (which it kind've is..) by choosing "login/account access issue" in the first dropdown after logging into this link > https://www.evernote.com/SupportLogin.action

 

Then you can post the ticket number.

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