penguin1234 1 Posted January 21, 2015 Share Posted January 21, 2015 I searched but found only some old posts that didn't seem relevant. I am not active here so I'm sorry if I missed something. I log on to Evernote fine from my phone, from my laptop, and online. However, on my desktop the app repeatedly gives me the same error message: "invalid user name or password" I tried resetting the password a couple times but the behavior is always the same. I recently activated 2-factor authentication and it is working fine. Not sure if it is connected to this issue or not. I've tried using both my user name and my email but get the same results both ways. Here's the log: 14:54:51 [6028] 0% Authenticating user "xxxxxxxxxxxxxxxxxxxx"14:54:51 [6028] 0% Invalid password, host: www.evernote.com14:54:51 [6028] 0% Session terminated abnormally, elapsed time: 0s14:54:51 [6028] 0% * 0s (100%) spent in EDAM RPC Link to comment
Level 5* gazumped 11,661 Posted January 21, 2015 Level 5* Share Posted January 21, 2015 Hi - user forum here, no access to log in details; I'd suggest you raise a support request for a login/account access issue by choosing that option in the first dropdown after logging into this link > https://evernote.com/contact/support/ Link to comment
penguin1234 1 Posted January 21, 2015 Author Share Posted January 21, 2015 Thanks. I followed your advice. Link to comment
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