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Michigan_Mike

Evernote 8.6.1.6061 Errors during install (Bootstrap and HKEY_CURRENT_USER32)

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Windows 7 / 64 bit
Evernote 5.8.1.6061

When installing Evernote 8.6.1.6061, I get two differnt error panels.
First error pop-up:
HKEY_CURRENT_USER32\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

After clicking Finish, the next pop-up messages appears:
(.\Bootstrapper.cpp:915) 0x643:Fatal error during installation

From searching the Evernote board, it appears others have had the same error.

dguillaume
Tom Maddox

Tom Maddox noted that uninstalling previous version and then re-install new version worked.
I was going to try uninstalling, but old version is nolonger there.

 

Thanks,

Mike

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I´m having a similar problem.

My EN started to run very slowly and I unstalled the program, but when I reinstalled it, EN simpley don´t download my notes.

Looking into the EN folder I discovered that there´s no "databases" folder in it and if I create one and plast the username.ebx file EN simply don´t sync.

I know is not the same thing, but I think is maybe is something related to the installation process on Win7.

Support simply don´t find a way to help.

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Hi both - in each case the errors sound like random installation problems.  The usual advice is to uninstall,  restart the device and the re-download and reinstall.  If you're having problems uninstalling,  then delete whatever Evernote files you can find,  and use a system cleaner like Glary Utilities to get rid of hidden system files.  Then restart and reinstall as before.  If you get any error messages in the process please post screenshots here.

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HI

These post a quite old, I'm hoping someone can help. I have been trying to install Evernote onto my computer unfortunately I keep getting this message 

(.\Bootstrapper.cpp:915) 0x643:Fatal error during installation

I have Windows 10, 64 Bite. I've been able to install the app on my Samsung Galaxy S5 mobile but not on my computer, feeling very frustrated.

Regards

Cath

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I replied to this in another thread (please don't post an issue more than once) -

 

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