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ap-sf

windows fatal errors - cannot open Evernote on Windows 7 PC for last few days

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For the last few days, every time I've opened Evernote (free) on my Windows 7 PC, i get a fatal error which closes the application.   Logs are below.  I've tried completely uninstalling Evernote (including registry keys) and re-installing, and get the same error.  Anyone else have this problem or found a solution? I can't use the product at all.  :(

 

------------------

Exception Info:
Evernote.exe v.5.8.1.6061 (0xe06d7363) C++_EXCEPTION at 0x7708c42d
 
Call stack:
0x7708c42d KERNELBASE.dll!0x7708c42d RaiseException+0x58(0xe06d7363,0x1,0x3,0xcf6fdb8)
0x00ae1c4c Evernote.exe!0x00ae1c4c(0xcf6fde4,0xd3cc20,0x2e73ac26,0x32)
0x0085a3ba Evernote.exe!0x0085a3ba(0x32,0x2e73af22,0x76451136,0x52addb4)
0x006ee3ec Evernote.exe!0x006ee3ec(0x2e73af16,0,0x863e138,0xcf6ff44)
0x006ee49c Evernote.exe!0x006ee49c(0x4bef3c,0x52addb4,0x2e73aeba,0)
0x006ee552 Evernote.exe!0x006ee552(0,0,0,0)
0x00000000
 
Developer Info:
 3 C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (22.0MB Fixed)
 4 Application language: en-US
 10 C:\Users\apalmer\AppData\Local\Evernote\Evernote\Logs\AppLog_2015-01-12.txt
 
--- Copied "C:\Users\apalmer\AppData\Local\Evernote\Evernote\Logs\AppLog_2015-01-12.txt"
********
* The Activity Log contains a detailed list of the steps the Evernote application performs,
* as well as information about your account and your device. Your Note titles, tags,
* Notebook names and occasionally Note content also may be included. We treat your
* Activity Log data as confidential, and the terms of our Privacy Policy apply (http://evernote.com/privacy).
*
* You may remove anything you do not want to send us.
********
 
 
Log opened on 2015/01/12 10:00:50 (UTC-8:00)
 
10:00:50 [7672] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
10:00:50 [7672] Client info: Evernote Windows/272632; Windows/6.1.7601 Service Pack 1;
10:00:50 [7672] Bootstrap info: Evernote (loadedBundled)
10:00:50 [5508] Requesting bootstrap info from "www.evernote.com" (en-US)
10:00:50 [5508] 0% Connecting to www.evernote.com/edam/user
10:00:50 [5508] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
10:00:50 [5508] Bootstrap info: Evernote (loadedFresh)
10:00:50 [7672] Loaded session count: 0, last session: (none)
10:00:51 [7672] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (21.6MB Fixed)
10:00:54 [7672] Registered session count: 1, last session: 2015/01/12 10:00:00
10:00:54 [9924] Finding related notes for note 1781
10:00:55 [7712] 0% Connecting to www.evernote.com/edam/note/s35
10:00:55 [2484] Client synchronization started
10:00:55 [5548] 0% Connecting to www.evernote.com/edam/note/s35
10:00:55 [5548] 0% Loaded updateCount: 2713
10:00:55 [8868] 0% Connecting to www.evernote.com/edam/note/s35
10:00:55 [8868] 0% Synchronizing ads
10:00:55 [8868] 0% Reporting 6 ads, language: "en-US"
10:00:55 [8868] 0% * clientProperty: [client]=[EvernoteWindows]
10:00:55 [8868] 0% * ad id=903, impression time=120 count=1
10:00:55 [8868] 0% * ad id=905, impression time=120 count=1
10:00:55 [8868] 0% * ad id=900, impression time=0 count=0
10:00:55 [8868] 0% * ad id=904, impression time=0 count=0
10:00:55 [8868] 0% * ad id=901, impression time=0 count=0
10:00:55 [8868] 0% * ad id=902, impression time=0 count=0
10:00:55 [5548] 0% Usage Metrics: sessionCount=1
10:00:55 [5548] 0% Client is up to date with the server, updateCount: 2713
10:00:55 [5548] 0% Updating user "amypalmer"
10:00:55 [8868] 0% Retrieving 6 ads
10:00:55 [8868] 0% * ad id=905 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/905" image/jpeg 3.9KB destinationUrl="https://www.evernote.com/prom/click?i=905&u=3796738&a=evernote%20windows&v=272632" displaySeconds=120 score=70.367028 openInTrunk=0
10:00:55 [8868] 0% * ad id=904 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/904" image/jpeg 3.6KB destinationUrl="https://www.evernote.com/prom/click?i=904&u=3796738&a=evernote%20windows&v=272632" displaySeconds=120 score=69.099862 openInTrunk=0
10:00:55 [8868] 0% * ad id=902 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/902" image/jpeg 4.3KB destinationUrl="https://www.evernote.com/prom/click?i=902&u=3796738&a=evernote%20windows&v=272632" displaySeconds=120 score=62.305212 openInTrunk=0
10:00:55 [8868] 0% * ad id=900 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/900" image/jpeg 4.4KB destinationUrl="https://www.evernote.com/prom/click?i=900&u=3796738&a=evernote%20windows&v=272632" displaySeconds=120 score=52.555461 openInTrunk=0
10:00:55 [8868] 0% * ad id=903 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/903" image/jpeg 4.3KB destinationUrl="https://www.evernote.com/prom/click?i=903&u=3796738&a=evernote%20windows&v=272632" displaySeconds=120 score=37.023521 openInTrunk=0
10:00:55 [8868] 0% * ad id=901 size=(125x125) advertiserName="Evernote Market" imageUrl="https://www.evernote.com/prom/img/901" image/jpeg 4.4KB destinationUrl="https://www.evernote.com/prom/click?i=901&u=3796738&a=evernote%20windows&v=272632" displaySeconds=120 score=29.623880 openInTrunk=0
10:00:55 [5548] 0% * email last verified 2014/11/11 09:23:50 (UTC-8:00)
10:00:56 [9924] * Found 2 related notes for note 1781
10:00:56 [5548] 0% Updating server items
10:00:56 [5548] 0% Updating server note "TechTarget     (Lindsay Jubb)", resource count: 0
10:00:56 [5548] 0% * guid={90dddeba-e6eb-438a-9cab-144d81037f77}
10:00:56 [5548] 0% * updateCount: 2713 --> 2714
10:00:56 [5548] 100% Saved account updateCount: 2714
10:00:56 [2484] Client synchronization finished, status: complete
10:00:56 [2484] * 1 item sent
10:00:56 [2484] * elapsed time: 0s
10:01:28 [6436] Finding related notes for note 1773
10:01:28 [7712] 0% Connecting to www.evernote.com/edam/note/s35
10:01:29 [6436] * Found 2 related notes for note 1773
10:01:30 [9516] 0% Retrieving note lock status for "2 - Operational Notebook"
10:01:30 [9516] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:01:30 [9516] 0% * noteUpdateSequenceNumber: 2606
10:01:30 [9516] 0% * viewingUserIds: (me)
10:01:30 [6436] Finding related notes for note 426
10:01:31 [6436] * Found 2 related notes for note 426
10:01:32 [9516] 0% Acquiring note lock for "2 - Operational Notebook"
10:01:32 [9516] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:01:32 [9516] 0% * noteUpdateSequenceNumber: 2606
10:01:32 [9516] 0% * viewingUserIds: (me)
10:01:32 [9516] 0% * lockHolderUserId: (me)
10:01:32 [9516] 0% * lockRenewBy: 2015/01/12 10:02:37
10:01:50 [5520] 0% Connecting to www.evernote.com/edam/note/s35
10:01:50 [5520] 0% Releasing note lock for "2 - Operational Notebook"
10:01:50 [5520] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:01:50 [5520] 0% * noteUpdateSequenceNumber: 2606
10:01:50 [5520] 0% * viewingUserIds: (me)
10:02:01 [5520] 0% Connecting to www.evernote.com/edam/note/s35
10:02:01 [5520] 0% Acquiring note lock for "2 - Operational Notebook"
10:02:01 [5520] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:02:01 [5520] 0% * noteUpdateSequenceNumber: 2606
10:02:01 [5520] 0% * viewingUserIds: (me)
10:02:01 [5520] 0% * lockHolderUserId: (me)
10:02:01 [5520] 0% * lockRenewBy: 2015/01/12 10:03:07
10:02:03 [5520] 0% Releasing note lock for "2 - Operational Notebook"
10:02:03 [5520] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:02:03 [5520] 0% * noteUpdateSequenceNumber: 2606
10:02:03 [5520] 0% * viewingUserIds: (me)
10:02:04 [5520] 0% Retrieving note lock status for "Marketo notes"
10:02:04 [5520] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:02:04 [5520] 0% * noteUpdateSequenceNumber: 2522
10:02:04 [5520] 0% * viewingUserIds: (me)
10:02:05 [5720] Finding related notes for note 310
10:02:05 [5720] * Found 1 related notes for note 310
10:02:05 [5520] 0% Acquiring note lock for "Marketo notes"
10:02:05 [5520] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:02:05 [5520] 0% * noteUpdateSequenceNumber: 2522
10:02:05 [5520] 0% * viewingUserIds: (me)
10:02:05 [5520] 0% * lockHolderUserId: (me)
10:02:05 [5520] 0% * lockRenewBy: 2015/01/12 10:03:11
10:02:08 [5520] 0% Releasing note lock for "Marketo notes"
10:02:08 [5520] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:02:08 [5520] 0% * noteUpdateSequenceNumber: 2522
10:02:08 [5520] 0% * viewingUserIds: (me)
10:02:22 [8220] Finding related notes for note 547
10:02:22 [7712] 0% Connecting to www.evernote.com/edam/note/s35
10:02:23 [8220] * Found 4 related notes for note 547
10:02:29 [8736] Finding related notes for note 562
10:02:29 [7712] 0% Connecting to www.evernote.com/edam/note/s35
10:02:29 [8736] * Found 1 related notes for note 562
10:02:30 [8736] Finding related notes for note 336
10:02:30 [8736] * Found 1 related notes for note 336
10:02:49 [6380] Finding related notes for note 634
10:02:49 [7712] 0% Connecting to www.evernote.com/edam/note/s35
10:02:49 [6380] * Found 1 related notes for note 634
10:02:49 [9852] 0% Retrieving note lock status for "2 - Operational Notebook"
10:02:49 [9852] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:02:49 [9852] 0% * noteUpdateSequenceNumber: 2606
10:02:49 [9852] 0% * viewingUserIds: (me)
10:02:50 [6380] Finding related notes for note 453
10:02:50 [6380] * Found 0 related notes for note 453
10:02:51 [1072] Received status code 200 when accessing URL https://update.evernote.com/public/ENWin5/ReleaseNotes_5.6.4.4632_en-us.html
10:02:55 [9852] 0% Acquiring note lock for "2 - Operational Notebook"
10:02:55 [9852] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:02:55 [9852] 0% * noteUpdateSequenceNumber: 2606
10:02:55 [9852] 0% * viewingUserIds: (me)
10:02:55 [9852] 0% * lockHolderUserId: (me)
10:02:55 [9852] 0% * lockRenewBy: 2015/01/12 10:04:01
10:02:57 [9852] 0% Releasing note lock for "2 - Operational Notebook"
10:02:57 [9852] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:02:57 [9852] 0% * noteUpdateSequenceNumber: 2606
10:02:57 [9852] 0% * viewingUserIds: (me)
10:02:58 [9852] 0% Retrieving note lock status for "Marketo notes"
10:02:58 [9852] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:02:58 [9852] 0% * noteUpdateSequenceNumber: 2522
10:02:58 [9852] 0% * viewingUserIds: (me)
10:02:58 [9852] 0% Acquiring note lock for "Marketo notes"
10:02:58 [9852] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:02:58 [9852] 0% * noteUpdateSequenceNumber: 2522
10:02:58 [9852] 0% * viewingUserIds: (me)
10:02:58 [9852] 0% * lockHolderUserId: (me)
10:02:58 [9852] 0% * lockRenewBy: 2015/01/12 10:04:04
10:03:32 [9580] Finding related notes for note 310
10:03:32 [7712] 0% Connecting to www.evernote.com/edam/note/s35
10:03:32 [9580] * Found 1 related notes for note 310
10:03:33 [7060] 0% Syncing note "Marketo notes", resource count: 0
10:03:33 [7060] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:03:33 [7060] 0% Updating server note "Marketo notes", resource count: 0
10:03:33 [7060] 0% * guid={54f94442-4699-408b-b597-5bf26b5a3690}
10:03:33 [9772] 0% Connecting to www.evernote.com/edam/note/s35
10:03:33 [9772] 0% Releasing note lock for "Marketo notes"
10:03:33 [9772] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:03:33 [9772] 0% * noteUpdateSequenceNumber: 2522
10:03:33 [9772] 0% * viewingUserIds: (me)
10:03:33 [9772] 0% Retrieving note lock status for "2 - Operational Notebook"
10:03:33 [9772] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:33 [9772] 0% * noteUpdateSequenceNumber: 2606
10:03:33 [9772] 0% * viewingUserIds: (me)
10:03:33 [9772] 0% Acquiring note lock for "Marketo notes"
10:03:33 [9772] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:03:33 [9772] 0% * noteUpdateSequenceNumber: 2522
10:03:33 [9772] 0% * viewingUserIds: (me)
10:03:33 [9772] 0% * lockHolderUserId: (me)
10:03:33 [9772] 0% * lockRenewBy: 2015/01/12 10:04:38
10:03:33 [7060] 0% * updateCount: 0 --> 2715
10:03:33 [9772] 0% Acquiring note lock for "2 - Operational Notebook"
10:03:33 [9772] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:33 [9772] 0% * noteUpdateSequenceNumber: 2606
10:03:33 [9772] 0% * viewingUserIds: (me)
10:03:33 [9772] 0% * lockHolderUserId: (me)
10:03:33 [9772] 0% * lockRenewBy: 2015/01/12 10:04:38
10:03:34 [9772] 0% Acquiring note lock for "Marketo notes"
10:03:34 [9772] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:03:34 [9772] 0% * noteUpdateSequenceNumber: 2715
10:03:34 [9772] 0% * viewingUserIds: (me)
10:03:34 [9772] 0% * lockHolderUserId: (me)
10:03:34 [9772] 0% * lockRenewBy: 2015/01/12 10:04:39
10:03:35 [9772] 0% Acquiring note lock for "2 - Operational Notebook"
10:03:35 [9772] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:35 [9772] 0% * noteUpdateSequenceNumber: 2606
10:03:35 [9772] 0% * viewingUserIds: (me)
10:03:35 [9772] 0% * lockHolderUserId: (me)
10:03:35 [9772] 0% * lockRenewBy: 2015/01/12 10:04:40
10:03:38 [7060] 0% Syncing note "2 - Operational Notebook", resource count: 1
10:03:38 [7060] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:38 [9772] 0% Connecting to www.evernote.com/edam/note/s35
10:03:38 [9772] 0% Acquiring note lock for "Marketo notes"
10:03:38 [9772] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:03:38 [9772] 0% * noteUpdateSequenceNumber: 2715
10:03:38 [9772] 0% * viewingUserIds: (me)
10:03:38 [9772] 0% * lockHolderUserId: (me)
10:03:38 [9772] 0% * lockRenewBy: 2015/01/12 10:04:44
10:03:38 [7060] 0% Updating server note "2 - Operational Notebook", resource count: 1
10:03:38 [7060] 0% * guid={1d9b41c1-76f9-4163-a2c4-7631fcbeb6ec}
10:03:38 [9772] 0% Acquiring note lock for "2 - Operational Notebook"
10:03:38 [9772] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:39 [9772] 0% * noteUpdateSequenceNumber: 2606
10:03:39 [9772] 0% * viewingUserIds: (me)
10:03:39 [9772] 0% * lockHolderUserId: (me)
10:03:39 [9772] 0% * lockRenewBy: 2015/01/12 10:04:44
10:03:39 [9772] 0% Releasing note lock for "2 - Operational Notebook"
10:03:39 [9772] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:39 [9772] 0% * noteUpdateSequenceNumber: 2606
10:03:39 [9772] 0% * viewingUserIds: (me)
10:03:39 [7060] 0% * rsrc={2d7a69cf-23b3-4548-958d-9d3249e4a40e}, note={1d9b41c1-76f9-4163-a2c4-7631fcbeb6ec}
10:03:39 [7060] 0% * updateCount: 0 --> 2716
10:03:39 [7060] 0% * updateCount: 2716 --> 2717
10:03:39 [9772] 0% Acquiring note lock for "2 - Operational Notebook"
10:03:39 [9772] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:03:39 [9772] 0% * noteUpdateSequenceNumber: 2716
10:03:39 [9772] 0% * viewingUserIds: (me)
10:03:39 [9772] 0% * lockHolderUserId: (me)
10:03:39 [9772] 0% * lockRenewBy: 2015/01/12 10:04:45
10:03:40 [9772] 0% Releasing note lock for "Marketo notes"
10:03:40 [9772] 0% * guid={54F94442-4699-408B-B597-5BF26B5A3690}
10:03:40 [9772] 0% * noteUpdateSequenceNumber: 2715
10:03:40 [9772] 0% * viewingUserIds: (me)
10:04:40 [2872] 0% Connecting to www.evernote.com/edam/note/s35
10:04:40 [2872] 0% Acquiring note lock for "2 - Operational Notebook"
10:04:40 [2872] 0% * guid={1D9B41C1-76F9-4163-A2C4-7631FCBEB6EC}
10:04:40 [2872] 0% * noteUpdateSequenceNumber: 2716
10:04:40 [2872] 0% * viewingUserIds: (me)
10:04:40 [2872] 0% * lockHolderUserId: (me)
10:04:40 [2872] 0% * lockRenewBy: 2015/01/12 10:05:46
 
Log opened on 2015/01/12 11:39:38 (UTC-8:00)
 
11:39:38 [2652] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe"
11:39:38 [2652] Client info: Evernote Windows/274061; Windows/6.1.7601 Service Pack 1;
11:39:38 [2652] Bootstrap info: Evernote (loadedBundled)
11:39:38 [2652] Created SendTo shortcut:
11:39:38 [2652] * link: "C:\Users\apalmer\AppData\Roaming\Microsoft\Windows\SendTo\Evernote.lnk"
11:39:38 [2652] * path: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe"
11:39:38 [8356] Requesting bootstrap info from "www.evernote.com" (en-US)
11:39:38 [8356] 0% Connecting to www.evernote.com/edam/user
11:39:38 [8356] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
11:39:38 [8356] Bootstrap info: Evernote (loadedFresh)
11:39:39 [2652] Setting the service host to "www.evernote.com"
11:39:51 [2652] 0% Connecting to www.evernote.com/edam/user
11:39:51 [2652] 0% Authenticating user "amypalmer1@gmail.com"
11:39:55 [2652] Loaded session count: 0, last session: (none)
11:39:55 [6972] 0% Connecting to www.evernote.com/shard/s35/utility
11:39:56 [2652] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (21.9MB Fixed)
11:39:56 [2652] * tag attributes table rebuilt
11:39:56 [2652] * note attributes table rebuilt
11:39:56 [2652] * notebook attributes table rebuilt
11:39:56 [2652] * message attributes table rebuilt
11:39:56 [2652] * thread attributes table rebuilt
11:39:56 [2652] * user attributes table rebuilt
11:39:56 [2652] * identity attributes table rebuilt
11:39:56 [2652] * contact attributes table rebuilt
11:39:56 [2652] * external user attributes table rebuilt
11:39:56 [2652] * attachment attributes table rebuilt
11:40:00 [2652] Registered session count: 1, last session: 2015/01/12 11:30:00
11:40:01 [6764] Client synchronization started
11:40:01 [9968] 0% Connecting to www.evernote.com/edam/note/s35
11:40:01 [9968] 0% Loaded updateCount: 2714
11:40:01 [9968] 0% Usage Metrics: sessionCount=1
11:40:01 [9968] 0% Client updateCount: 2714, server updateCount: 2717
11:40:01 [9968] 0% Retrieving list of changes from the server
11:40:01 [9968] 0% * saved 1 sync chunks, updateCount=2717
11:40:01 [9968] 0% Receiving changes
11:40:01 [9968] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
11:40:01 [9968] 0% * update 0 notebooks, 2 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
11:40:01 [9968] 0% Connecting to www.evernote.com/edam/user
11:40:01 [9968] 0% Updating user "amypalmer"
11:40:01 [9968] 0% * email last verified 2014/11/11 09:23:50 (UTC-8:00)
11:40:01 [8632] 0% Connecting to www.evernote.com/edam/note/s35
11:40:01 [8632] 0% Retrieving 2 notes
11:40:01 [8632] 0% Retrieving note "2 - Operational Notebook"
11:40:01 [8632] 0% * guid={1d9b41c1-76f9-4163-a2c4-7631fcbeb6ec}
11:40:02 [8632] 0% Retrieving resource, total size=2346
11:40:02 [8632] 0% * guid={2d7a69cf-23b3-4548-958d-9d3249e4a40e}
11:40:02 [8632] 0% * note={1d9b41c1-76f9-4163-a2c4-7631fcbeb6ec}
11:40:02 [8632] 0% * resource recognition data, size=2346
11:40:02 [8632] 50% Retrieving note "Marketo notes"
11:40:02 [8632] 50% * guid={54f94442-4699-408b-b597-5bf26b5a3690}
11:40:02 [8632] 100% Submitting a batch of 1 note calls, size=2.3KB
11:40:02 [6764] Client synchronization finished, status: complete
11:40:02 [6764] * elapsed time: 1s
 
Log opened on 2015/01/12 11:40:22 (UTC-8:00)
 
11:40:22 [6596] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
11:40:22 [6596] Client info: Evernote Windows/274061; Windows/6.1.7601 Service Pack 1;
11:40:22 [6596] Bootstrap info: Evernote (loadedBundled)
11:40:22 [4948] Requesting bootstrap info from "www.evernote.com" (en-US)
11:40:22 [4948] 0% Connecting to www.evernote.com/edam/user
11:40:22 [4948] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
11:40:22 [4948] Bootstrap info: Evernote (loadedFresh)
11:40:22 [6596] Loaded session count: 0, last session: (none)
11:40:22 [5228] 0% Connecting to www.evernote.com/shard/s35/utility
11:40:22 [6596] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (22.0MB Fixed)
11:40:24 [6596] Registered session count: 1, last session: 2015/01/12 11:30:00
 
Log opened on 2015/01/12 12:04:16 (UTC-8:00)
 
12:04:16 [4788] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
12:04:16 [4788] Client info: Evernote Windows/274061; Windows/6.1.7601 Service Pack 1;
12:04:16 [4788] Bootstrap info: Evernote (loadedBundled)
12:04:16 [9408] Requesting bootstrap info from "www.evernote.com" (en-US)
12:04:16 [9408] 0% Connecting to www.evernote.com/edam/user
12:04:16 [9408] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
12:04:16 [9408] Bootstrap info: Evernote (loadedFresh)
12:04:16 [4788] Loaded session count: 0, last session: (none)
12:04:16 [9748] 0% Connecting to www.evernote.com/shard/s35/utility
12:04:16 [4788] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (22.0MB Fixed)
12:04:18 [4788] Registered session count: 1, last session: 2015/01/12 12:00:00
 
Log opened on 2015/01/12 13:03:56 (UTC-8:00)
 
13:03:56 [5752] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
13:03:56 [5752] Client info: Evernote Windows/274061; Windows/6.1.7601 Service Pack 1;
13:03:56 [5752] Bootstrap info: Evernote (loadedBundled)
13:03:56 [8652] Requesting bootstrap info from "www.evernote.com" (en-US)
13:03:56 [8652] 0% Connecting to www.evernote.com/edam/user
13:03:56 [8652] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
13:03:56 [8652] Bootstrap info: Evernote (loadedFresh)
13:03:56 [5752] Loaded session count: 0, last session: (none)
13:03:56 [3260] 0% Connecting to www.evernote.com/shard/s35/utility
13:03:56 [5752] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (22.0MB Fixed)
13:03:58 [5752] Registered session count: 1, last session: 2015/01/12 13:00:00
13:04:00 [9440] Client synchronization started
13:04:00 [5156] 0% Connecting to www.evernote.com/edam/note/s35
13:04:00 [5156] 0% Loaded updateCount: 2717
13:04:00 [5156] 0% Usage Metrics: sessionCount=1
13:04:00 [5156] 0% Client is up to date with the server, updateCount: 2717
13:04:00 [9440] Client synchronization finished, status: complete
13:04:00 [9440] * elapsed time: 0s
 
Log opened on 2015/01/12 13:30:06 (UTC-8:00)
 
13:30:06 [8148] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe"
13:30:06 [8148] Client info: Evernote Windows/274061; Windows/6.1.7601 Service Pack 1;
13:30:06 [8148] Bootstrap info: Evernote (loadedBundled)
13:30:07 [8148] Created SendTo shortcut:
13:30:07 [8148] * link: "C:\Users\apalmer\AppData\Roaming\Microsoft\Windows\SendTo\Evernote.lnk"
13:30:07 [8148] * path: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe"
13:30:07 [7104] Requesting bootstrap info from "www.evernote.com" (en-US)
13:30:07 [7104] 0% Connecting to www.evernote.com/edam/user
13:30:07 [7104] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
13:30:07 [7104] Bootstrap info: Evernote (loadedFresh)
13:30:07 [8148] Setting the service host to "www.evernote.com"
13:30:29 [8148] 0% Connecting to www.evernote.com/edam/user
13:30:29 [8148] 0% Authenticating user "amypalmer1@gmail.com"
13:30:33 [8148] Loaded session count: 0, last session: (none)
13:30:33 [8696] 0% Connecting to www.evernote.com/shard/s35/utility
13:30:33 [8148] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (22.0MB Fixed)
13:30:35 [8148] Registered session count: 1, last session: 2015/01/12 13:30:00
 
Log opened on 2015/01/12 13:31:10 (UTC-8:00)
 
13:31:10 [8524] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
13:31:10 [8524] Client info: Evernote Windows/274061; Windows/6.1.7601 Service Pack 1;
13:31:10 [8524] Bootstrap info: Evernote (loadedBundled)
13:31:10 [8724] Requesting bootstrap info from "www.evernote.com" (en-US)
13:31:10 [8724] 0% Connecting to www.evernote.com/edam/user
13:31:10 [8724] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
13:31:10 [8724] Bootstrap info: Evernote (loadedFresh)
13:31:10 [8524] Loaded session count: 0, last session: (none)
13:31:10 [7724] 0% Connecting to www.evernote.com/shard/s35/utility
13:31:10 [8524] Opened database: C:\Users\apalmer\AppData\Local\Evernote\Evernote\Databases\amypalmer.exb (22.0MB Fixed)
13:31:12 [8524] Registered session count: 1, last session: 2015/01/12 13:30:00
 
Log opened on 2015/01/12 13:31:28 (UTC-8:00)
 
13:31:28 [8312] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
 
Log closed on 2015/01/12 13:31:28 (UTC-8:00)
 
13:31:28 [8524] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe" 
 
--- End of "C:\Users\apalmer\AppData\Local\Evernote\Evernote\Logs\AppLog_2015-01-12.txt"
 
Processor Info:
8 INTEL level 6 revision 0x3c03
 
Operating System Info:
6.1 build 7601 Service Pack 1
 
Processor Context:
eax=0x0cf6fd3c ebx=0x00000000 ecx=0x00000003 edx=0x00000000 esi=0x0b5abbd0 edi=0x0860468c
eip=0x7708c42d esp=0x0cf6fd3c ebp=0x0cf6fd8c efl=0x00000206 (iopl=0)
cs=0x00000023 ss=0x0000002b ds=0x0000002b es=0x0000002b fs=0x00000053 gs=0x0000002b
 
Loaded modules:
C:\Program Files (x86)\Evernote\Evernote\Evernote.exe
    base=0x400000 size=0x12f1000 defaultbase=0x00400000
    timestamp=Wed Dec 17 14:26:31 2014 fileversion=5.8.1.6061 productversion=5.8.1.6061
C:\Windows\SysWOW64\ntdll.dll
    base=0x778f0000 size=0x180000 defaultbase=0x778f0000
    timestamp=Wed Aug 28 18:50:31 2013 fileversion=6.1.7601.18247 productversion=6.1.7601.18247
C:\Windows\SysWOW64\kernel32.dll
    base=0x76440000 size=0x110000 defaultbase=0x76440000
    timestamp=Tue Mar 04 01:19:01 2014 fileversion=6.1.7601.18409 productversion=6.1.7601.18409
C:\Windows\SysWOW64\KERNELBASE.dll
    base=0x77080000 size=0x47000 defaultbase=0x77080000
    timestamp=Tue Mar 04 01:19:02 2014 fileversion=6.1.7601.18409 productversion=6.1.7601.18409
C:\Windows\SysWOW64\wininet.dll
    base=0x76a80000 size=0x1d5000 defaultbase=0x76a80000
    timestamp=Fri Nov 21 17:00:06 2014 fileversion=11.0.9600.17496 productversion=11.0.9600.17496
C:\Windows\SysWOW64\msvcrt.dll
    base=0x76d30000 size=0xac000 defaultbase=0x76d30000
    timestamp=Thu Dec 15 23:45:38 2011 fileversion=7.0.7601.17744 productversion=6.1.8638.17744
C:\Windows\SysWOW64\api-ms-win-downlevel-user32-l1-1-0.dll
    base=0x76900000 size=0x4000 defaultbase=0x76900000
    timestamp=Sun Jan 13 13:11:21 2013 fileversion=6.2.9200.16492 productversion=6.2.9200.16492
C:\Windows\SysWOW64\user32.dll
    base=0x77370000 size=0x100000 defaultbase=0x77370000
    timestamp=Sat Nov 20 04:08:57 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\gdi32.dll
    base=0x766e0000 size=0x90000 defaultbase=0x766e0000
    timestamp=Fri Aug 22 18:45:55 2014 fileversion=6.1.7601.18577 productversion=6.1.7601.18577
C:\Windows\SysWOW64\lpk.dll
    base=0x765e0000 size=0xa000 defaultbase=0x765e0000
    timestamp=Wed Jun 05 21:57:01 2013 fileversion=6.1.7601.18177 productversion=6.1.7601.18177
C:\Windows\SysWOW64\usp10.dll
    base=0x765f0000 size=0x9d000 defaultbase=0x765f0000
    timestamp=Thu Apr 24 19:04:57 2014 fileversion=1.626.7601.18454 productversion=1.626.7601.18454
C:\Windows\SysWOW64\advapi32.dll
    base=0x76c90000 size=0xa0000 defaultbase=0x76c90000
    timestamp=Wed Aug 28 18:48:26 2013 fileversion=6.1.7601.18247 productversion=6.1.7601.18247
C:\Windows\SysWOW64\sechost.dll
    base=0x76c60000 size=0x19000 defaultbase=0x76c60000
    timestamp=Mon Jul 13 18:10:28 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\SysWOW64\rpcrt4.dll
    base=0x76980000 size=0xf0000 defaultbase=0x76980000
    timestamp=Sun Jul 13 18:40:58 2014 fileversion=6.1.7601.18532 productversion=6.1.7601.18532
C:\Windows\SysWOW64\sspicli.dll
    base=0x75290000 size=0x60000 defaultbase=0x75290000
    timestamp=Mon Oct 13 18:49:38 2014 fileversion=6.1.7601.18637 productversion=6.1.7601.18637
C:\Windows\SysWOW64\CRYPTBASE.dll
    base=0x75280000 size=0xc000 defaultbase=0x75280000
    timestamp=Mon Jul 13 16:12:01 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\SysWOW64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    base=0x76a70000 size=0x4000 defaultbase=0x76a70000
    timestamp=Sun Jan 13 13:17:03 2013 fileversion=6.2.9200.16492 productversion=6.2.9200.16492
C:\Windows\SysWOW64\shlwapi.dll
    base=0x76370000 size=0x57000 defaultbase=0x76370000
    timestamp=Sat Nov 20 04:06:58 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\api-ms-win-downlevel-version-l1-1-0.dll
    base=0x768f0000 size=0x4000 defaultbase=0x768f0000
    timestamp=Sun Jan 13 13:11:07 2013 fileversion=6.2.9200.16492 productversion=6.2.9200.16492
C:\Windows\System32\version.dll
    base=0x743c0000 size=0x9000 defaultbase=0x743c0000
    timestamp=Mon Jul 13 18:11:07 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\SysWOW64\api-ms-win-downlevel-normaliz-l1-1-0.dll
    base=0x75300000 size=0x3000 defaultbase=0x75300000
    timestamp=Sun Jan 13 13:17:02 2013 fileversion=6.2.9200.16492 productversion=6.2.9200.16492
C:\Windows\SysWOW64\normaliz.dll
    base=0x76c80000 size=0x3000 defaultbase=0x76c80000
    timestamp=Mon Jul 13 18:09:40 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\SysWOW64\iertutil.dll
    base=0x77130000 size=0x232000 defaultbase=0x77130000
    timestamp=Fri Nov 21 18:01:10 2014 fileversion=11.0.9600.17496 productversion=11.0.9600.17496
C:\Windows\SysWOW64\api-ms-win-downlevel-advapi32-l1-1-0.dll
    base=0x778c0000 size=0x5000 defaultbase=0x778c0000
    timestamp=Sun Jan 13 13:16:42 2013 fileversion=6.2.9200.16492 productversion=6.2.9200.16492
C:\Windows\SysWOW64\userenv.dll
    base=0x763d0000 size=0x17000 defaultbase=0x763d0000
    timestamp=Sat Nov 20 04:08:08 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\profapi.dll
    base=0x76430000 size=0xb000 defaultbase=0x76430000
    timestamp=Mon Jul 13 16:12:01 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\SysWOW64\wintrust.dll
    base=0x76340000 size=0x2e000 defaultbase=0x76340000
    timestamp=Mon Jul 08 21:52:48 2013 fileversion=6.1.7601.18205 productversion=6.1.7601.18205
C:\Windows\SysWOW64\crypt32.dll
    base=0x76de0000 size=0x120000 defaultbase=0x76de0000
    timestamp=Sat Oct 05 13:00:06 2013 fileversion=6.1.7601.18277 productversion=6.1.7601.18277
C:\Windows\SysWOW64\msasn1.dll
    base=0x76970000 size=0xc000 defaultbase=0x76970000
    timestamp=Sat Nov 20 04:02:17 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\psapi.dll
    base=0x75f60000 size=0x5000 defaultbase=0x75f60000
    timestamp=Mon Jul 13 18:09:34 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Program Files (x86)\Evernote\Evernote\encrashrep.dll
    base=0x2000000 size=0x4c000 defaultbase=0x02000000
    timestamp=Wed Dec 17 13:48:13 2014 fileversion=5.8.1.6061 productversion=5.8.1.6061
C:\Windows\SysWOW64\shell32.dll
    base=0x75310000 size=0xc4a000 defaultbase=0x75310000
    timestamp=Tue Jun 24 18:39:39 2014 fileversion=6.1.7601.18517 productversion=6.1.7601.18517
C:\Windows\SysWOW64\ole32.dll
    base=0x75f70000 size=0x15c000 defaultbase=0x75f70000
    timestamp=Sat Nov 20 04:05:03 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\oleaut32.dll
    base=0x76770000 size=0x8f000 defaultbase=0x76770000
    timestamp=Fri Oct 17 18:31:56 2014 fileversion=6.1.7601.18640 productversion=6.1.7601.18640
C:\Windows\SysWOW64\ws2_32.dll
    base=0x763f0000 size=0x35000 defaultbase=0x763f0000
    timestamp=Sat Nov 20 04:09:12 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\nsi.dll
    base=0x752f0000 size=0x6000 defaultbase=0x752f0000
    timestamp=Mon Jul 13 18:09:45 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\System32\winmm.dll
    base=0x73c10000 size=0x32000 defaultbase=0x73c10000
    timestamp=Sat Nov 20 04:08:34 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\System32\oleacc.dll
    base=0x739d0000 size=0x3c000 defaultbase=0x739d0000
    timestamp=Fri Aug 26 21:18:48 2011 fileversion=7.0.0.0 productversion=6.1.7601.17676
C:\Windows\SysWOW64\imagehlp.dll
    base=0x76940000 size=0x2b000 defaultbase=0x76940000
    timestamp=Fri Oct 18 18:37:08 2013 fileversion=6.1.7601.18288 productversion=6.1.7601.18288
C:\Program Files (x86)\Evernote\Evernote\libeay32.dll
    base=0x10000000 size=0x125000 defaultbase=0x10000000
    timestamp=Wed Oct 15 07:36:24 2014 fileversion=1.0.1.10 productversion=1.0.1.10
C:\Windows\winsxs\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcr90.dll
    base=0x75010000 size=0xa3000 defaultbase=0x75010000
    timestamp=Mon Apr 18 18:30:33 2011 fileversion=9.0.30729.6161 productversion=9.0.30729.6161
C:\Program Files (x86)\Evernote\Evernote\ssleay32.dll
    base=0x230000 size=0x47000 defaultbase=0x10000000
    timestamp=Wed Oct 15 07:36:40 2014 fileversion=1.0.1.10 productversion=1.0.1.10
C:\Windows\System32\winspool.drv
    base=0x73bb0000 size=0x51000 defaultbase=0x73bb0000
    timestamp=Sat Nov 20 04:08:43 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\comdlg32.dll
    base=0x77470000 size=0x7b000 defaultbase=0x77470000
    timestamp=Sat Nov 20 03:59:41 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
    base=0x73a10000 size=0x19e000 defaultbase=0x73a10000
    timestamp=Sat Nov 20 03:55:08 2010 fileversion=6.10.7601.17514 productversion=6.1.7601.17514
C:\Windows\System32\msimg32.dll
    base=0x713d0000 size=0x5000 defaultbase=0x713d0000
    timestamp=Mon Jul 13 18:08:48 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\GdiPlus.dll
    base=0x6b840000 size=0x190000 defaultbase=0x6b840000
    timestamp=Fri Apr 25 19:07:55 2014 fileversion=6.1.7601.18455 productversion=6.1.7601.18455
C:\Windows\System32\uxtheme.dll
    base=0x71300000 size=0x80000 defaultbase=0x71300000
    timestamp=Mon Jul 13 18:11:24 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Program Files (x86)\Evernote\Evernote\LibSQLite.dll
    base=0x2300000 size=0xa1000 defaultbase=0x02300000
    timestamp=Fri Mar 07 07:40:54 2014 fileversion=3.7.7.2 productversion=3.7.7.2
C:\Program Files (x86)\Evernote\Evernote\libcef.dll
    base=0x23b0000 size=0x1455000 defaultbase=0x0f5b0000
    timestamp=Tue Nov 26 09:35:42 2013 fileversion=1.1084.700.26 productversion=1.1084.700.26
C:\Windows\System32\winhttp.dll
    base=0x74960000 size=0x58000 defaultbase=0x74960000
    timestamp=Sat Nov 20 04:08:30 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\System32\webio.dll
    base=0x74910000 size=0x4f000 defaultbase=0x74910000
    timestamp=Wed Nov 16 21:28:22 2011 fileversion=6.1.7601.17725 productversion=6.1.7601.17725
C:\Windows\System32\IPHLPAPI.DLL
    base=0x744f0000 size=0x1c000 defaultbase=0x744f0000
    timestamp=Sat Nov 20 04:00:25 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\System32\winnsi.dll
    base=0x744e0000 size=0x7000 defaultbase=0x744e0000
    timestamp=Mon Jul 13 18:11:31 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Windows\SysWOW64\urlmon.dll
    base=0x76f00000 size=0x14a000 defaultbase=0x76f00000
    timestamp=Fri Nov 21 16:56:08 2014 fileversion=11.0.9600.17496 productversion=11.0.9600.17496
C:\Windows\SysWOW64\api-ms-win-downlevel-ole32-l1-1-0.dll
    base=0x76910000 size=0x4000 defaultbase=0x76910000
    timestamp=Sun Jan 13 13:11:08 2013 fileversion=6.2.9200.16492 productversion=6.2.9200.16492
C:\Windows\System32\secur32.dll
    base=0x72040000 size=0x8000 defaultbase=0x72040000
    timestamp=Mon Oct 13 18:49:27 2014 fileversion=6.1.7601.18637 productversion=6.1.7601.18637
C:\Windows\SysWOW64\imm32.dll
    base=0x770d0000 size=0x60000 defaultbase=0x770d0000
    timestamp=Sat Nov 20 04:08:51 2010 fileversion=6.1.7601.17514 productversion=6.1.7601.17514
C:\Windows\SysWOW64\msctf.dll
    base=0x76270000 size=0xcc000 defaultbase=0x76270000
    timestamp=Mon Jul 13 18:07:53 2009 fileversion=6.1.7600.16385 productversion=6.1.7600.16385
C:\Program Files (x86)\Evernote\Evernote\libpcre.dll
    base=0x20c0000 size=0x40000 defaultbase=0x020c0000
    timestamp=Mon Dec 20 15:00:49 2010 fileversion=8.11.0.0 productversion=8.11.0.0
C:\Program Files (x86)\Evernote\Evernote\ENFatInk.dll
    base=0x340000 size=0xb9000 defaultbase=0x10000000
    timestamp=Mon Apr 15 10:45:39 2013 fileversion=1.2.26.0 productversion=1.2.26.0
C:\Program Files (x86)\Evernote\Evernote\libhunspell.dll
    base=0x2280000 size=0x79000 defaultbase=0x02280000
    timestamp=Wed Dec 08 09:51:25 2010 fileversion=1.2.12.0 productversion=1.2.12.0
C:\Program Files (x86)\Evernote\Evernote\websockets.dll
    base=0x72380000 size=0x1a000 defaultbase=0x72380000
    timestamp=Sat Nov 08 11:54:19 2014 fileversion=0.0.0.0 productversion=0.0.0.0
C:\Program Files (x86)\Evernote\Evernote\LibZIP.dll
    base=0x1730000 size=0x1e000 defaultbase=0x020c0000
    timestamp=Mon Aug 15 15:26:49 2011 fileversion=1.0.0.0 productversion=1.0.0.0
C:\Program Files (x86)\Evernote\Evernote\fpdfemb.dll
    base=0x18c0000 size=0x337000 defaultbase=0x10000000
    timestamp=Fri Dec 02 15:50:16 2011 fileversion=21107.419.0.0 productversion=21107.419.0.0
C:\Windows\System32\credui.dll
    base=0x71ff0000 size=0x2b000 defaultbase=0x71ff0000
    timestamp=Thu Oct 03 18:59:04 2013 fileversion=6.1.7601.18276 productversion=6.1.7601.18276
C:\Program Files (x86)\Evernote\Evernote\libxml2.dll
    base=0x21a0000 size=0x6e000 defaultbase=0x021a0000
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C:\Windows\System32\slc.dll
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C:\Windows\System32\apphelp.dll
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C:\Windows\System32\msi.dll
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C:\Windows\System32\ncrypt.dll
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C:\Windows\System32\bcrypt.dll
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Not sure, my it guy did it. Is there a particular protocol I should ask him to follow?

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Thanks for the report! Best thing to do for Evernote Windows and crash reports/fatal errors is to send us the report you already have here. The next time you run into the crash, type your email address into the crash report submission box (that pops up immediately when it crashes) and send it over to us. This will get routed directly to our developers so we can easily pull it up in our crash reporting system. 

 

For certain crashes you may not be running into the reporting dialog box at crash. We're working on a future version that will include error handling to show the crash submission box the next time the app starts.

 

With all that said, our next public beta will be out very soon and should include a series of bug fixes to resolve the top 4-5 crash bugs we're seeing on Windows. If you're still running into a fatal error after installing the beta, we'll want to get a new crash report and will set up a new bug to track. 

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Huh.  Bumped by the boss!   :)

 

I was going to suggest that if you're a premium subscriber,  now would be a good time to raise a support request by choosing "report a bug..." in the first dropdown after logging into this link > https://evernote.com/contact/support/

 

If you then add your email address to any crash reports as @gbarry suggests,  you can point your support tech to the forms.  You (or your IT guy) can then use Chat (weekdays,  PST) to look into this.

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Thansk for the help! I have been submitting the crash reports each time.  I just downloaded the beta and looks like it solved the issue - half an hour in and no crashes!

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Hi,

I am stuck with the European Customer Service for 2 weeks.

I have excactly the same problem.

I have sent my logs,

Uninstalled with Revounistaller millions of time as per customer service request.

Nothing happens the issue remains.

Last week, Cust rep told me the developpers were working on it... . It is unbelievable that Evernote can live a premium account un such a situation.

I am pretty sure that the problem occured during the process of upgrading to version Evernote_5.8.4.6870.

My ticket number is Ticket# 985111.

Hope that I can get some kind of help here.

Best regards.

-bu

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Hi,

I am stuck with the European Customer Service for 2 weeks.

I have excactly the same problem.

I have sent my logs,

Uninstalled with Revounistaller millions of time as per customer service request.

Nothing happens the issue remains.

Last week, Cust rep told me the developpers were working on it... . It is unbelievable that Evernote can live a premium account un such a situation.

I am pretty sure that the problem occured during the process of upgrading to version Evernote_5.8.4.6870.

My ticket number is Ticket# 985111.

Hope that I can get some kind of help here.

Best regards.

-bu

 

Hi.  Sorry for your problems,  but uninstalling and reinstalling,  plus the recent upgrades,  should really have resolved this.  What version of Windows are you using?

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I can't believe it.

I am trying to post an answer in which I tell my opinion on Evernote.

And the system refuses to post it. It claims my post contains "potential spam".

My god I am identified on the forum, how could it be spam ?

Is it possible that they censor customer messages ?

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When trying to post it says :

"Sorry, an error has occurred. Your post contains suspected spam."

I can't believe it.

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Maybe you're quoting a web URL or trying to attach a file?  Try leaving out anything technical!

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Anyway, I am sure this has to do with some keyword based censoring,

Nothing happens on the support front,

I am using Windows 7 home premium edition SP1.

It is clearly a database issue since, after making a full clean of the installation including deleting all databases, and reinstalling, if I test it on a demo account, it works just fine,

As soon as I log into my account and it starts restoring from Evernote servers it goes, before the end of the synch, to "fatal error" and then after everytime  I run evernote it goes straight into "Fatal Error".

I would imagine, Evernote would not want people to know that they can't trust Evernote servers, but obviously either they are not in a hurry or it is a serious problem.

-bu

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I'm pretty sure Evernote doesn't keyword-censor individual databases,  or have any server issues with large databases - mine's 13GB and has been downloaded fully a couple of times this year already...(I hate laptops).  It sounds more like your hard drive may be close to full,  or it may have some problems.  Do you have any system management software to run a general check on your device to make sure there are no technical issues?

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...and if you haven't already done so I'd suggest you raise a support ticket choosing "login/account access issue" in the first dropdown after logging in here> https://www.evernote.com/SupportLogin.action

- if you're a premium or Business user,  you'll also have access to a Chat option (7am-7pm weekdays,  PST)

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