Kiddokay 6 Posted January 11, 2015 Share Posted January 11, 2015 Hi! Workchat isn't picking my profile picture both on my end and the other end. It only shows a gray icon. Profile picture has been setup correctly in my account. Fokke Link to comment
Level 5 Jackolicious 808 Posted January 12, 2015 Level 5 Share Posted January 12, 2015 Have you exchanged messages back and forth? What client/version are they using? Link to comment
Grateful_user 2 Posted January 22, 2015 Share Posted January 22, 2015 I am also having this problem. I have exchanged many chats. Profile photo is loaded, but no photo seen in chats on desktop version. Link to comment
Colin Mobey 0 Posted January 22, 2015 Share Posted January 22, 2015 Having the same issue. Can clearly see that my profile has an image, but it's not displayed in the chat window. Does it on Mac version 6.0.5 and Windows version 5.8.1.6061. Link to comment
Colin Mobey 0 Posted January 22, 2015 Share Posted January 22, 2015 Interestingly when I just tried to upload the photo as a picture for these forum posts it said the image I was using was too large (max of 50kb and the image is 123kb). It's the same image I'm using form my Evernote account profile so I wonder if there is a limit there too but it's just not displaying it. I'll try a smaller picture and report back... Link to comment
Colin Mobey 0 Posted January 22, 2015 Share Posted January 22, 2015 Nope. Smaller picture made no difference (and to be fair, the comments of the User Profile section on the web does say 700k limit). Link to comment
cygnoir 4 Posted March 3, 2015 Share Posted March 3, 2015 I'm having the same issue. Any word on a fix for this? Link to comment
FM Vermont 1 Posted April 24, 2015 Share Posted April 24, 2015 Seeing the same issue here on two macs chatting with each other through the desktop client. We've each got default profile pictures that reflect the first letter of our names. Link to comment
JeanVis 5 Posted October 29, 2015 Share Posted October 29, 2015 Any progress here? I still have this problem ... Contact picture of my colleague shows up in work chat on my iPhone, but not in the desktop version (Mac). Link to comment
Rickyaz 2 Posted November 30, 2015 Share Posted November 30, 2015 Same problem. This seems like a wide spread issue. Is Evernote working on this? This is such a simple interface issue, I'd think they would be able to fix it soon. Link to comment
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