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JT English

Lost all of my personal folders

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I recently left my old job and shortly thereafter I left my evernote business account. When I left the account I lost all of my personal notebooks as well. Anybody else have this problem? Help?!

 

When I tried to contact Evernote support they directed me here because I am no longer a "premium" account.

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Every employee user of a business account has a separate and individual workspace in which to store their personal data.  Have you tried logging into that separate account since you left the business?

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I can only suggest that you raise a support ticket here - https://evernote.com/contact/support/ - choosing "login/account access issue" from the first drop-down.  It's possible that extracting your account from the Business package has lost or corrupted some information.  We don't have the access here to check account information.  Obviously you should still have access to all your personal notebooks.

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