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MBJames

Evernote Business Specialist keeps sending me unsolicited e-mails!

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This has been going in since August when I expressed my desire to be removed from Evernote APAC/ SEA team's e-mail list. Should I mention the names of the 'specialists' who keeps sending me e-mails?

 

I created a ticket with Evernote.com; they said I should uncheck the communication preferences from my profile settings - which I have!!! I created 2 more tickets following the continuous assault since August, Evernote.com has chosen to ignore my tickets.

 

I don't know how things work in America. But in Hong Kong, sending unsolicited e-mails and ignoring the person's unsubscribe request is a serious breach of the communications protection framework.

 

The reason why I don't want Evernote sales people to talk to us is because:

1. The Evernote APAC team conducts seminars in Chinese (Our team of mostly expats don't read/ speak fluently).

2. The Evernote system/ sharing methods doesn't work with in our corporate environment.

3. Evernote Business has refused to offer us some trial accounts back in May 2013 when we were exploring various vendors. Salesforce, Basecamp, Atlassian, and some other startups have all been able to provide some means of evaluation.

4. Our current solution is working really well, I don't foresee us changing platforms for the next 3 years, we signed SLAs with your competitors. We've written all our staff guides and training materials already.

 

The content of their e-mails are always the same: workshops/ seminars/ meetups/ corporate events in Hong Kong.

 
Who do I need to speak to get myself removed?? 
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This issue has been resolved. Thanks for everyone who made this happen.

 

Also, Evernote.com just replied one of my tickets, asking me to uncheck the communication preferences (yet again!).

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