Jump to content
aikoaiko

ScanSnap EN edition - Scanned business cards get locked

Recommended Posts

When I scan business cards on ScanSnap, 50% of the time ti works fine, but the other 50% of the time the scanned card is "locked" and I get "This note was created in another application. To edit this note, open in the app it was created ." message.  How can I remove this lock?

Thank you very much for your help!!

Share this post


Link to post

This should not be happening with cards from ScanSnap Evernote edition.  Are you using another scanning app such as Evernote Hello or a generic ScanSnap model and not the Evernote Edition?  If not, then I would file a support ticket via the links below and we can get more detail to understand what may be the problem.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...