Evernote web: cannot open the pdf files

[Phil2656 17]

Evernote Pro version

 

Good morning folks,

 

I like the new web application and would like to use it more but unfortunately, I cannot open the pdf files. I deleted adobe pdf reader from my computer a long time ago and my default pdf reader is FileCenter. Do you think it is because of that? If yes, how can I set up the default app on Firefox?

Thank you

[Phil2656 17]

Is there a user here having the same problem?

[gazumped 11,652]

I'm sure there are browser-based PDF readers,  or you could install the desktop version and open the note there - that comes with its own PDF reader.  Plus the new web version is a beta with more functionality to be added,  so it might get future extras...

[Phil2656 17]

Thanks Gazumped

I have the desktop version too but I like the new web based app and would like to use more. I need to know if it is a problem with my computer or if it is like this for all Windows 7 computers with the beta version.

[gazumped 11,652]

Hmmmnn.  Congratulations,  I think you found a bug.  I just looked at one of my notes in the old version of Evernote Web and found I can't open PDF's either.  I suggest a support request (see below) headed "Bug!"

 

The desktop version works fine,  and I don't use the web version normally...

[Messinger 2]

Is there a user here having the same problem?

 

Yes, I'm seeing the same problem.

 

I'm able to access my notebooks, from a business client's work site (where I am obliged to use IE 9 and cannot install the Evernote Windows application). But all my PDF attachments are inaccessible, from Evernote's web client. I click on the icon for the PDF attachment and Evernote only displays its formatting bar.

 

I see, if instead I choose to share by email the note (the note which contains the PDF files), the note that is received includes the PDF documents as email attachments.

[Phil2656 17]

Thanks Messenger. I submited a ticket for this bug.

[malockin 14]

This issue occurs with all attachments and is not limited to PDF. I believe it has been reported in several threads in this forum.

[goal20 0]

I like the new web application and would like to use it more but unfortunately, I cannot open the pdf files. I deleted adobe pdf reader from my computer a long time ago and my default pdf reader is FileCenter

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[gazumped 11,652]

Yes folks,  there's a problem.  Especially if you deleted the software from you device that canread PDFs.  If in doubt submit a support request.  (See below)  And in the meantime get Adobe Reader or something compatible...

[Patobrien 0]

I am unable to open any PDF files on Mac iPhone or iPad I really am in trouble here come on Evernote get it sorted 

[gazumped 11,652]

On 23/03/2017 at 8:59 PM, Patobrien said:

I am unable to open any PDF files on Mac iPhone or iPad I really am in trouble here come on Evernote get it sorted 

If you have apps on any or all of these devices that can read PDF files,  what happens when you try to open one?  And for tech support (we're a -mainly- user supported forum) you should contact Support if you're a paying customer or tweet them if not..  https://www.evernote.com/SupportLogin.action or https://twitter.com/evernotehelps

[Hised 0]

Just click on the wand. After that you should be able to download your attachment.