Formatting problem: Paragraphs now all run together

[Robert Clay 2]

I have tens of thousands of notes in Evernote. They are all formatted to have a space (or empty line) between paragraphs. Documents viewed on my iPad are still spaced correctly. And they were always spaced correctly on the Mac version of Evernote. But since updating to Evernote 5.6, which seemed to update the entire database, all the paragraphs now run together. In other words the line space between paragraphs has been lost. I cannot find a command to change the spacing, but it all looks a real mess now, like a bad nightmare, and I would like to restore the spacing I had before. How do I do this? Please someone advise.

[JMichaelTX 4,117]

Sorry Jack, but this issue has been clearly documented and reproduced by Evernote staff.

See below:

 

Do you have an example note where this occurred? Please post a public link to the note if possible or PM me otherwise. Thanks!

 

 

 

I have been in discussion with your support team and received the following response today:

 

"I was able to duplicate this exactly as you described it. I believe this is a bug and I reported it to our product team for further review.

 

I can't be certain when the issue will be resolved. If you would like, I can notify you when your issue has been fixed and scheduled for release."

 

So it looks like something is happening to resolve the matter.

 

 

[laike9m 1]

Same here.

[LorenzoNYE 0]

Same thing here. Lost all paragraphs and spacings on Evernote for Mac, online, iPhone. Any news on solutions?

[sfpirate 0]

I upgraded to the version below, and I am seeing a recurrence of this bug. A note with about 5000 words in it has lost all new lines.

However, now in web client it also seems corrupted -- as if it saved the corrupt version atop the right one. And when I try to see its history, it tries to force me to upgrade from Plus to Premium (I ain't paying more for bugs people!)

Version 6.8 (453748 Direct)

[ThorstenEvernote 4]

Same problem in current version 6.3!

I would also love to see this fixed

[tgig 2]

Same problem here. I am a Premium member on 6.0.5 for Mac

 

I am using the wonderful Evernote for Sublime Text 3 plugin: https://github.com/bordaigorl/sublime-evernote

 

This plugin takes my markdown code in a sublime text file and turns it into html for rich formatting in Evernote. The problem is that the markdown-to-html generator wraps <p></p> tags around paragraphs. And, as has been mentioned already in this thread, the <p> tag does not display well in the new Evernote for Mac app.

 

Would love to see an update to fix this problem!

 

Thanks

[KenF 6]

Got the update to 5.7.2, and the problem is still there. My ticket has been ignored. Any update?

[KenF 6]

Having the usual frustrating experience with support. I documented both the experience, and the problem, in a public note. So far the only response has been to repeat the request for activity logs. Sigh.

[everytime 1]

Having same issue.  Notes which on pre 5.6 version had line breaks separating paragraphs now run together as if the line break has been deleted.  Look fine on Evernote Web.  Even clipping news articles into Evernote Mac 5.7.1 causes all the line spacing to be removed and paragraphs now run together.

[JMichaelTX 4,117]

Yep. Tracking it internally now. Thanks.

 

Thanks.

[Jackolicious 808]

Yep. Tracking it internally now. Thanks.

[Robert Clay 2]

Yes I have examples, but I have opened a support ticket on this and the problem has already been replicated at your end.

[Jackolicious 808]

Do you have an example note where this occurred? Please post a public link to the note if possible or PM me otherwise. Thanks!

[KenF 6]

Yes, I'm having exactly the same problem in 5.6.2, and had it in the other 5.6 releases as well. Opened my own support ticket. 

[Robert Clay 2]

I have been in discussion with your support team and received the following response today:

 

"I was able to duplicate this exactly as you described it. I believe this is a bug and I reported it to our product team for further review.

 

I can't be certain when the issue will be resolved. If you would like, I can notify you when your issue has been fixed and scheduled for release."

 

So it looks like something is happening to resolve the matter.

[SoftwareMarcus 388]

Is anyone else seeing this issue?  I haven't seen the issue here.  

 

Just so everyone understands what is happening....the actual note content stored in the Evernote cloud has not changed which is why the other Evernote clients render the notes the same as before but in 5.6.x we've changed the way the Mac renders the notes.  We completely overhauled the text editor so we could support resizable tables and images and to create the foundation to build a whole lot more capabilities.  This does mean the interpretation of that data may differ slightly like I've seen comments about bullets losing a line break but general paragraph breaks shouldn't be different.

 

Robert, how did you create the paragraph line breaks?  Did you use the bullets or number feature?  

[Robert Clay 2]

Thank you. I have now done that. I appreciate it

[JMichaelTX 4,117]

Then I would suggest you Submit a BUG report via an EN Support Ticket. Just start the Ticket Title with "BUG:  " to make it clear.

[Robert Clay 2]

Thank you for your response. The notes appear perfectly using the EN web client. I have installed EN Mac 5.6.1, but formatting is still no better.

[JMichaelTX 4,117]

How do your Notes appear using the EN Web client at Evernote.com?

EN Mac 5.6.1 has been released, you might try updating to that to see if it fixes your problem.