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MRadclyffe

"Internal Database Error"

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Greetings,

 

Attempted to open Evernote 5.5.1 on iMac OS 10.6.8 and it gives me a grey bar while "migrating notes from previous version" but I immediate received the message:

 

The file "current-quicknote" couldn't be save in the folder "MRadclyffe_Evernote".

 

A second dialogue box then appeared:

 

Internal Error

An internal database error has occured that

prevent Evernote from functioning properly. If the

problem persists, please contact Evernote Support.

 

I have, but thought I'd try here too.

 

Evernote's help comes back with:

 

Sorry, we couldn't find that!
[#10340]

We could not determine which topic you were attempting to view.

 

I followed other instructions, but have the [.]com[.]Evernote file it says to delete does not exist.

 

Any suggestions?

 

Cheers  ;)

evernote.tiff

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Hi - there are several entries in the forums detailing how to uninstall and reinstall Evernote and rebuild the database.  That sounds like your best bet for now..

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Um, yes, thanks.

I did say, I had read and followed the instructions contained on this website.

It did not work.

But thanks for agreeing.

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I sent a message to them, as I said in my OP, and I now cannot redownload Evernote, as it's not compatible with Mac 10.6.8 as I'm too poor to upgrade. 

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Thanks Jack. Downloaded, installed, with the original Evernote on the Desktop as suggested, opened it, and got the same messages as in my OP :(

Still waiting on reply from developers, but as I'm not premium, I suspect that may be a while...

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