"Internal Database Error"

[MRadclyffe 0]

Greetings,

 

Attempted to open Evernote 5.5.1 on iMac OS 10.6.8 and it gives me a grey bar while "migrating notes from previous version" but I immediate received the message:

 

The file "current-quicknote" couldn't be save in the folder "MRadclyffe_Evernote".

 

A second dialogue box then appeared:

 

Internal Error

An internal database error has occured that

prevent Evernote from functioning properly. If the

problem persists, please contact Evernote Support.

 

I have, but thought I'd try here too.

 

Evernote's help comes back with:

 

Sorry, we couldn't find that!

[#10340]

We could not determine which topic you were attempting to view.

 

I followed other instructions, but have the [.]com[.]Evernote file it says to delete does not exist.

 

Any suggestions?

 

Cheers 

evernote.tiff

[gazumped 11,652]

Hi - there are several entries in the forums detailing how to uninstall and reinstall Evernote and rebuild the database.  That sounds like your best bet for now..

[Jackolicious 808]

Agreed.

[MRadclyffe 0]

Um, yes, thanks.

I did say, I had read and followed the instructions contained on this website.

It did not work.

But thanks for agreeing.

[Jackolicious 808]

I would talk with support. 

[MRadclyffe 0]

I sent a message to them, as I said in my OP, and I now cannot redownload Evernote, as it's not compatible with Mac 10.6.8 as I'm too poor to upgrade. 

[Jackolicious 808]

You can download the latest 10.6 compatible release here: http://goo.gl/O0fRde

Upgrading to Mac OS 10.9 is free.

[MRadclyffe 0]

Thanks Jack. Downloaded, installed, with the original Evernote on the Desktop as suggested, opened it, and got the same messages as in my OP

Still waiting on reply from developers, but as I'm not premium, I suspect that may be a while...

[GungaDan 0]

Thank you so much, Jackolicious.  

- Daniel