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jlforrest

Strange Font Behavior In "Find Within Note"

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Let's say I start Evernote 5.6.4.4632 (272632) on Windows 7, fully patched. I type Cntl-f to be able to enter a search string. I enter the string I'm looking for in the box at the bottom on the screen. This works fine, and I close the box by clicking on the 'x' at the left hand side of the box.

I then click Cntl-F again to search for another string. I see the string I searched for before, but it's in a completely different font - one that looks quite ugly. Plus, my cursor is positioned at the front of the string. To search for a new string, I have to move the cursor to the end of the string and remove the previous search text in the window. When I do this, and enter the new string, the string is displayed in the nice font that was used before when I entered the search the first time.

There are 3 things that should change:

1) The font in the search window should always be the same.
2) The cursor should be positioned at the end of the previous search string.
3) There should be a single control sequence to clear the search window

 

Cordially,

Jon Forrest

 

P.S. I reported this to Evernote as a bug but they blew me off saying to post it here. I don't understand why.

 

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I see exactly the same behaviour, and I'm fairly sure it's been there for a few versions.

 

As for EN support, could it be they've refused to create a ticket because you're not a Premium user?

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This issue has been reported many times.  Still waiting on an Evernote response/fix.

 

To see the other reports, click on the "Find" tag at the top of this page, under the Title.

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"As for EN support, could it be they've refused to create a ticket because you're not a Premium user?"

 

I hope this isn't true. I was reporting a bug, not requesting a new feature. I could see how they could prioritize fixing this bug lower because I'm not a Premium user, but to blow me off entirely doesn't make sense.

 

I did try searching for other reports of this problem but I didn't find one. I must have not given the right search string. It's good (and bad) to hear other people have the same problem.

 

Jon Forrest

 

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"As for EN support, could it be they've refused to create a ticket because you're not a Premium user?"

 

I hope this isn't true. I was reporting a bug, not requesting a new feature. I could see how they could prioritize fixing this bug lower because I'm not a Premium user, but to blow me off entirely doesn't make sense.

 

I agree, but from comments on the forum it seems the EN will not open support requests from non-premium users at all any more.

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"As for EN support, could it be they've refused to create a ticket because you're not a Premium user?"

 

I hope this isn't true. I was reporting a bug, not requesting a new feature. I could see how they could prioritize fixing this bug lower because I'm not a Premium user, but to blow me off entirely doesn't make sense.

 

I did try searching for other reports of this problem but I didn't find one. I must have not given the right search string. It's good (and bad) to hear other people have the same problem.

 

Jon Forrest

 

It is true -- Evernote does not guarantee a response to tickets from Free Account users.

See my post above (#3) to see other reports of your problem.

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Yes, we're aware of the issue and we should have a fix ready for the next update, depending on release timing. Thanks for mentioning it.

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There are 3 things that should change:

1) The font in the search window should always be the same.

2) The cursor should be positioned at the end of the previous search string.

3) There should be a single control sequence to clear the search window

 

1 - Yes, see above.

2 - I think it's better if we auto-select the text, similar to Chrome's handling of Ctrl+F (and I made that fix today, so it will be in the next update).

3 - The delete key, once you have the update that fixes #2. :-)

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