Luca Amerio 0 Posted September 5, 2014 Share Posted September 5, 2014 I have been using Evenote for more than 2 years at work on my pc (windows xp) and on my android smartphone and I'm very happy of the way it makes me share the information between the two devices.Recently I have been experiencing a little but annoying problem. When I'm working with my pc, Evernote is always running on background, I often see a popup asking for the password for the synchronization. I happens several times per day even if I have flagged the "remember my password" tick box.I always keep Evernote updated and yesterday I have also reinstalled the software but with no result.Is there anybdy having the same problem? Do you have a solution for it?Thanks for a kind help Link to comment
Level 5* gazumped 11,657 Posted September 8, 2014 Level 5* Share Posted September 8, 2014 Don't know what mechanism Evernote use to maintain the link between your local desktop application and their server, but if you're using a work machine I'm guessing the local firewall / virus protections are defeating it, hence the login requests. (XP - really?) I'd suggest you try using the desktop app when at home and see whether you get the same problem, and maybe consider installing LastPass or some other password management software that will automatically fill in the password boxes for you. If you're sure it won't cause any issues at work you could also have a chat with your local IT person... Link to comment
Wordsgood 526 Posted September 8, 2014 Share Posted September 8, 2014 Okay, I could be completely off base and I know I've mentioned this before, but I'm just trying to help... Windows is no longer supporting XP and without those auto-updates/patches Windows does for supported versions, I wonder if it could be causing problems for folks?Also if your security software has changed, try checking your firewalls. Again, stabbing in the dark here. Link to comment
Jeff510 95 Posted October 31, 2014 Share Posted October 31, 2014 Using Windows 7, and I've started getting this problem. Every day it seems it won't sync without re-entering the password, and since I have 2 factor, I have to drag out the authenticator app every time. Link to comment
Jeff510 95 Posted November 1, 2014 Share Posted November 1, 2014 And it asked me again today. This is getting old. Link to comment
Level 5* gazumped 11,657 Posted November 2, 2014 Level 5* Share Posted November 2, 2014 ? Uninstall and reinstall with the latest version for your OS? Link to comment
Jeff510 95 Posted November 17, 2014 Share Posted November 17, 2014 I finally did give up and uninstall and reinstall the program this weekend. And guess what...the next day it made me sign in again and required the authenticator code. I don't know what is going on. Link to comment
dlu 628 Posted November 18, 2014 Share Posted November 18, 2014 Did you try manually logging out and logging back in? Not sure why it keeps dropping your credentials. I would also try emailing support with your activity logs Link to comment
Jeff510 95 Posted December 9, 2014 Share Posted December 9, 2014 It did it again today. Will try logging out and in, but this is really annoying. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.