Jump to content
xlknowenjoy

Premium account suddenly back to Free

Recommended Posts

My premium account suddenly back to the free account.I use customer support to connect the Evernote team.BUT they do not reply.Please help!

Share this post


Link to post

Hi.  If you reported this to support,  you'll have a ticket number - please quote it here and I'll flag it for someone to look at.  The problem is likely that if your account shows as 'free' for whatever reason,  you'll get support after all us selfish Premium and Business users,  so it can take a few days...

Share this post


Link to post

Ticket# 611167,I connect to Evernote team for three times.This is the recently once.The second time I connected,they replyed Ticket# 611160,but they have no subsequent reply.Thank you so much!I'm looking forward to your good news!

Share this post


Link to post

OK that's done.  You should get a response here,  or direct to your email.  Might still take a day or so...

Share this post


Link to post

×
×
  • Create New...