Jump to content
Bento Lira

Crash on Iphone when using document mode in camera

Recommended Posts

When I use document mode in camera to capture a document to a note , EN crashes. It does not crash every time, but frequently. Am I doing something wrong ?

  • Like 1

Share this post


Link to post

I can imagine this is frustrating! I encounter this from time to time. You aren't doing anything wrong! Just a bit of application quirkiness. 

 

Make sure you are using the most up-to-date version of Evernote on your device. 

Other things to try:

1) Killing the app completely (double tap home button then swipe up on the app) and restarting your phone

2) Uninstalling and re-installing the application (if you sync just before doing this you won't lose any data)

 

That has typically cleared things up for me in the past. 

Share this post


Link to post

This happens to me ALL the time. And it's SO frustrating because I rely on Document notes a LOT for my work. I always have to uninstall and reinstall the app and that is an absolute PITA. I've had to do it several times.

 

Please fix this crash, Evernote! It's horrible!

Share this post


Link to post

Submitting a support ticket will help them. They may ask for additional information like activity logs to help them track down why this is happening in your specific case. 

Share this post


Link to post

Is this ever going to be fixed? I get the same issue too, and have for months. Buying Evernote premium was a bad idea.

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...