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Steve Dash

Scanner WIFI won't work after USB is unplugged

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I can get the wifi to work on my Scansnap Evernote edition software and scanner.  Followed the instructions, used the wifi set-up tool and everything seemed to work.  When I unplugged the USB cord, the wifi stopped.

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Does your scanner have a separate power lead?

 

Despite the badge,  the scanner is manufactured by Fujitsu - you may be better off contacting their help desk...

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The scanner does have a separate power lead.

 

I'm very familiar with the scanner.  I have the similar model Fujitsu Scansnap and the wifi worked from the start.  This scanner uses a special Evernote wifi set up utility. I can't find help from Evernote or Fujitsu.

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OK - I was just testing with the power lead.   ;)

 

Looking on the Fujitsu support pages I find that Evernote support the Evernote edition scanner via this page,  and the technical support link goes straight to the usual support page

 

So I guess it's a support ticket (see above) or the chat line for more information...

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