jonnymon 0 Posted March 7, 2014 Share Posted March 7, 2014 I use the same Evernote Login on multiple Apple and Android devices. If I upgrade to Premium, does it upgrade to all devices or just one? Seems it should be all, but if I upgrade via an iPhone then payment is applied thru my iTunes acct. Link to comment
Level 5* chirmer 567 Posted March 7, 2014 Level 5* Share Posted March 7, 2014 It upgrades across all! Link to comment
Level 5* jefito 5,589 Posted March 7, 2014 Level 5* Share Posted March 7, 2014 @chirmer: correct! @johnnymon: as far as I know, you shouldn't need to pay more to add extra devices. That may be an Apple Store thing, but you may want to open a support request. particularly if you actually get charged. Link to comment
Level 5* gazumped 11,658 Posted March 7, 2014 Level 5* Share Posted March 7, 2014 And bear in mind that paying through the App Store means there may be a delay in the payment information getting to Evernote so you may not get Premium features for a day or two.. Link to comment
sicunder 1 Posted November 4, 2014 Share Posted November 4, 2014 Hello everybody, I just bought the premium account (actually it came with my Note 3 for one year). I was wondering on how many devices can I install my premium account, I have 2 smartphones -Nokia Lumia710 and a Samsung note 3. I have one Desktop Lenovo Ideacentre and a laptop Lenovo Y410. hoping to get some answers from management or experienced users. Regards Link to comment
Level 5* JMichaelTX 4,117 Posted November 4, 2014 Level 5* Share Posted November 4, 2014 Like everyone said above your post, the same account can be installed on as many devices as you like without any additional charge. Link to comment
sicunder 1 Posted November 5, 2014 Share Posted November 5, 2014 Thanks for the quick reply Michael. Any restriction on the number of devices after premium membership expires ? Link to comment
Level 5* gazumped 11,658 Posted November 5, 2014 Level 5* Share Posted November 5, 2014 No - all the devices on which you installed Premium will then be restricted to the lower free version limits. Link to comment
sicunder 1 Posted November 5, 2014 Share Posted November 5, 2014 Thanks Gazumped. It's a very active community i see, responses from members are quite fast & all helpful. And active and informed community-I guess I am going to enjoy the evernote experience.RegardsSicunder Link to comment
Laura C 0 Posted November 19, 2016 Share Posted November 19, 2016 I have premium subscription and just got a new device, but when I sign in on the new one it only shows basic. What do I need to do? Link to comment
Level 5* gazumped 11,658 Posted November 19, 2016 Level 5* Share Posted November 19, 2016 Hi. I'd guess that you inadvertently created a new account when you logged in. Try logging in via Evernote.com and check whether you still have all your notes in that account. If you do, was there a recent renewal of your annual subscription? Could your payment method have failed? If there are no notes, then log in again, making sure you use the correct details; or use the 'lost password' process to confirm your correct password. Link to comment
Level 5* DTLow 5,736 Posted November 19, 2016 Level 5* Share Posted November 19, 2016 15 hours ago, Laura C said: I have premium subscription and just got a new device, but when I sign in on the new one it only shows basic. What do I need to do? Do your notes show on the new device? If not, my guess is the same as @gazumped; you're using a different account. Link to comment
Laura C 0 Posted November 27, 2016 Share Posted November 27, 2016 @ gazumped and @DTLow, I can login through a browser or on my iPhone and iPad and the notes are there and it shows premium subscription, but when I log in on my Surface there are no notes and only shows basic subscription using the same user ID and PW. There is no different account. Any other advice? Link to comment
Level 5* DTLow 5,736 Posted November 27, 2016 Level 5* Share Posted November 27, 2016 8 minutes ago, Laura C said: I can login through a browser or on my iPhone and iPad and the notes are there and it shows premium subscription, but when I log in on my Surface there are no notes and only shows basic subscription using the same user ID and PW. There is no different account. Any other advice? Open a support ticket Contact Evernote Support Do it on your iPad - Premium feature Link to comment
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