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Evernote v7.3.0 Freezes on iPhone 5s 64GB


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I ran the automated update to Evernote for iOS this past week - v7.3.0 - and since then, the app constantly freezes after launch on my iPhone 5s 64GB.

 

The iOS on the device is up up to date and I easily have over ~40GB of free space as well.

 

After launching the app and entering my passcode to unlock the app, I choose a notebook or a note and then the app hangs.  I cannot get to my content and the only way out is to force-quite the app.  Sometimes the relaunch works; most the of the time, it does not.

 

I have often rebooted the phone with only modest success.  I have also deleted and reinstalled the app, both through the Cloud and directly through iTunes.

 

Have others experienced such bugs this week (February 3rd - 8th, 2014)?

 

Thanks.

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I'm not a fan of cross posting on forums but since you have not found the solution provided in the other thread here you go.

 

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Finally have Evernote working on my phone.

 

I submitted a support ticket - they requested I send in the Activity Log.

 

Here is their reply and suggested solution - it worked!!!!

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The experience as well as the log file seem to indicate a faulty update or installation of the App.

 

A normal 'reinstall over the air' is sometimes not removing all necessary files, so a problem might be persisting even when the App was reinstalled from the App Store. To prevent this, please try:

 

* Make sure all the notes created have been sync'ed. If necessary save the content of any unsync'ed notes.

* Uninstall Evernote from your device.

* Reboot your device.

* Connect the device via USB to a desktop

* Download the latest version of Evernote via the iTunes AppStore and install via USB sync

* Reboot your device again before trying to launch the app again and log in.

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  • 2 weeks later...

The fix I reported early worked for awhile but today it's freezing and/or closing again.  The problem today seems to be happening only when I'm in the Tags and selecting a tag.  It either won't execute when I tap on a tag or if allows me to select the tag Evernote closes.  Thanks for the the suggestion to clear cache will try that next but probably will submit another support ticket.

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