Jump to content
geronimo

safari Safari 7.0 freezes on Mavericks with Web Clipper

Recommended Posts

After upgrading to Mac OS X 10.9 Mavericks, Safari started to freeze on certain sites. After several attempts I realized this is cause by EN Web Clipper extension for Safari. When the extension is turned off, Safari works like a charm and loads all content smoothly.

 

Anyone else experiencing this issue with Web Clipper? Any expectations for a fix?

 

BTW, I don't like the new Web Clipper, arrived yesterday I believe. It now requires to Save the clipping with a button which is all the way in the opposite corner of Safari windows. So I click Web Clipper, then move mouse pointer all the way to the opposite corner, then focus on the buttons to hit Save and not hit Share. Then saving progress and related items is shown in the upper right corner of Safari window overlapping web content and after several seconds I have to dismiss the dialog confirming the save. The previous version did not require the dismiss click and did not force me to travel around all screen. Thank you.

Share this post


Link to post

Looks like my finding were not correct, WebClipper extension now does not make any difference for Safari freezes. Appologies for that. I need to continue searching.

Share this post


Link to post

Another complaint on the new clipper anchored to the right.

 

Horrible to go from the toolbar over to the side. So the drop down menu isn't a drop down menu but instead someplace else entirely? And you take up screen real estate rather than an overlay? 

 

Horrible UI. A change for the worse. 

 

Be nice to see this actually rethought into something that makes UI sense but I won't hold my breath. At least allow me to anchor it to the top in an overlay. 

Share this post


Link to post

Same here. Safari 7.0 on Mavericks is just fine before installing the new web clipper extension. After installation, Safari is completely unusable. Turn off the web clipping extension, Safari is fine.

Share this post


Link to post

Yes - had the same problem. I uninstalled all extensions, and then reinstalled them 1-by-1, and it was definitely the Evernote web clipper extension causing the issues with Safari, which were:

  • Partial page loads
  • Inconsistent page loads (page in one tab would load, but not another)
  • Could not use command+tilde to switch between windows

After removing the extension it's now smooth sailing again.

Share this post


Link to post

Hi all,

We are working on fixing these issues as soon as we can and apologize for the troubles.

Share this post


Link to post

6.05 beta fix is great. Safari is useful. GUI issues are a different matter. 

 

FYI: Remaining conflict between the clipper and disconnect.me  With their extension installed, similar issues to 6.0.4

Share this post


Link to post

I'm having problems with the Web Clipper on Safari and Mavericks.  Specifically, most of the content links on sites like new.google.com are un-clickable.  The only workaround is for me to uninstall the Web Clipper extension.

Share this post


Link to post

With the 6.0.6 version I have same freezes on Mavericks. Partially or not load pages, sometime Safari crashing...

 

After I disabled Evernote extension everything looks like working again.

Share this post


Link to post

I am still having this issue with web clipper and Safari 7.0  … jbignert is there an update on the situation or a solution yet? It would be really great to have the contextual menu to pull down if nothing else ( I use EN a lot everyday and now that it has been working well and so fluid, I am kinda jonesing for it back. Keep us in the loop man. Thanks.

 

L

Share this post


Link to post

Don't have anything new on this problem. 6.0.6 is reported as being stable and fixing most issues. In our Safari 7 testing we don't see any freezing at this point that can be consistently reproduced.  

Share this post


Link to post

My original problem when I started this thread is now resolved with Safari 7.0.1 just released by Apple. No more freezes finally!

Share this post


Link to post

This problem still exists. Clipper 6.0.6, Safari 7.0.1, Mavericks 10.9.1

 

The workaround is to open a new tab and try the frozen site again - connections work the second time. Then the first (frozen) tab can be closed

Share this post


Link to post

I'm seeing the "freezing" behaviour pretty often, especially when visiting sites which do a redirect -- e.g. hitting a t.co link from a twitter client, and so on. It is somewhat intermittent, though.

 

I think this little screen capture I just took pretty clearly shows the difference having the web clipper extension enabled makes for me:

 

https://www.dropbox.com/s/f4bjbj493qodvod/web_clipper_issue.mp4

 

For now, I think I'm going to leave it turned off...

 

Matt

Share this post


Link to post

@gothick - If possible can you please post the URL that triggers the freeze. That will help us fix it... Feel free to send as a PM to me if that's more convenient. 

Share this post


Link to post

thx curtispenner,

I can confirm we have serious issues clipping that site. Thx for the report. 

Share this post


Link to post

I've also had to disable web clipper. Mac Mavericks Safari 7.0.1.

Evernote web clipper is disabling dropdown menus on Web sites and input entry to wordpress site logons etc.

A few seconds after page loads, the screen flickers as if it's been refreshed and then I'm locked out of menus. Disable evernote web clipper and all good again.

 

Any news on  a fix?

 

Thanks

Share this post


Link to post

@gothick - If possible can you please post the URL that triggers the freeze. That will help us fix it... Feel free to send as a PM to me if that's more convenient. 

 

It's pretty much any link from Twitter, for example. I just re-installed the latest Clipper and re-tried, and still found the problem. Example URL: http://t.co/f6QQEiIKZU but it seems to affect anything that uses an immediate redirect.

 

Cheers,

 

Matt

Share this post


Link to post

Is this resolved really? I'm experiencing exact same problem with Evernote clipper 6.2 on Safari 10.1.1 / macOS Sierra 10.12.5. 

One thing weird is that I didn't faced this issue with my previous MacBook (MacBook Air), but now it happens even I had restored exact same data with Time Machine Backup on my current MacBook (MacBook Pro). 

Share this post


Link to post

Happen again now!

Safari freezes until I force remove the Web clipper
(facebook.com / fullscreen video playback)

macOS Sierra 10.12.5

 

Screen Shot 2017-06-26 at 7.44.15 AM.png

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×
×
  • Create New...