davezane 0 Posted October 24, 2013 Share Posted October 24, 2013 I updated to Mavericks on my MacBook Air, and just updated skitch to 2.7, but still can't sign into Evernote from skitch. capture.tiff I also have two tickets out for this issue, neither have been addressed by Evernote. Link to comment
Joe Lopez 108 Posted October 25, 2013 Share Posted October 25, 2013 @dave I've contacted our Customer Service group to let them know about your issue and outstanding ticket. Can you reply in detail what you are doing in order to trigger this message? Link to comment
davezane 0 Posted October 25, 2013 Author Share Posted October 25, 2013 Thank you, and sure!I open skitch by clicking the icon, then click "sign in". I then fill out the user name and password, and click the sign in button, and the error above shows up. I have tried to delete both Evernote and Skitch and reinstall, and I have them working on my iPhone, iPad and they were working on my PC. I switched from PC to MAC about a month ago, so am fairly new to this system - maybe there is a set up file or something that I'm not fully uninstalling to get this error to clear.I had the same issue in Mountain Lion and the previous version of Skitch two weeks ago, and the issue looks exactly the same with Mavericks and Skitch 2.. Link to comment
Joe Lopez 108 Posted October 28, 2013 Share Posted October 28, 2013 @davezane Can you do me a favor and after you try and log in (and it fails) do the following:Open up Skitch and skip the sign inGo to HelpClick on Activity LogCopy and paste the contents into this forum post, or send them to me in a private message. Link to comment
davezane 0 Posted October 28, 2013 Author Share Posted October 28, 2013 Joe,Both "Account Info" and "Activity Log" are greyed out, I can't click either of them.Thanks,Dave Link to comment
Joe Lopez 108 Posted October 30, 2013 Share Posted October 30, 2013 @davezane I'm going to send you a private message which will outline a process for you to take on your Mac that might rectify this situation. Link to comment
esca0001us 0 Posted December 22, 2013 Share Posted December 22, 2013 I'm having the same issue here. but instead the error message is much more vague, saying the operating can't be completed. Any idea? Link to comment
b_d_m_p 1 Posted June 12, 2015 Share Posted June 12, 2015 Turn off Auto Proxy Discovery in your network settings. System Preferences > Network > Advanced > Proxies Link to comment
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