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Robert S

(Archived) Sync failed on server side

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This has become an ongoing issue to the point that I'm no longer able to sync at all. 

 

Running Evernote 4.6.6 in a Windows environment.  Have uninstalled and reinstalled Evernote to no avail.  Have deleted notes that appeared to be getting hung up to no avail.  No idea what to do.  Sometimes it syncs to ~30% before failing, other times it fails immediately.  Of course, from looking at my activity log there doesn't seem to be any issue whatsoever in updating and syncing ads that are served up within Evernote - just my own content.  Here is an activity log:

 

Evernote for Windows 4.6.6.8360 (268868) Public
OS: Windows 6.1.7601 Service Pack 1
User: XXXX
Memory: 74.4MB
Created: 2013/07/08 08:01:02
---
Bootstrap info: loadedFresh
<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>
---
07:33:29 [6964] 0% Connecting to www.evernote.com
07:33:29 [6964] 0% * loaded updateCount: 2594
07:33:30 [6964] 0% Usage Metrics: sessionCount=0
07:33:30 [6964] 0% Client is up to date with the server, updateCount=2594
07:33:30 [6964] 0% * saved updateCount: 2594
07:33:30 [6964] 0% Updating server items
07:33:30 [6964] 4% Creating server note "Mexican Banking - GS.pdf", resource count: 1
07:33:31 [6964] 4% HTTP request failed, code: 504, error: Gateway Timeout
07:33:31 [6964] 4% Session terminated abnormally, elapsed time: 1s
07:33:31 [6964] 4% * sent: 313KB, received: 80B
07:33:31 [6964] 4% * 0s (47%) spent in EDAM RPC
08:00:25 [6964] 0% Connecting to www.evernote.com
08:00:25 [6964] 0% * loaded updateCount: 2594
08:00:26 [6964] 0% Usage Metrics: sessionCount=2
08:00:26 [6964] 0% Client is up to date with the server, updateCount=2594
08:00:26 [6964] 0% * saved updateCount: 2594
08:00:26 [6964] 0% Updating server items
08:00:26 [6964] 4% Creating server note "Mexican Banking - GS.pdf", resource count: 1
08:00:26 [6964] 4% HTTP request failed, code: 504, error: Gateway Timeout
08:00:26 [6964] 4% Session terminated abnormally, elapsed time: 0s
08:00:26 [6964] 4% * sent: 313KB, received: 80B
08:00:26 [6964] 4% * 0s (93%) spent in EDAM RPC
 

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This has become an ongoing issue to the point that I'm no longer able to sync at all. 

 

Running Evernote 4.6.6 in a Windows environment.  Have uninstalled and reinstalled Evernote to no avail.  Have deleted notes that appeared to be getting hung up to no avail.  No idea what to do.  Sometimes it syncs to ~30% before failing, other times it fails immediately.  Of course, from looking at my activity log there doesn't seem to be any issue whatsoever in updating and syncing ads that are served up within Evernote - just my own content.  Here is an activity log:

 

Evernote for Windows 4.6.6.8360 (268868) Public

OS: Windows 6.1.7601 Service Pack 1

User: XXXX

Memory: 74.4MB

Created: 2013/07/08 08:01:02

---

Bootstrap info: loadedFresh

<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>

---

07:33:29 [6964] 0% Connecting to www.evernote.com

07:33:29 [6964] 0% * loaded updateCount: 2594

07:33:30 [6964] 0% Usage Metrics: sessionCount=0

07:33:30 [6964] 0% Client is up to date with the server, updateCount=2594

07:33:30 [6964] 0% * saved updateCount: 2594

07:33:30 [6964] 0% Updating server items

07:33:30 [6964] 4% Creating server note "Mexican Banking - GS.pdf", resource count: 1

07:33:31 [6964] 4% HTTP request failed, code: 504, error: Gateway Timeout

07:33:31 [6964] 4% Session terminated abnormally, elapsed time: 1s

07:33:31 [6964] 4% * sent: 313KB, received: 80B

07:33:31 [6964] 4% * 0s (47%) spent in EDAM RPC

08:00:25 [6964] 0% Connecting to www.evernote.com

08:00:25 [6964] 0% * loaded updateCount: 2594

08:00:26 [6964] 0% Usage Metrics: sessionCount=2

08:00:26 [6964] 0% Client is up to date with the server, updateCount=2594

08:00:26 [6964] 0% * saved updateCount: 2594

08:00:26 [6964] 0% Updating server items

08:00:26 [6964] 4% Creating server note "Mexican Banking - GS.pdf", resource count: 1

08:00:26 [6964] 4% HTTP request failed, code: 504, error: Gateway Timeout

08:00:26 [6964] 4% Session terminated abnormally, elapsed time: 0s

08:00:26 [6964] 4% * sent: 313KB, received: 80B

08:00:26 [6964] 4% * 0s (93%) spent in EDAM RPC

Log onto the web client & check to see if you are close to maxing out your upload limit.

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I checked my usage and I'm not even close to the max - have maybe used 5% of my usage. 

 

From logging into the web client I did see it synced and updated a couple of the two dozen notes I was trying to synchonize so it's not like it's not doing anything but the Windows client isn't fully syncing things.

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