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Kristy Ann

(Archived) Upload Issue with Fujitsu ScanSnap iX500

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Hello,

 

I recently purchased a Fujitsu ScanSnap iX500.  I have been having issues with scanning multiple page documents to Evernote.  Generally, 1 page documents upload to Evernote as expected; however, multipage documents result in the dreaded "Failed to startup Evernote for Mac" error.  

 

I have followed two suggestions posted elsewhere in the forums about this topic.  I have reinstalled both Evernote (direct from evernote.com) and the ScanSnap software.  The save location for ScanSnap was preset to a place within my Pictures folder.

 

Does anyone have a suggestion?  I am feeling foolish for spending the money for the scanner.  

 

Thanks. 

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I just got an ix500.  Are you scanning to jpeg or pdf?

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Don't know if this is relevant,  but I found scanning multi-page documents to Evernote could be a problem in Windows with an S1500 because the scanner creates a file immediately the scan commences which prompts Evernote to try to add it to a note.  The Scanner won't play because it's still adding pages,  and confusion ensues.

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