(Archived) "bootstrap profile is null"

[wlg 0]

new to evernote. installed on nexus 7 logged in logged out ok. tried to encrypt nexus. after that evernote login fails with "Bootstrap profile is null"

other things seemed to fail after the encrypting of the device so did a reset to factory defaults and let the box reload things. evernote login still fails.

any suggestions as to the solution other than dumping evernote and using something else.

glw

BTW can login to my account from my win7 laptop. seems related to the nexus 7

[rexmagnus 0]

I have the same issue. Started yesterday. Can not log in on either of my Samsung Galaxy Tablets but can with my Windows 7 desktop. Seems like a Evernote issue. Any solutions?

Cheers

[JSMC 0]

Having the same problem on my Nexus 7. Loaded Evernote on my computer, but the shortcut kept saying "Could not connect to server". Checked my internet settings and everything seemed fine. Could login from the Evernote website, but not from the desktop shortcut. In the process also reset my password. Went and checked Evernote on my Nexus 7 and it wouldn't sync. Logged out, so I could see if logging back in helped...nothing. Turned the Nexus off and back on ...nothing. Unistalled the Evernote app, reinstalled it, then while logging in got the message "Login Error, Bootstrap profile is null". Would really like to know what is going on, I use Evernote daily.

[ttl 0]

I'm having the same issue - Nexus S with Android 2.3.4.

[TSLife 0]

I'm also getting the same message when trying to log in on my samsung galaxy 3

[JustinInBrisi 0]

Me too, logging in on my Samsung / Android phone.

Anyone discovered a solution yet?

[ege 0]

same here.. premium package, galaxy s2.. dear Evernote ppl, do you hear us suffering?

i uninstallled and reinstalled the app, becouse it was not loading any of my notes...

so i was hoping it would work... but it just got worse...

will we be notified if this one gets solved?

[Quasaur 0]

happens on my kindle fire (the old version)

[Em73 1]

I'm also experiencing "bootstrap file is null" ...along with ever note being unable to find my internet connection....I'm on a generic android tablet....and now searching for answers

I have powered off an on....un-installed and re-installed....stemmed to work great between my PC and tablet until I signed out of evernote on my tablet....

I have renamed this app to "EVERGETYOURNOTES?"

[thatdingo 4]

Glad Evernote is looking into this. It sounds like you have to be logged in to send error logs, though? That's the problem - we cannot log in.

At the suggestion of a support rep I tried installing the new android beta version. It does not resolve the issue.

[Hirshologist 0]

I'm also having this issue on my Galaxy Nexus and Nexus 7.

[thatdingo 4]

I was able to resolve the problem by resetting my modem by powering it off and on again. After that Evernote was able to connect.

[ariez 0]

Yeah...getting the same message on my Nexus 7....pretty annoying. I use EN everyday too...is there a third party app that at least give me access to my notes?

[Toranaboy 2]

I was able to resolve the problem by resetting my modem by powering it off and on again. After that Evernote was able to connect.

Py Yiminy it worked!  Weird.  I had no problems on my pc, laptop, and new nexus 7, but it jibed with my new HTC One SV.  Hmmm.  It wouldn't work when I was using 3G at work today.  Thanks thatdingo, inspired work.

[AEC 0]

I just worked the problem which began after changing the firmware on my Nook HD+ to CM10.1.  I was getting the "bootstrap profile is null" error when trying to log in. I went to Android Settings > Apps > Evernote, Forced Quit the application, then cleared the cache and all data files. After that, I was able to log in on the first try.