echan 4 Posted November 27, 2012 Share Posted November 27, 2012 After the Clipper extension was automatically updated to 5.9, users saw a "Clipping" message that didn't go away when trying to clip content. Chrome version is 23.0.1271.91. The only way to resolve it is to uninstall the Clipper and reinstall the new version.Thanks,Ed Link to comment
drmorales 2 Posted November 28, 2012 Share Posted November 28, 2012 This might explain the problem I'm having, but re-installing the extension did not fix the problem. The Web Clipper extension is hanging on waiting for page. I tried deleting cookies and clearing the Chrome cache. Did not fix. Restarting the computer did not fix. If I uninstall the Web Clip extension from Chrome, quit Chrome, and reinstall the Web Clip extension, the extension will work for short period of time, 2-4 clips, then it will start hanging on "Waiting for Page" whenever I try to clip a page. I've done the uninstall/reinstall multiple times and it always stops working after a few clips. This is happening on my work computer (Windows) and home computer (Macbook Pro). Any suggestions? Link to comment
tardis 87 Posted November 28, 2012 Share Posted November 28, 2012 Argh. Apparently this is a recurring bug. I got the frozen Waiting for Page... message yesterday, reinstalled the clipper and it was fine. Now, again today, I'm back to freezing. Clipping works fine when using the right-click context menu or doing it from inside Clearly. Link to comment
drmorales 2 Posted November 28, 2012 Share Posted November 28, 2012 Did some more experimenting. The Web Clipper will work, but only if I leave the Smart Filing setting set to "Tags and Notebooks". If I disable smart filing or set it to "Tags Only" or "Notebooks Only", the Web Clipper hangs on "Waiting for Page." Link to comment
tardis 87 Posted November 28, 2012 Share Posted November 28, 2012 Did some more experimenting. The Web Clipper will work, but only if I leave the Smart Filing setting set to "Tags and Notebooks". If I disable smart filing or set it to "Tags Only" or "Notebooks Only", the Web Clipper hangs on "Waiting for Page."Good catch. Link to comment
jbignert 473 Posted November 28, 2012 Share Posted November 28, 2012 Thanks all, we are looking into this and should fix it for next release. Link to comment
nopivnick 3 Posted November 28, 2012 Share Posted November 28, 2012 I got the frozen Waiting for Page... message yesterday, reinstalled the clipper and it was fine. Now, again today, I'm back to freezing.ditto.Clipping works fine when using the right-click context menu or doing it from inside Clearly.for those of us who are heavy taggers, is this (below) then the most efficient workaround?Context Menu > Evernote Web Clipper > Clip URL > Edit > Show Details > Add Tags ... Link to comment
Jerry Zhou 0 Posted November 29, 2012 Share Posted November 29, 2012 Did some more experimenting. The Web Clipper will work, but only if I leave the Smart Filing setting set to "Tags and Notebooks". If I disable smart filing or set it to "Tags Only" or "Notebooks Only", the Web Clipper hangs on "Waiting for Page."Thanks for the experiment.It works for me after setting back smart filling to "Tags and Notebooks". Link to comment
drmorales 2 Posted November 29, 2012 Share Posted November 29, 2012 The 5.9.1 update to the Web Clipper appears to have fixed the problem for me. Many thanks for the quick response. You guys are awesome! Link to comment
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