(Archived) Install the 5.0 beta today, but can't sync

[wesley cruise 0]

My account is international,this morning i update to the 5.0 beta but can't sync anyway.

I am very worry about my information ,how can i sync all back?

I live in china.

[Damjan 0]

Same problem here.

[tubaozi 0]

Same problem here. This happened when installing a previous version and I can't remember how I solved it last time. Should have kept the solution in evernote.

Using different VPNs didn't help.

[tubaozi 0]

The activity log:

2012-11-08 10:54:28 main [ENAppController] INFO: Starting: Evernote Mac/400447 5.0.0 Public Beta 1 (en-CN); MacOS/10.7.5;

2012-11-08 10:54:28 main [ENAppController] INFO: Evernote client registered for IPC

2012-11-08 10:54:28 main [ENBootstrapProfileManager] DEBUG: -[ENBootstrapProfileManager loadCachedProfiles]: loaded cached bootstrap profiles: (

"BootstrapProfile(name:\"Evernote\",settings:BootstrapSettings(serviceHost:\"www.evernote.com\",marketingUrl:\"http://www.evernote.com\",supportUrl:\"https://evernote.com/contact/support/\",accountEmailDomain:\"m.evernote.com\",enableFacebookSharing:1,enableGiftSubscriptions:1,enableSupportTickets:1,enableSharedNotebooks:1,enableSingleNoteSharing:1,enableSponsoredAccounts:1,enableTwitterSharing:1,enableLinkedInSharing:1,enablePublicNotebooks:0))"

)

2012-11-08 10:54:29 main [ENAppVMAccountSwitching] DEBUG: -[ENAppVMAccountSwitching doAppLaunchMigration]: did not find /Users/CT/Library/Application Support/Evernote/data/101370, not performing migration

2012-11-08 10:54:29 conn [ENConnectivityMonitor] INFO: Checking reachability for www.evernote.com...

2012-11-08 10:54:29 cona [ENConnectivityMonitor] INFO: Checking reachability for www.evernote.com...

2012-11-08 10:54:29 conn [ENConnectivityMonitor] DEBUG: reachability result: 65538

2012-11-08 10:54:29 cona [ENConnectivityMonitor] DEBUG: reachability result: 65538

2012-11-08 10:54:29 conn [ENConnectivityMonitor] INFO: reachability result: OK

2012-11-08 10:54:29 cona [ENConnectivityMonitor] INFO: reachability result: OK

2012-11-08 10:54:29 conn [ENConnectivityMonitor] DEBUG: Sending connectivity notification: ENConnectivityMonitorReachableNotification

2012-11-08 10:54:29 cona [ENConnectivityMonitor] DEBUG: Sending connectivity notification: ENConnectivityMonitorReachableNotification

2012-11-08 10:54:29 main [ENAppController] DEBUG: Checking spotlight importer (mdimport)

2012-11-08 10:54:29 main [ENVideoLoginWindowController] INFO: -[ENVideoLoginWindowController handleInitialLogin]

2012-11-08 10:54:29 main [ENVideoLoginWindowController] INFO: Autologin...

2012-11-08 10:54:29 main [ENVideoLoginWindowController] INFO: last id: cthmsn/Evernote

2012-11-08 10:54:29 main [ENVideoLoginWindowController] DEBUG: -[ENVideoLoginWindowController handleInitialLogin]: calling [ENAccountStoreHelper passwordFromKeychainForLoginID:cthmsn/Evernote

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: Directory/UserInfo match: /Users/CT/Library/Application Support/Evernote/accounts/Evernote/cthmsn

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: user id: 3996396 login: cthmsn/Evernote

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: Retrieving keychain item: 3996396/Evernote

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: ok.

2012-11-08 10:54:29 main [ENAppController] INFO: Fetching account store cthmsn/Evernote...

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: Instantiating account store for cthmsn/Evernote

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: Directory/UserInfo match: /Users/CT/Library/Application Support/Evernote/accounts/Evernote/cthmsn

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: user id: 3996396 login: cthmsn/Evernote

2012-11-08 10:54:29 main [EDAMUserStoreClient] DEBUG: +[EDAMUserStoreClient(EDAMUserStoreClientAdditions) clientWithServerURL:] -- url: https://www.evernote.com/edam/user

2012-11-08 10:54:29 main [ENWelcomeController] DEBUG: Using welcome checklist item set: upgradingUserItems

2012-11-08 10:54:29 main [ENLuceneNoteIndex] INFO: Index was locked. Unlocking.

2012-11-08 10:54:29 main [ENTypeAheadIndexer] INFO: Typeahead Index already exists

2012-11-08 10:54:29 main [ENTypeAheadIndexer] INFO: Typeahead Index was locked. Unlocking.

2012-11-08 10:54:29 main [ENSkuHelper] DEBUG: restoring fetchDate

2012-11-08 10:54:29 main [ENSkuHelper] DEBUG: restoring skus

2012-11-08 10:54:29 skuh [ENSkuHelper] DEBUG: Fetching skus...

2012-11-08 10:54:29 skuh [NSURL] DEBUG: Fetching http://www.evernote.com/currency?sku=one-1GB-quota

2012-11-08 10:54:29 main [ENAccountStoreHelper] INFO: Registering account store: A2859EF7-975C-46CD-91B2-3A6A4DCE3F4A cthmsn/Evernote

2012-11-08 10:54:29 thmb [ENNoteThumbnailManager] INFO: 0 notes need thumbnails

2012-11-08 10:54:29 main [ENAppController] INFO: Signing in cthmsn/Evernote...

2012-11-08 10:54:30 main [ENAudioRecorder] DEBUG: Initializing audio recorder

2012-11-08 10:54:30 main [ENNoteEditorViewController] DEBUG: FONT NAME Arial

2012-11-08 10:54:30 skuh [NSURL] DEBUG: ok

2012-11-08 10:54:30 skuh [NSURL] DEBUG: Fetching http://www.evernote.com/currency?sku=premium-1year

2012-11-08 10:54:30 main [ENCachingAuthHelper] INFO: Authenticating...

2012-11-08 10:54:31 skuh [NSURL] DEBUG: ok

2012-11-08 10:54:31 skuh [NSURL] DEBUG: Fetching http://www.evernote.com/currency?sku=premium-1mon

2012-11-08 10:54:31 skuh [NSURL] DEBUG: ok

2012-11-08 10:54:32 fdrx [ENLocalStoreBackgroundHelper] INFO: 0 notes need re-indexing.

2012-11-08 10:54:34 sync [ENSyncEngine] DEBUG: -[ENSyncEngine backgroundSync] -- noteStore: https://www.evernote.com/shard/s36/notestore

2012-11-08 10:54:34 tasx [ENTASBackgroundIndexHelper] INFO: 1 notes need tas re-indexing.

2012-11-08 10:54:34 skuh [ENSkuHelper] DEBUG: saving fetchDate

2012-11-08 10:54:34 skuh [ENSkuHelper] DEBUG: saving skus

2012-11-08 10:54:35 sync [ENSyncEngine] INFO: Contacting Evernote server...

2012-11-08 10:54:35 sync [ENSyncEngine] INFO: current update count: 119071

2012-11-08 10:54:35 sync [ENSyncEngine] INFO: session count: 10

2012-11-08 10:54:35 sync [ENSyncEngine] INFO: Updating local user info from server

2012-11-08 10:54:35 main [ENAtlasInterface] DEBUG: {

ascending = 0;

order = 2;

words = "latitude:*";

}

2012-11-08 10:54:35 main [ENAtlasInterface] DEBUG: {(

snippetFile,

contentLength,

cardThumbnailFile,

title,

largestResourceSize,

notebookGuid,

updated,

largestResourceMime,

attributes,

created,

tagGuids

)}

2012-11-08 10:54:36 sync [ENSyncEngine] INFO: Updating premium info from server

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: Upload used from server: 34382229

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: Starting incremental sync...

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: chunks request after USN: 119071

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: update count: 119191

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: found 1 chunks in cache.

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: last cached chunk high USN: 119190

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: update count: 119190

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: fetching chunks after USN 119190

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: got last chunk. high USN: 119191

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: update count: 119191

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: 1 chunks downloaded.

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: 2 chunks to process.

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: Chunk stats:

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: currentTime range: 2012-11-07 14:34:04 +0000 - 2012-11-08 02:54:38 +0000

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: chunkHighUSN range: 119190 - 119191

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: updateCount range: 119190 - 119191

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: note count: 10

2012-11-08 10:54:38 sync [ENSyncEngine] DEBUG: resources count: 59

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: Syncing tags...

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: 0 tags to process

2012-11-08 10:54:38 main [ENSyncEngine] INFO: Syncing searches...

2012-11-08 10:54:38 main [ENSyncEngine] INFO: Syncing notebooks...

2012-11-08 10:54:38 sync [ENSyncEngine] INFO: Syncing notes and resources...

2012-11-08 10:55:10 sync [ENSyncEngine] INFO: Server sent updated resource with guid 'a1678e3e-9cef-497d-96f0-3aee019fb9a9' which we don't have. Ignoring.

2012-11-08 10:55:11 sync [ENSyncEngine] INFO: Server sent updated resource with guid '4ec11a8d-1385-402b-a436-a011965cb8cf' which we don't have. Ignoring.

2012-11-08 10:55:12 sync [ENSyncEngine] INFO: Server sent updated resource with guid 'b4fa448a-dcb8-4721-b047-7f994572dcc9' which we don't have. Ignoring.

2012-11-08 10:55:13 sync [ENSyncEngine] INFO: Server sent updated resource with guid '16fe1c71-91ba-4bdd-8c9a-31de9600386d' which we don't have. Ignoring.

2012-11-08 10:55:14 sync [ENSyncEngine] INFO: Server sent updated resource with guid '5c7e354f-f9ce-4e26-8a29-498c216ea8e6' which we don't have. Ignoring.

2012-11-08 10:55:15 sync [ENSyncEngine] INFO: Server sent updated resource with guid 'b7065c9f-43da-4a67-a46f-d9b5844d5f13' which we don't have. Ignoring.

2012-11-08 10:55:16 sync [ENSyncEngine] INFO: Server sent updated resource with guid '5e36312c-d1fa-416d-acfc-b10d4d10241d' which we don't have. Ignoring.

[Jackolicious 808]

Are you all in China?

[tubaozi 0]

Yes, looks like we are.