shekala 56 Posted January 22, 2012 Share Posted January 22, 2012 All of a sudden my desktop client cannot sync w Evernote servers. Any suggestions on what to do? I can get in via the web, and I have tried exiting and reentering the client, as well as rebooting.Any suggestions would be much appreciated.Thanks Link to comment
Owyn 457 Posted January 22, 2012 Share Posted January 22, 2012 What version of Windows and Evernote for Windows are you using?Is Evernote reporting a "Sync Failure"?What do the last 10 lines of Help -> Activity Log show immediately after a Sync? Link to comment
shekala 56 Posted January 22, 2012 Author Share Posted January 22, 2012 Windows Vista, and Evernote 4.5.2Yes, reporting sync failure.Here is some of the log:17:56:00 [4064] 0% Authenticating user "PGW1"17:56:00 [4064] 0% Windows Internet subsystem is in offline mode17:56:00 [4064] 0% Session terminated abnormally, elapsed time: 0s17:56:00 [4064] 0% * 0s (100%) spent in EDAM RPC17:59:11 [4064] 0% Authenticating user "PGW1"17:59:11 [4064] 0% Windows Internet subsystem is in offline mode17:59:11 [4064] 0% Session terminated abnormally, elapsed time: 0s17:59:11 [4064] 0% * 0s (100%) spent in EDAM RPC18:01:28 [4064] 0% Authenticating user "PGW1"18:01:28 [4064] 0% Windows Internet subsystem is in offline mode18:01:28 [4064] 0% Session terminated abnormally, elapsed time: 0s18:01:28 [4064] 0% * 0s (100%) spent in EDAM RPC18:06:04 [4064] 0% Authenticating user "PGW1"18:06:04 [4064] 0% Windows Internet subsystem is in offline mode18:06:04 [4064] 0% Session terminated abnormally, elapsed time: 0s18:06:04 [4064] 0% * 0s (100%) spent in EDAM RPC Link to comment
Owyn 457 Posted January 22, 2012 Share Posted January 22, 2012 Internet Explorer is in offline mode.Start IE and bring it to online mode (ie. can now browse).That should fix the problem. Link to comment
shekala 56 Posted January 22, 2012 Author Share Posted January 22, 2012 Thanks, but can you give me some insight as to why this is necessary? I don't even use IE and have been using Evernote successfully without it. Link to comment
Owyn 457 Posted January 22, 2012 Share Posted January 22, 2012 Evernote for Windows, like many other Windows applications, uses IE components for Internet functions.If IE has been set to "Work Offline" then EN can not connect to Internet.e.g. IE8 -> Tools -> Uncheck "Work Offline" Link to comment
shekala 56 Posted January 22, 2012 Author Share Posted January 22, 2012 got it. thanks very much! Link to comment
gik25 1 Posted August 30, 2013 Share Posted August 30, 2013 When I go to Internet Explorer Connection Tab to set the proxy it crashes. However I'd like to understand if Evernote sync uses internet explorer options. Is it possible to set evernote to write a verbose log? Link to comment
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