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windows ✔ Latest evernote can't be installed after old version not uninstalled properly

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Hi,

Because nobody want's to help I help myself. For our problem solution is in EvernoteSetup.log file. In mine I found following line:

Located product {0ED78DCC-01A9-11E1-B2F1-1CC1DEF07CBE} with upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99}.

Open regedit and search first 8 digits in reverse of the GUID for me it was E190C2EA.

I found 2 keys in registry in HKCRInstallerUpgradeCodes and HKLUSOFTWAREMicrosoftWindowsCurrentVersionInstallerFolders exported them (for safety) and then delete. After this I've started Evernote instalation again and it worked.

Michal

Thank you Michal... this worked to me, too.

This worked for me as well! Thank you so so much!

 

This is really working. I tried all kind of solutions suggested before. Nothing worked. But this solution did resolve the installation issue. thanks much!!

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Hi !

 

I can't install evernote, this is what I'm getting from the setuplog:

 

 

[01/13/2015 01:08:51] Evernote 5.8.1.6061 Installation has started
[01/13/2015 01:08:51] Running as user: Admin
[01/13/2015 01:08:51] Initializing installed product finder.
[01/13/2015 01:08:51] Checking if product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is installed.
[01/13/2015 01:08:51] Product {f761359c-9ced-45ae-9a51-9d6605cd55c4} is not installed.
[01/13/2015 01:08:51] Checking registry for product {f761359c-9ced-45ae-9a51-9d6605cd55c4}.
[01/13/2015 01:08:51] Located product GUID in HKLM.
[01/13/2015 01:08:51] Product GUID {f761359c-9ced-45ae-9a51-9d6605cd55c4} install location is C:\Program Files (x86)\Evernote\Evernote\
[01/13/2015 01:08:51] Error getting product GUID {f761359c-9ced-45ae-9a51-9d6605cd55c4} version from the registry
[01/13/2015 01:08:51] Initializing installed product finder.
[01/13/2015 01:08:51] No products with upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99} found.
[01/13/2015 01:08:51] Checking registry for upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99} (E190C2EAF5FC03e468956D042EA3B899).
[01/13/2015 01:08:51] Upgrade code {AE2C091E-CF5F-4e30-8659-D640E23A8B99} was not found in the registry
[01/13/2015 01:08:51] Initializing installed product finder.
[01/13/2015 01:08:51] Checking if product {A5C8B875-E86C-4783-83F4-F35E788FFC29} is installed.
[01/13/2015 01:08:51] Product {A5C8B875-E86C-4783-83F4-F35E788FFC29} is not installed.
[01/13/2015 01:08:51] Checking registry for product {A5C8B875-E86C-4783-83F4-F35E788FFC29}.
[01/13/2015 01:08:51] Product GUID {A5C8B875-E86C-4783-83F4-F35E788FFC29} was not found in the registry
[01/13/2015 01:08:51] Checking for already installed products
[01/13/2015 01:08:51] Detected version  installation
[01/13/2015 01:08:51] PerUser install by another user: abort.
 

 

I will add that Folder C:\Program Files (x86)\Evernote\Evernote\ doesn't exist.

 

Please help !

 

Thanks,

 

Matt.

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I went crazy for this...I'll tell U my solution:

the problem as everyone was about evernote.msi which coeldn't be found or accessed... so i located it in %temp% folder n' then i moved it on the desktop...lounching it from there everything went fine...cheers

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I'll post my answer to a private message i got with i guide of what i did to solve the problem for everybody:

 

1. download regular evernote from website

2. run %temp% and delete everything in that folder (don't worry they are useless temporary files...some of them u won't be able to delete 'cause they are in use..it's ok)

3. run normal installation of evernote..don't worry about the errors n' go ahead

4. run %temp%

5. U will find in temp files evernote.msi plus 2 other blank files of evernote...move the 3 files on desktop

6. run evernote.msi from desktop n' voila'...nomore bootstrap error error...hope it works for everybody

 

ps... prior to this i had uninstall completely evernote n' cleaned the registry but i would still get the bootstrap error without doing the things above

 

cheers

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I found a solution for this issue. Find the installation package for the version which is now installed on your computer. Install it again and then uninstall it.

Successful!

Good Luck!

This worked for me to install 5.8.8.

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I ran into this as well - this tip: "E190C2EA" search and remove from registry

 

Solved it! Thanks for that tip.

This worked for me also.  I tried several other steps first, so I'm not sure if this step alone would have worked, but in the end it did.  Windows 7 OS.

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Quick fix:

Try install Evernote, get fail message, close installer.

Go to: C:\Users\%userprofile%\AppData\Local\Temp

Run: Evernote.msi

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Every time there is an update I "ALWAYS" find my self in this situation... I don't know maybe it is time for evernote to explain the hell out of it (it's probably not about evernote but the windows system).  if so I guess they should asked Microsoft itself what the hell is wrong with them. LOL   

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To avoid the run-around and 'just use Revo' answers from Evernote staff, the solution for most folks will just be re-adding your C:\windows\installer folder.

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Download the same version(Can be found under help/about ) of evernote.exe.

Install the same.

Now you can upgrade or uninstall the same.

 

 

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