(Archived) Slow start-up for Evernote

[greghk 7]

Hi, I have a problem with a very slow start-up time for Evernote 2.0.4 on Max OS X 10.6.6. I am running a iMac I5 with plenty of spare disk space. It now takes over 30 seconds from when I click the Icon to a state when I can view my notes.

I have had this problem for about 6 months and when I first reported to Evernote support I was told to uninstall then reinstall Evernote, this seemed to help a bit but now several months later it almost unusable.

I recently reported the problem again to Evernote (Case 123941) and have been told this is a bug, with no estimate of a fix date given. I do not have the same problem with my Windows client. Maybe it's just my imagination but it seems to me that Mac clients seem to be taking second place to other platforms, apart for this problem we are still waiting for the promised update to the iPhone app

Just checking if anyone else has the same problem so we can get some additional pressure to get a prompt resolution.

[greghk 7]

Dave,

Thanks for the new iPhone app, a major improvement and hopefully the Mac client performance work will yield positive results, I am probably one of your large account users with over 5,000 notes. Greg

[engberg 89]

If you are still experiencing these slow start-up times, can you try upgrading to the beta release? You can upgrade to betas via:

Preferences > Software Update > Update to beta versions when available

Or wait for version 2.1, which should be out relatively soon.

Thanks

[greghk 7]

Having save problem. Very slow start of Evernote with account of 5gb+

Hi, Are you still having the slow Evernote start-up problem, I am now

convinced it is specific to my iMac and am trying to isolate the cause. On

the Mac that I have the problem with I am running SpanningSync - do you by

any chance use this or have any other applications that are started up when

Mac OS X starts?

Do anyone else use SpanningSync with Evernote without any problems?

Thanks Greg

[greghk 7]

Hi, Thanks for the suggestions. I have raised a support case which has been open now for 6 months, the support have team been helpful but still no fix. Also I do switch off my PC at night, even though it is not necessary these days and anyway I run Onyx about once a month to clean everything up.

Greg

[JMichaelTest 19]

So, when I said

"Do you switch your Mac off at night? OSX does a whole bunch of maintenance if you leave it on overnight (2am or something ridiculous)."

I might have potentially have been correct.

But you are not right.

Did you talk to Apple Support?

I did.

The Tech Specialist explicitly told me that it is NOT necessary to leave your Mac running overnight if you have OS 10.6 or later.

Of course, you could have deduced this from pure logic.

You sure do like to debate a lot. But please be careful. Post like yours could scare a lot of people into thinking that they must always leave their Mac running overnight.

[Metrodon 2,184]

Hi, Another follow-up to my problem with slow Evernote startup. I have just completed a fresh OS X install on a new Macbook pro and the start-up time on this PC is in seconds vs 30 seconds+ on my iMac. This is for exactly the same Evernote database (over 5,000 notes), the same version of Evernote, the same version of OS/X.

Apart from having to do a fresh install on OS X on my iMac does anyone else have any other suggestions?

Thanks,

Greg

Have you opened a support case?

[Metrodon 2,184]

According to the article you link to the tasks are run when the Mac comes out of sleep, it doesn't say that the same thing happens if you switch your Mac off every night.

"In Mac OS X v10.6 and later, background maintenance tasks that do not run when the computer is asleep are run after it wakes from sleep mode. "

So, when I said

"Do you switch your Mac off at night? OSX does a whole bunch of maintenance if you leave it on overnight (2am or something ridiculous)."

I might have potentially have been correct.

[JMichaelTest 19]

Do you switch your Mac off at night? OSX does a whole bunch of maintenance if you leave it on overnight (2am or something ridiculous)..

Just ran across this post while searching for something else and wanted to clarify.

I just talked with Apple Support about this, and it is NOT an issue if you are running Mac OS 10.6 or later. If your Mac was turned off during the night, the maintenance scripts will run after you turn it on the next time.

For details see: Apple Support Article HT2319 - Mac OS X: About background maintenance tasks

[greghk 7]

Hi, Another follow-up to my problem with slow Evernote startup. I have just completed a fresh OS X install on a new Macbook pro and the start-up time on this PC is in seconds vs 30 seconds+ on my iMac. This is for exactly the same Evernote database (over 5,000 notes), the same version of Evernote, the same version of OS/X.

Apart from having to do a fresh install on OS X on my iMac does anyone else have any other suggestions?

Thanks,

Greg

[greghk 7]

Hi, The recent Mac update didn't help, and even if I uninstall, reinstall and even rebuild the databases then the startup is very fast for the first instance only - after that it's back to 30 seconds +

[DanteTemp 0]

Having save problem. Very slow start of Evernote with account of 5gb+

[engberg 89]

Our Mac team has been working on some performance improvements lately, primarily for people with particularly large accounts. This should (for example) make it much faster to search for words within a big account.

[BurgersNFries 2,407]

Blackberry: 18/Feb/2011, 05/Nov/2010.

Android: 9/Feb/2011, 13/Dec/2010, 08/11/2010

iPhone: 12/Nov/2010.

So as far as I can tell in the past 4 months there have been 2 updates for Blackberry, 3 for Android and just 1 for iPhone.

So maybe it's not just my imagination.

1. Stacks were introduced first on Mac (alpha release 11/24/10)

2. Shared notebooks were first on Mac (alpha release 11/24/10) and that's still the only client other than the web where they are accessible. (Same link as above.)

3. iDevice update sent to Apple last week.

Also, regarding iDevice updates:

viewtopic.php?f=45&t=21555&p=96481&hilit=apple#p96481

[greghk 7]

Hi,

Thanks for all your suggestions and comments and I did uninstall, reinstall and rebuild the database and all is now okay again.However I do have some other comments.

I recently reported the problem again to Evernote (Case 123941) and have been told this is a bug, with no estimate of a fix date given.

If it's a bug, the the usual procedure is to prioritize it against other issues, and schedule it and address it. They rarely give fix (or new feature) date estimates -- you shouldn't expect that from them.

Regarding the time to fix a bug, I first reported this problem back in August last year, so it has been almost 6 months and still no fix or even any indication of when a fix may be available. I really don't believe this is an acceptable response.

Maybe it's just my imagination but it seems to me that Mac clients seem to be taking second place to other platforms, apart for this problem we are still waiting for the promised update to the iPhone app

I agree with Jeff - probably your imagination. Many people who don't get the results they want ASAP feel they are the step child. I know I've seen posts from Palm Pre, Android, Blackberry, WM, WM7, Linux & even Windows & iDevice users who have felt their platform was being ignored.

With regards the above comment, re my imagination, just doing a quick check back on the Noteworthy Blog for recent apps updates on the mobile platform:

Blackberry: 18/Feb/2011, 05/Nov/2010.

Android: 9/Feb/2011, 13/Dec/2010, 08/11/2010

iPhone: 12/Nov/2010.

So as far as I can tell in the past 4 months there have been 2 updates for Blackberry, 3 for Android and just 1 for iPhone.

So maybe it's not just my imagination.

Just as some background, I have been a user of Evernote for about 3 years and a Premium user for over 2.

But anyway thanks again for your feedback.

[BurgersNFries 2,407]

Maybe it's just my imagination but it seems to me that Mac clients seem to be taking second place to other platforms, apart for this problem we are still waiting for the promised update to the iPhone app

I agree with Jeff - probably your imagination. Many people who don't get the results they want ASAP feel they are the step child. I know I've seen posts from Palm Pre, Android, Blackberry, WM, WM7, Linux & even Windows & iDevice users who have felt their platform was being ignored.

[jefito 5,589]

I recently reported the problem again to Evernote (Case 123941) and have been told this is a bug, with no estimate of a fix date given.

If it's a bug, the the usual procedure is to prioritize it against other issues, and schedule it and address it. They rarely give fix (or new feature) date estimates -- you shouldn't expect that from them.

I do not have the same problem with my Windows client. Maybe it's just my imagination but it seems to me that Mac clients seem to be taking second place to other platforms, apart for this problem we are still waiting for the promised update to the iPhone app

It is probably your imagination. The various dev teams seem to work on their own schedules, with their own priorities. Sometimes features ship first on the Mac (e.g. notebook stacks, notebook sharing), sometimes on Windows.

[greghk 7]

Thanks again, I was hoping to get some response from Evernote, but it looks like I will need to go through the uninstall/reinstall process again.

Have you tried uninstalling and then a clean install again? I know it's not perfect, but may get to a useable point again...

[Metrodon 2,184]

Have you tried uninstalling and then a clean install again? I know it's not perfect, but may get to a useable point again...

[greghk 7]

Hi, Thanks for the suggestion and even though I do shutdown my PC overnight I run Onyx regularly to check my system, and I have just re-run and it doesn't help the slow start-up.

Do you switch your Mac off at night? OSX does a whole bunch of maintenance if you leave it on overnight (2am or something ridiculous).

You could also use Disk Utility to check the health of your disk.

[Metrodon 2,184]

Do you switch your Mac off at night? OSX does a whole bunch of maintenance if you leave it on overnight (2am or something ridiculous).

You could also use Disk Utility to check the health of your disk.