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Note showing up on phone and web but not app


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Hi, 

I am having trouble with Mac application. 1 specific note shows up on web, as well as IOS application but doesn't show up on Mac desktop application. I have sync'd all accounts, logged out and back in, and restarted all devices.

 

Thanks

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  • Level 5

Sometimes a note gets stuck while syncing. Try to rebuild the database on the Mac.

Hold down the alt/opt key before clicking on the help menu. An additional menu item appears, with several option in the submenu to sort out data base problems. Try them, and test the Note issue after that and maybe restarting the EN app, plus performing a full  sync.

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