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Boulard

Notes deleted I don' know how

Idea

Hi,

 

I've created 3 notes when following a Cassandra tutorials and I can only find 1 (.  Cassandra (1/3) but can't find Cassandra (2/3) nor Cassandra (3/3).

I've worked a couple of hours on this so if someone could do something that'll be great.

 

Activity log filtered on Cassandra (2/3)

********
* The Activity Log may contain information about your account and notes.
* For example, the titles of some of your notes may be mentioned in this log file.
* When providing log information, feel free to edit the file to remove anything
* you do not want to send us.
********

  Version: Evernote Mac 7.14 (458244)
   Editor: 69.3.10951
   Locale: en-FR-FR
       OS: 10.14.6
   WebKit: 607.3.9
  WebCore: 607.3.9
 Username: xxxxxx
    Email: xxxxxxx@xxxxx.xxxx
Mac Model: MacBookPro14,1
 CPU Type: Intel
CPU Count: 4
CPU Speed: 2.500000 GHz
      RAM: 16.000000 GB
     Date: 2020-03-23 17:50:38 +0000

2020/03/23 14:22:46:611 I|*   11990 -[ENMacEvernoteAccountDecorator(NoteDeletion) expungeInactiveNotes:]_block_invoke | User requested delete note: <ENMacNoteMO: 0x6000036d6760 MOID: 0xf398ee2f3904680f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENNote/p6> GUID: 7ad8102d-4f7b-4951-8414-05d1e3a52aac Account: (null) USN: 642 ContentUSN: 0 Title: Cassandra (2/3)- CQL Dirty: 0 ContentDirty: 0 Hash: <9ce5cc70 b1af420e c48da9e9 1f9eed40> Length: 374150>
2020/03/23 14:22:46:618 I|*   11990 -[ENCoreDataLocalStore deleteServiceObjects:] | Create service expunge record <ENExpungeMO: 0x60000aa0f000 MOID: 0xf398ee2f3a04694f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENExpunge/p10> GUID: 7ad8102d-4f7b-4951-8414-05d1e3a52aac Account: (null) Entity Type: 0> for local object <ENMacNoteMO: 0x6000036d6760 MOID: 0xf398ee2f3904680f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENNote/p6> GUID: 7ad8102d-4f7b-4951-8414-05d1e3a52aac Account: (null) USN: 642 ContentUSN: 0 Title: Cassandra (2/3)- CQL Dirty: 0 ContentDirty: 0 Hash: <9ce5cc70 b1af420e c48da9e9 1f9eed40> Length: 374150>
2020/03/23 14:22:46:639 I|*   11990 -[ENCoreDataLocalStore expungeObjects:] | Deleting local object <ENMacNoteMO: 0x6000036d6760 MOID: 0xf398ee2f3904680f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENNote/p6> GUID: 7ad8102d-4f7b-4951-8414-05d1e3a52aac Account: (null) USN: 642 ContentUSN: 0 Title: Cassandra (2/3)- CQL Dirty: 0 ContentDirty: 0 Hash: <9ce5cc70 b1af420e c48da9e9 1f9eed40> Length: 374150>

 

Activity log filtered on Cassandra (3/3)

********
* The Activity Log may contain information about your account and notes.
* For example, the titles of some of your notes may be mentioned in this log file.
* When providing log information, feel free to edit the file to remove anything
* you do not want to send us.
********

  Version: Evernote Mac 7.14 (458244)
   Editor: 69.3.10951
   Locale: en-FR-FR
       OS: 10.14.6
   WebKit: 607.3.9
  WebCore: 607.3.9
 Username: xxxxxxx
    Email: xxxxx@xxxx.xxxx
Mac Model: MacBookPro14,1
 CPU Type: Intel
CPU Count: 4
CPU Speed: 2.500000 GHz
      RAM: 16.000000 GB
     Date: 2020-03-23 17:46:34 +0000

2020/03/23 14:22:46:612 I|*   11990 -[ENMacEvernoteAccountDecorator(NoteDeletion) expungeInactiveNotes:]_block_invoke | User requested delete note: <ENMacNoteMO: 0x6000036d6680 MOID: 0xf398ee2f3944680f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENNote/p7> GUID: d74e2c8a-864b-4047-af1a-eb054b92d58f Account: (null) USN: 643 ContentUSN: 0 Title: Cassandra (3/3) Dirty: 0 ContentDirty: 0 Hash: <557a8e36 13f33129 8fe35b14 0eb53c3f> Length: 6555>
2020/03/23 14:22:46:618 I|*   11990 -[ENCoreDataLocalStore deleteServiceObjects:] | Create service expunge record <ENExpungeMO: 0x60000aa176c0 MOID: 0xf398ee2f3a44694f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENExpunge/p11> GUID: d74e2c8a-864b-4047-af1a-eb054b92d58f Account: (null) Entity Type: 0> for local object <ENMacNoteMO: 0x6000036d6680 MOID: 0xf398ee2f3944680f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENNote/p7> GUID: d74e2c8a-864b-4047-af1a-eb054b92d58f Account: (null) USN: 643 ContentUSN: 0 Title: Cassandra (3/3) Dirty: 0 ContentDirty: 0 Hash: <557a8e36 13f33129 8fe35b14 0eb53c3f> Length: 6555>
2020/03/23 14:22:46:639 I|*   11990 -[ENCoreDataLocalStore expungeObjects:] | Deleting local object <ENMacNoteMO: 0x6000036d6680 MOID: 0xf398ee2f3944680f <x-coredata://91F0430F-582B-415C-B6B9-47A7615CF7B9/ENNote/p7> GUID: d74e2c8a-864b-4047-af1a-eb054b92d58f Account: (null) USN: 643 ContentUSN: 0 Title: Cassandra (3/3) Dirty: 0 ContentDirty: 0 Hash: <557a8e36 13f33129 8fe35b14 0eb53c3f> Length: 6555>

 

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Hi, @Boulard, and welcome to the forums. Regrettably (or not), this is basically a user-to-user space; Evernote staff may drop in occasionally, but by and large we're not folks who are able to "do something" about anyone else's database or account (including understand log files, in my case). I can tell from the log files that you're using the Mac desktop program (I think). Try looking at your notes by logging in to the Web client in a browser: https://www.evernote.com/client/web. If the notes are there, it's a step in the right direction, or at least reassuring information. If not, is it conceivable that they never synced after you took them, for instance due to a shutdown of the computer or the software?

IAC, you might have better luck posting this in the forum dedicated to Mac, where there are some expert users: https://discussion.evernote.com/forum/219-evernote-for-mac/.

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On 3/23/2020 at 10:51 AM, Boulard said:

I've created 3 notes when following a Cassandra tutorials and I can only find 1

Was there any other activity like deleting notes or emptying the trash?    
I see "User requested delete note"

What steps have you taken to find the notes?

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What irritates me is the term „Cassandra tutorial“. Or is this just Any-Kind-of Tutorial, and you created 3 notes while following it ? If yes, more details please. Did you create a new note, typed your stuff into it, and now it does not show up ? Embedded pictures / screenshots ? Embedded live video or audio ? Etc.

By doing this on the Mac EN client, you first created a local copy of the note. Usually it auto-syncs in short intervals to the server - have you been on a solid internet connection then ? Or could something prevent the new notes to sync ?

Even if not synced, the notes should still be there, as local copies on your Mac, waiting to be synced to the server.

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I don't get the point about the topic of the tutorial I was following and the sync problem that occurs but anyway... it was a series of YouTube video  talking about Apache Cassandra.

Inside the note I had screenshots, a bit of formatted code, that's it.

I've found the folder containing the local data (maintain option key, the Help > Troubleshooting ).

I can imagine that the notes are in the content directory and that there's a snippet.txt to get an overview.

Unfortunately, I don't think I could find another copy of the lost notes if there are not present in local or in the web version.

The tech team must have backups but I didn't pay for Evernote ... after this 2nd attempt trying to adopt it, it's a definitive NO 😕

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image.png.4dde4713c3bbdec15eed4c319a5f0f5e.png

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On the Mac EN creates a folder per note. In the folder is all the content, be it text, Code, pics etc. Maybe you can find these folders by creation date. The Finder offers a lot of searching powers normally hidden. If you do not know it, there is good stuff on YT on this.

This would be just to prove if the notes are there (which I would expect, if EN did not crash while taking the notes). If they are there, they probably did not sync.

Then check on the WebClient if the notes are there. If not, go to the Mac client. Now you can force a sync by holding down the Shift and Option keys before clicking on the syncing wheel.

Check again in the Web Client.

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