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Hi, I use Evernote on Android and also on desktop.

I made some changes to a note on Android and then changed the same note on desktop.

After they synced, a coliding note was created. Both notes contain different versions of edits I made on desktop. The change I made on Android just disappeared. 

Happens probably for the first time. Potentially losing user's information. 

Here is a log, the problematic sync happens at 12:29. 

12:28:25 [INFO   ] [10224] [7084] UpSell: TsdEligibility: Show:0 NewCheck:2020/02/24 12:28:25 Type:Regular Timing:Suitable
12:28:31 [INFO   ] [10224] [7920] Registered session count: 1, last session: 2020/02/23 12:15:00
12:28:52 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:12 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:25 [INFO   ] [10224] [12752] Client synchronization started
12:29:25 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:25 [INFO   ] [10224] [10760] 0% Loaded updateCount: 108543
12:29:26 [INFO   ] [10224] [10760] 0% Usage Metrics: sessionCount=1
12:29:26 [INFO   ] [10224] [10760] 0% SyncState: devices used: 2
12:29:26 [INFO   ] [10224] [10760] 0% Client updateCount: 108543, server updateCount: 108554
12:29:26 [INFO   ] [10224] [10760] 0% Retrieving list of changes from the server
12:29:26 [INFO   ] [10224] [10760] 0% * saved 1 sync chunks, updateCount=108554
12:29:26 [INFO   ] [10224] [10760] 0% Receiving account changes
12:29:26 [INFO   ] [10224] [10760] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
12:29:26 [INFO   ] [10224] [10760] 0% * update 0 notebooks, 3 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
12:29:26 [INFO   ] [10224] [4160] 0% Retrieving 3 notes
12:29:26 [INFO   ] [10224] [4160] 0% Retrieving note "denní plán, deník, další dny"
12:29:26 [INFO   ] [10224] [4160] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:29:26 [INFO   ] [10224] [4160] 0% * note content, length=149866
12:29:26 [INFO   ] [10224] [4160] 33% Retrieving note "Untitled Note"
12:29:26 [INFO   ] [10224] [4160] 33% * guid={5c2add6f-5ecd-4ff6-97f9-f53cffc78172}
12:29:26 [INFO   ] [10224] [4160] 33% * note content, length=262
12:29:26 [INFO   ] [10224] [4160] 67% Retrieving note "Untitled Note"
12:29:26 [INFO   ] [10224] [4160] 67% * guid={da27ac04-23e9-47c1-81bb-88792bafb73b}
12:29:26 [INFO   ] [10224] [4160] 67% * note content, length=780
12:29:26 [INFO   ] [10224] [4160] 100% Submitting a batch of 3 note calls, size=442 KB
12:29:27 [INFO   ] [10224] [2032] 100% Updating local note "denní plán, deník, další dny", resource count: 0, usn=108554
12:29:27 [INFO   ] [10224] [2032] 100% * guid={33C3D3BB-27C8-461F-B6AE-D4CEC7E20E7E}
12:29:27 [INFO   ] [10224] [2032] 100% Creating local note "Untitled Note", content length: 262, resource count: 0, usn=108549
12:29:27 [INFO   ] [10224] [2032] 100% * guid={5C2ADD6F-5ECD-4FF6-97F9-F53CFFC78172}
12:29:27 [INFO   ] [10224] [2032] 100% Creating local note "Untitled Note", content length: 780, resource count: 0, usn=108544
12:29:27 [INFO   ] [10224] [2032] 100% * guid={DA27AC04-23E9-47C1-81BB-88792BAFB73B}
12:29:27 [INFO   ] [10224] [10760] 75% Updating server items
12:29:27 [INFO   ] [10224] [10760] 75% Updating server note "denní plán, deník, další dny", resource count: 0, content: 0 B
12:29:27 [INFO   ] [10224] [10760] 75% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:29:27 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:29 [INFO   ] [10224] [10760] 100% Loaded updateCount: 108554
12:29:29 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:29 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:29 [INFO   ] [10224] [10760] 100% Usage Metrics: sessionCount=0
12:29:29 [INFO   ] [10224] [10760] 100% SyncState: devices used: 2
12:29:29 [INFO   ] [10224] [10760] 100% Client updateCount: 108554, server updateCount: 108555
12:29:29 [INFO   ] [10224] [10760] 100% Retrieving list of changes from the server
12:29:30 [INFO   ] [10224] [10760] 0% * saved 1 sync chunks, updateCount=108555
12:29:30 [INFO   ] [10224] [10760] 0% Receiving account changes
12:29:30 [INFO   ] [10224] [10760] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
12:29:30 [INFO   ] [10224] [10760] 0% * update 0 notebooks, 1 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
12:29:30 [INFO   ] [10224] [4160] 0% Retrieving 1 note
12:29:30 [INFO   ] [10224] [4160] 0% Retrieving note "denní plán, deník, další dny"
12:29:30 [INFO   ] [10224] [4160] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:29:30 [INFO   ] [10224] [12752] Client synchronization finished, status: complete
12:29:30 [INFO   ] [10224] [12752] * elapsed time: 5s
12:29:30 [INFO   ] [10224] [12752] * 3 items received
12:29:30 [INFO   ] [10224] [12752] * 1 item sent
12:29:32 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:29:52 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:30:32 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:30:32 [INFO   ] [10224] [7920] Registered session count: 1, last session: 2020/02/23 12:30:00
12:30:52 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:31:12 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:31:32 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:31:52 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:32:32 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:32:52 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:33:12 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:33:32 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:33:52 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:34:30 [INFO   ] [10224] [7844] Client synchronization started
12:34:30 [INFO   ] [10224] [5792] 0% Loaded updateCount: 108555
12:34:30 [INFO   ] [10224] [5792] 0% Usage Metrics: sessionCount=1
12:34:30 [INFO   ] [10224] [5792] 0% SyncState: devices used: 2
12:34:30 [INFO   ] [10224] [5792] 0% Client is up to date with the server, updateCount: 108555
12:34:30 [INFO   ] [10224] [5792] 0% Updating server items
12:34:30 [INFO   ] [10224] [5792] 0% Updating server note "denní plán, deník, další dny", resource count: 0, content: 151 KB
12:34:30 [INFO   ] [10224] [5792] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:34:33 [INFO   ] [10224] [5792] 100% Loaded updateCount: 108555
12:34:33 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:34:33 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:34:33 [INFO   ] [10224] [5792] 100% Usage Metrics: sessionCount=0
12:34:33 [INFO   ] [10224] [5792] 100% SyncState: devices used: 2
12:34:33 [INFO   ] [10224] [5792] 100% Client updateCount: 108555, server updateCount: 108556
12:34:33 [INFO   ] [10224] [5792] 100% Retrieving list of changes from the server
12:34:33 [INFO   ] [10224] [5792] 0% * saved 1 sync chunks, updateCount=108556
12:34:33 [INFO   ] [10224] [5792] 0% Receiving account changes
12:34:33 [INFO   ] [10224] [5792] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
12:34:33 [INFO   ] [10224] [5792] 0% * update 0 notebooks, 1 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
12:34:33 [INFO   ] [10224] [9440] 0% Retrieving 1 note
12:34:33 [INFO   ] [10224] [9440] 0% Retrieving note "denní plán, deník, další dny"
12:34:33 [INFO   ] [10224] [9440] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:34:34 [INFO   ] [10224] [7844] Client synchronization finished, status: complete
12:34:34 [INFO   ] [10224] [7844] * elapsed time: 3s
12:34:34 [INFO   ] [10224] [7844] * 1 item sent
12:36:20 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:39:34 [INFO   ] [10224] [9176] Client synchronization started
12:39:34 [INFO   ] [10224] [9324] 0% Loaded updateCount: 108556
12:39:34 [INFO   ] [10224] [9324] 0% Usage Metrics: sessionCount=0
12:39:34 [INFO   ] [10224] [9324] 0% SyncState: devices used: 2
12:39:34 [INFO   ] [10224] [9324] 0% Client is up to date with the server, updateCount: 108556
12:39:34 [INFO   ] [10224] [9324] 0% Updating server items
12:39:34 [INFO   ] [10224] [9324] 0% Updating server note "denní plán, deník, další dny", resource count: 0, content: 151 KB
12:39:34 [INFO   ] [10224] [9324] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:39:36 [INFO   ] [10224] [9324] 100% Loaded updateCount: 108556
12:39:37 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:39:37 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:39:37 [INFO   ] [10224] [9324] 100% Usage Metrics: sessionCount=0
12:39:37 [INFO   ] [10224] [9324] 100% SyncState: devices used: 2
12:39:37 [INFO   ] [10224] [9324] 100% Client updateCount: 108556, server updateCount: 108557
12:39:37 [INFO   ] [10224] [9324] 100% Retrieving list of changes from the server
12:39:37 [INFO   ] [10224] [9324] 0% * saved 1 sync chunks, updateCount=108557
12:39:37 [INFO   ] [10224] [9324] 0% Receiving account changes
12:39:37 [INFO   ] [10224] [9324] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
12:39:37 [INFO   ] [10224] [9324] 0% * update 0 notebooks, 1 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
12:39:37 [INFO   ] [10224] [3220] 0% Retrieving 1 note
12:39:37 [INFO   ] [10224] [3220] 0% Retrieving note "denní plán, deník, další dny"
12:39:37 [INFO   ] [10224] [3220] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:39:38 [INFO   ] [10224] [9176] Client synchronization finished, status: complete
12:39:38 [INFO   ] [10224] [9176] * elapsed time: 3s
12:39:38 [INFO   ] [10224] [9176] * 1 item sent
12:44:38 [INFO   ] [10224] [11544] Client synchronization started
12:44:38 [INFO   ] [10224] [10580] 0% Loaded updateCount: 108557
12:44:38 [INFO   ] [10224] [10580] 0% Usage Metrics: sessionCount=0
12:44:38 [INFO   ] [10224] [10580] 0% SyncState: devices used: 2
12:44:38 [INFO   ] [10224] [10580] 0% Client is up to date with the server, updateCount: 108557
12:44:39 [INFO   ] [10224] [11544] Client synchronization finished, status: complete
12:44:39 [INFO   ] [10224] [11544] * elapsed time: 0s
12:45:37 [INFO   ] [10224] [7920] Registered session count: 1, last session: 2020/02/23 12:45:00
12:46:03 [ERROR  ] [10224] [7920] Failed to get changes from CE uid=0, timed out
12:46:04 [INFO   ] [4900] [4124] Starting EvernoteSubprocess.exe : 4900
12:47:22 [INFO   ] [10224] [12480] Client synchronization started
12:47:22 [INFO   ] [10224] [4904] 0% Loaded updateCount: 108557
12:47:22 [INFO   ] [10224] [4904] 0% Usage Metrics: sessionCount=1
12:47:22 [INFO   ] [10224] [4904] 0% SyncState: devices used: 2
12:47:22 [INFO   ] [10224] [4904] 0% Client is up to date with the server, updateCount: 108557
12:47:23 [INFO   ] [10224] [12480] Client synchronization finished, status: complete
12:47:23 [INFO   ] [10224] [12480] * elapsed time: 1s
12:47:29 [INFO   ] [7376] [4672] Starting EvernoteSubprocess.exe : 7376
12:47:30 [ERROR  ] [10224] [7920] Failed to get changes from CE uid=0, timed out
12:47:30 [INFO   ] [10824] [9032] Starting EvernoteSubprocess.exe : 10824
12:47:57 [ERROR  ] [10224] [7920] Failed to get changes from CE uid=0, timed out
12:47:58 [INFO   ] [10472] [8096] Starting EvernoteSubprocess.exe : 10472
12:50:31 [ERROR  ] [10224] [7920] Unable to load note: uid=54460
12:50:34 [INFO   ] [10224] [10800] Client synchronization started
12:50:34 [INFO   ] [10224] [12844] 0% Loaded updateCount: 108557
12:50:35 [INFO   ] [10224] [12844] 0% Usage Metrics: sessionCount=0
12:50:35 [INFO   ] [10224] [12844] 0% SyncState: devices used: 2
12:50:35 [INFO   ] [10224] [12844] 0% Client is up to date with the server, updateCount: 108557
12:50:35 [INFO   ] [10224] [10800] Client synchronization finished, status: complete
12:50:35 [INFO   ] [10224] [10800] * elapsed time: 0s
12:50:38 [INFO   ] [10224] [10800] Client synchronization started
12:50:38 [INFO   ] [10224] [12844] 0% Loaded updateCount: 108557
12:50:38 [INFO   ] [10224] [12844] 0% Usage Metrics: sessionCount=0
12:50:38 [INFO   ] [10224] [12844] 0% SyncState: devices used: 2
12:50:38 [INFO   ] [10224] [12844] 0% Client is up to date with the server, updateCount: 108557
12:50:39 [INFO   ] [10224] [10800] Client synchronization finished, status: complete
12:50:39 [INFO   ] [10224] [10800] * elapsed time: 0s
12:50:41 [INFO   ] [10224] [10800] Client synchronization started
12:50:41 [INFO   ] [10224] [12844] 0% Loaded updateCount: 108557
12:50:41 [INFO   ] [10224] [12844] 0% Usage Metrics: sessionCount=0
12:50:41 [INFO   ] [10224] [12844] 0% SyncState: devices used: 2
12:50:41 [INFO   ] [10224] [12844] 0% Client is up to date with the server, updateCount: 108557
12:50:41 [INFO   ] [10224] [10800] Client synchronization finished, status: complete
12:51:09 [INFO   ] [10224] [12488] Client synchronization started
12:51:09 [INFO   ] [10224] [1504] 0% Loaded updateCount: 108557
12:51:09 [INFO   ] [10224] [1504] 0% Usage Metrics: sessionCount=0
12:51:09 [INFO   ] [10224] [1504] 0% SyncState: devices used: 2
12:51:09 [INFO   ] [10224] [1504] 0% Client is up to date with the server, updateCount: 108557
12:51:09 [INFO   ] [10224] [12488] Client synchronization finished, status: complete
12:51:12 [INFO   ] [10224] [12488] Client synchronization started
12:51:12 [INFO   ] [10224] [1504] 0% Loaded updateCount: 108557
12:51:12 [INFO   ] [10224] [1504] 0% Usage Metrics: sessionCount=0
12:51:12 [INFO   ] [10224] [1504] 0% SyncState: devices used: 2
12:51:12 [INFO   ] [10224] [1504] 0% Client is up to date with the server, updateCount: 108557
12:51:12 [INFO   ] [10224] [12488] Client synchronization finished, status: complete
12:51:44 [ERROR  ] [10224] [7920] Failed to get changes from CE uid=0, timed out
12:51:45 [INFO   ] [4716] [2172] Starting EvernoteSubprocess.exe : 4716
12:51:54 [ERROR  ] [10224] [7920] Failed to get changes from CE uid=0, timed out
12:51:55 [INFO   ] [11532] [11864] Starting EvernoteSubprocess.exe : 11532
12:52:07 [ERROR  ] [10224] [7920] Failed to get changes from CE uid=0, timed out
12:52:46 [INFO   ] [8852] [10732] Starting EvernoteSubprocess.exe : 8852
12:54:03 [INFO   ] [10224] [6972] Client synchronization started
12:54:03 [INFO   ] [10224] [11816] 0% Loaded updateCount: 108557
12:54:04 [INFO   ] [10224] [11816] 0% Usage Metrics: sessionCount=0
12:54:04 [INFO   ] [10224] [11816] 0% SyncState: devices used: 2
12:54:04 [INFO   ] [10224] [11816] 0% Client updateCount: 108557, server updateCount: 108558
12:54:04 [INFO   ] [10224] [11816] 0% Retrieving list of changes from the server
12:54:04 [INFO   ] [10224] [11816] 0% * saved 1 sync chunks, updateCount=108558
12:54:04 [INFO   ] [10224] [11816] 0% Receiving account changes
12:54:04 [INFO   ] [10224] [11816] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
12:54:04 [INFO   ] [10224] [11816] 0% * update 0 notebooks, 1 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
12:54:04 [INFO   ] [10224] [10212] 0% Retrieving 1 note
12:54:04 [INFO   ] [10224] [10212] 0% Retrieving note "denní plán, deník, další dny"
12:54:04 [INFO   ] [10224] [10212] 0% * guid={33c3d3bb-27c8-461f-b6ae-d4cec7e20e7e}
12:54:04 [INFO   ] [10224] [10212] 0% * note content, length=149484
12:54:04 [INFO   ] [10224] [10212] 100% Submitting a batch of 1 note calls, size=438 KB
12:54:05 [INFO   ] [10224] [10388] 100% Updating local note "denní plán, deník, další dny", resource count: 0, usn=108558
12:54:05 [INFO   ] [10224] [10388] 100% * guid={33C3D3BB-27C8-461F-B6AE-D4CEC7E20E7E}
12:54:05 [ERROR  ] [10224] [7920] Unable to load note: uid=799
12:54:05 [INFO   ] [10224] [6972] Client synchronization finished, status: complete
12:54:05 [INFO   ] [10224] [6972] * elapsed time: 2s
12:54:05 [INFO   ] [10224] [6972] * 1 item received
12:54:12 [INFO   ] [10224] [6668] Client synchronization started
12:54:12 [INFO   ] [10224] [7228] 0% Loaded updateCount: 108558
12:54:12 [INFO   ] [10224] [7228] 0% Usage Metrics: sessionCount=0
12:54:12 [INFO   ] [10224] [7228] 0% SyncState: devices used: 2
12:54:12 [INFO   ] [10224] [7228] 0% Client is up to date with the server, updateCount: 108558
12:54:13 [INFO   ] [10224] [6668] Client synchronization finished, status: complete
12:54:13 [INFO   ] [10224] [6668] * elapsed time: 1s

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On 2/23/2020 at 5:14 AM, Drak3 said:

Hi, I use Evernote on Android and also on desktop.

I made some changes to a note on Android and then changed the same note on desktop.

After they synced, a coliding note was created. Both notes contain different versions of edits I made on desktop. The change I made on Android just disappeared. 

Happens probably for the first time. Potentially losing user's information. 

Rules of the road are to be sure you have synced as you enter/leave a platform.  This will eliminate sync conflict issues.

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