Laurie Merritt 0 Posted January 29, 2020 Share Posted January 29, 2020 Hello! I was at an appointment today and needed to access a PDF document I saved yesterday in Evernote. I was using my Pixel phone. When I clicked on the attachment, it would start to pull up Adobe Acrobat, then stop and give me two options to open the document. Neither of them (Paprika or Stocard) will open PDF documents. ??? How can I use Adobe to open this PDF? (The same exact thing happens if I click the three dots and select "view"- it gives those same two weird options.) Thanks! Link to comment
Derek-M 0 Posted January 30, 2020 Share Posted January 30, 2020 I have exactly the same problem on my Samsung S10. For a second it shows the Adobe Acrobat for Samsung start screen then it gives me only three options, none of which can open a PDF (one of the options is Garmin Connect!?). I don't have any issues opening PDF documents from other sources. Link to comment
Level 5* gazumped 11,663 Posted January 30, 2020 Level 5* Share Posted January 30, 2020 Hi. When I tap a PDF (Samsung Note) I get a 'please wait', then the file opens in Xodo which is my default PDF reader. Not sure how you assign (or re-assign) file priorities, but if you uninstall and reinstall your PDF reader, that might re-set the default...? Link to comment
Level 5 Shane D. 1,818 Posted January 30, 2020 Level 5 Share Posted January 30, 2020 @Laurie Merritt @Derek-M Thanks for reaching out! There is a known issue with Adobe Acrobat that we are working to resolve. Our apologies for any trouble this may have caused. As a temporary workaround, my suggestions would be to use Google PDF viewer until the root cause of the issue is pinpointed and resolved. Let me know if you have any other questions. 2 Link to comment
Harpagid 0 Posted March 4, 2020 Share Posted March 4, 2020 I also have the same problem as Laurie Merritt . It is very annoying as I have a lot of .PDF documents in Evernote !!! Link to comment
lisandra 1 Posted March 15, 2020 Share Posted March 15, 2020 I was having the same problem with my android One Plus,... from you phone if you click on the three dots in the document name box it gives you different options including download, this will download the document to your phone and you'll be able to see it and print it or what ever else you need. Hope this helps. 1 Link to comment
Angry 45 Posted September 8, 2020 Share Posted September 8, 2020 I have the same problem. Right after I updated my phone to Android 10. Link to comment
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