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pemaje

Email to my Evernote: Attachment = Fail

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I setup my HP scanner to send PDFs to my username.xxx@m.evernote.com address.
Immediatelly I faced a problem: no new notes appeared on my account.

After testing a bit and resetting the @m.evernote.com addressfor  8 times I figured out: every single time there is what so ever attachment in the email I get an error email from Evernote:

We couldn’t deliver your message
The emailed note was received, but an internal error occurred while processing it. Please try sending the note again later.

What is wrong? I thought one was able to save PDF-files to the Evernote account by email...

PS. By testing I mean I tried to send mail from various devices to @m.evernote.com address.

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Damn. Looks like there could have been some problem with my service provider yesterday. Or some issue at Evernote's end?
--> Anyway, PDF upload from all the devices except the scanner work now! And I didn't change a thing.

But here it gets funny: When I go the the sent folder of the scanner (via webmail) and either reply all or forward that message then it gets uploaded to Evernote... But not straight from the scanner...
(I have created a separate my.personal.scanner@gmail.com account for my scanner.)

I guess I need to contact the Support for that.

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So the email itself (plus attached PDF) is generated and sent from the printer? Try setting the printer to email to your personal email account, see if the email and attachment looks reasonable. Can you reply to it? Does the reply land at my.personal.scanner@gmail.com? Make sure the printer's email from: address and SMTP server is legit, not just from Google's POV but also from your ISP's POV.  If it is from a gmail.com address, but uses a non-gmail client or non-typical routing/IP addresses, Evernote might think it is spam.

These are the gotchas I remember from setting up my printer 1+ year ago to scan into Evernote via the EN email gateway. My ISP was very picky about POP/IMAP/SMTP clients like Outlook (free version) that send via 3rd party (e.g. google in your case) SMTP servers. I ended up having to use the email system provided by the ISP to create a new mailbox just for the printer.

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Hi John and thank you for the input!

The scanner email fuction works (almost) perfectly. It uses the Gmail SMTP-server and that requires autentication. So all the scanned email appear in my.personal.scanner@gmail.com  sent-folder.

So far the emails and attacments have arrived to all my personal mails and @sendtodropbox.com also works.
If I scan something to my.mail@workplace.com I get an email from my.personal.scanner@gmail.com and if I reply that the message of course appears in my.personal.scanner@gmail.com  inbox.
For some reason (your guess of spam souds legit) only @m.evernote.com doesn't work...

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