Image Thumbnails not appearing

[TheRollingOcean 0]

Please see attached.

Can anyone help with this ? Thumbnails are not appearing.

[gazumped 11,652]

Hi.  You have a screenshot, apparently taken at 12:30,  featuring a couple of images that were captured a few hours before,  at 10:15 and 10:17.  I wouldn't worry about those - the device index takes a little while to catch up with new notes.  Your notes from 'yesterday' though are unusual in not having full thumbnails,  though it depends on how much access your Android has had to a network connection in the meantime.  -And if those notes were created on another device,  how much network access it has had in the meantime to update Evernote's servers.

There aren't many options to 'tech' a mobile app - best remedy for most issues is to sync / uninstall / restart the device / reinstall to get a 'clean' version.  If this thumbnail lag is an issue,  you're a subscriber, so could reach out to Support directly if you wish...

[TheRollingOcean 0]

1 hour ago, gazumped said:

Hi.  You have a screenshot, apparently taken at 12:30,  featuring a couple of images that were captured a few hours before,  at 10:15 and 10:17.  I wouldn't worry about those - the device index takes a little while to catch up with new notes.  Your notes from 'yesterday' though are unusual in not having full thumbnails,  though it depends on how much access your Android has had to a network connection in the meantime.  -And if those notes were created on another device,  how much network access it has had in the meantime to update Evernote's servers.

There aren't many options to 'tech' a mobile app - best remedy for most issues is to sync / uninstall / restart the device / reinstall to get a 'clean' version.  If this thumbnail lag is an issue,  you're a subscriber, so could reach out to Support directly if you wish...

It's been days... This feature just stopped working.

[PinkElephant 8,077]

Maybe go to the web client on the EN website. Log in, and check whether your pics have synced to the EN server.

Thumbnails are generated on the server. If the pics did not reach it,  no thumbs will be created.