billed illegally AFTER i cancelled my subscription

[Louis371 0]

billed illegally AFTER i cancelled my subscription. And the evernote staff doesn't answer my queries.

[DTLow 5,736]

21 minutes ago, Louis371 said:

AFTER i cancelled my subscription

I know how to set up the automatic renewing subscription
What method did you use to "cancelled my subscription"

[Louis371 0]

I click the 'cancel subscription' button, my credit card wasn't billed at that time. It was later billed.

[DTLow 5,736]

1 hour ago, Louis371 said:

I click the 'cancel subscription' button, my credit card wasn't billed at that time. It was later billed.

Here's a screenshot of my subscription page
I don't see a 'cancel subscription' button

There is a process doc described here