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kckst8

ANSWERED Google single sign on broken on Windows App

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I installed today on a brand new laptop running Windows 10 latest. Upon clicking "Sign in with Google", the google permissions window appears and then continues to grow until it fills the screen with nothing but white space. Anybody else seeing this?:

 

image.thumb.png.0b10b1fd1813e4834641ca14318871c5.png

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Hi.  Did you try a device restart / uninstalling and reinstalling?

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Hello. thanks for responding! Yes to both.....also even signing in with Google in Evernote on the web results in this:

image.thumb.png.c8a65e1a353ea9df3e47bd54590d5db6.png

 

Clicking "Evernote" in the top right to return home will take me to my notes (sign on was successful in spite of this error). It definitely appears to be a bug with google SSO

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21 hours ago, kckst8 said:

Upon clicking "Sign in with Google", the google permissions window appears and then continues to grow until it fills the screen with nothing but white space.

Apropos the fact that nothing really helpful comes to mind: Well, if that's not a metaphor for Google as a whole, I don't know what is...

OK, maybe it's some kind of network connectivity thingie; can you see https://evernote.com/ ?

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Same problem here. I just tried the W10 app and the desktop one. I can't use the Google Login due that white page of death.

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Have same problem:

image.thumb.png.8a37819ed62569e5306ad6a1d921b693.png

The authorization window is constantly updated, but nothing appears.

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I have the same issue, with the single sign-on widget growing to fill the whole screen and unusable. Restarted device and updated evernote, made no difference. Browser version of evernote works fine for me.

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1 hour ago, gazumped said:

Is anyone raising this with Google help?

Google help? What's that? :lol:

Well, of course, it's forums, just like this only with less helpful people.

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Hi, I used the Chat from help section and they told me to do this:

  1. Use "Forgot your password" (with your gmail or email associated with Google Account)
  2. "Restart password" with the email that you will receive (when you use your Google Account with Evernote you don't create a password)
  3. Login with your gmail and the new password

From now on, you can use your Google Account login (when available) or use the same email and your new password.

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@danshou - This is great and all - but it kinda defeats the purpose of Google Authentication. I still can not login using the Login with Google button the window grows till it takes up all three of my monitors ( kinda Hilarious to watch actually.)

So while this is a work around it is not a solution. 

 

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23 hours ago, Jeremy Roman said:

So while this is a work around it is not a solution.

As long as Evernote and/ or Google are aware of the issue,  someone will be working on a solution.  Until that's delivered though,  all you have is work-arounds...

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28 minutes ago, Dave-in-Decatur said:

Please join this existing thread rather than starting a new one:

Merged to the referenced topic.

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Hi All,

Thank you for reaching out.

I'm working with our teams to get more information about this issue, and to determine how best to proceed.

I'll follow-up once I know more, but feel free to reach out to me directly if you have any questions in the meantime.

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Same issue, links work on the web browser but not on windows 10 app, have not tried the desktop version 

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On 11/25/2019 at 7:09 AM, Mrs Orbra said:

Hi, it's been fixed. I had the same issue but successfully signed in using google just now.

@Mrs Orbra still i have the same issue and is not been solved ;  the video @Leyheart uploaded is still the case as of Nov 26th 2019

@Shane D. any update on the issue ?

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Is there any news? I still have this issue. Tried older versions but same problem. 

Thank you!

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Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. 

  1. Go to https://www.evernote.com/ForgotPassword.action 
  2. Enter your email address and click "Send Verification email"
  3. Click on the password reset link in your inbox and create a new password
  4. Open the Evernote for Windows Desktop app
  5. Enter the email address and new password 

 

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Wow Thanks for every one

one of same here, but now all problems were solved!

really appreciating :D:D:D

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@Austin G

Yesterday I reinstalled Windows 10 on my PC. After that I had this problem. But now it works. Thank you!

I also installed Ritlabs' "The Bat". Oauth Authentication with Gmail didn't work. The authorize button is greyd out. But other email adresses like .gmx work. Maybe the problem ist with gmail/google?

Maybe it will help you find the problem.

 

 

 

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When I try to sign in to Evernote on the desktop by clicking "Sign in with Google" (because I have already done so with my phone) a window appears that says "Please wait while the page is loading", the message disappears and the window slowly expands to fit the screen.This window hasn't caused any trouble (it closes normally), but there is literally nothing on this window even after waiting. I have been unable to use my existing account and I'm going to have to use an e-mail account that isn't the one connected to my Google account to even try and see if it would work fine with an account not connected to my Google account.

Has this happened to anyone else? Is there a fix?

 

 

 

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@JaJoJe Thank you for reaching out!

I went ahead and merged your post into this thread.

We're currently working to address this Sign in with Google issue.

However, please see the workaround provided by @Austin G:
 

Quote

Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. 

  1. Go to https://www.evernote.com/ForgotPassword.action 
  2. Enter your email address and click "Send Verification email"
  3. Click on the password reset link in your inbox and create a new password
  4. Open the Evernote for Windows Desktop app
  5. Enter the email address and new password 

Let me know if you have any problems!

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I just downloaded Evernote for desktop and I can't sign in via Google.. this happens every single time. How to troubleshoot?

Screenshot 2019-12-17 06.42.10.png

Screenshot 2019-12-17 06.42.18.png

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@notjade I've merged your post into this thread.

Please see:

Quote

Thanks for your patience as we continue to identify the cause of this Sign in with Google issue. As a workaround, please create an Evernote password for the account. 

  1. Go to https://www.evernote.com/ForgotPassword.action 
  2. Enter your email address and click "Send Verification email"
  3. Click on the password reset link in your inbox and create a new password
  4. Open the Evernote for Windows Desktop app
  5. Enter the email address and new password 

 

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As of 12/30/19 still unable to use Google SSO with windows desktop app.  Support told me they're working on it.

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I think, I found a solution.

To login evernote with Google account, firstly login with my outlook account and then File > Add another user option use it. After that don't use the Sign in with Google account option type your gmail account and password respectively.

Finally you can login with your gmail account and all files will be there.

 

1962005686_loginscreen.thumb.jpg.60c77c223674d4c4613fdf91caa555c1.jpglogin.thumb.jpg.a219ce77122ae03305676adb4c417288.jpg

 

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This same issue happens in the work chat when you try and connect your google account to sync your contacts 

 

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Thank you all for your patience as we worked on a fix. This issue is now fixed in our latest GA release, Evernote for Windows version 6.23 GA. 
You can install it from the link in our release post: 

 

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