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SGledden

Frustration at handwritten notes / drawings not autosaving

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I routinely lose my hand written notes when I fail to press “done”. This is a source of huge frustration.

Please can Evernote implement an auto save feature for handwritten notes / drawings. 🙏

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I experience the same! Very annoying. I’ve lost so much work like this. It seems that some bug has resulted in all sketches being flattened to images too, and without any sign of when this might be resolved. Time to switch to another app!

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I’m having the exact same problem. If my ipad screen goes to sleep, all notes disappear. theres no autosave?

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 Thanks, @Amplias, for specifying the platform you're working on! It varies from one platform to another currently, so you might check the settings in the ipad app and see if there's an autosave option. There isn't in Android, but in Android Evernote prevents the screen from sleeping. Still, during a long edit I will save or sync (two different things in the Android app) periodically to be safe.

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4 hours ago, Dave-in-Decatur said:

so you might check the settings in the ipad app and see if there's an autosave option

No autosave setting in IOS either

Personally, I don't use Evernote's sketch feature for note-taking
I use the Notablility app on my iPad with with Apple Pencil.  The document is stored in Evernote as a note attachment

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They have actually improved the handwriting and created shapes tools.  But, still lack:

1. A better highlighter tool that doesn't show "layers". 

2. The No Autosave function is crazy.  Why go to all the work of making a nice tool and then no autosave?  I get a phone call when I am writing and everything I have written is lost.  

3. Sketches were a "thing" 5 years ago.  Today, with an iPad Pro and Apple Pencil, these are real note taking tools.  We should be able to handwrite pages of notes inside the app.  (Don't get me started about how bad Penultimate is), plus it is external to the App.  Apple Notes and OneNote allow one to create notes in the app. 

 

BTW. I'm doing the same thing as DTLow, creating content in Notability or Apple Notes and then sending it to a note in Evernote.  Slow, but more reliable. 

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+1 for the feature.

I am almost about to switch to something else if this feature will not be there. Any insights from the DEV team would be really helpful on if/when the feature is planned to be there.

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Agreed - I am also considering changing. I seem to be getting a different scenario to past is when iPAD goes to sleep the note is not kept. It goes back to the front screen and loses all the test. When i am in an appointment it just not possible to press done all the times it goes to sleep. this actually defeats the entire reason i have my subscription. If i cant get a solution to this i will definitely stop using evernote. In the past it used to go back to the handwriting section of the note - this now seems erratic?? Weird!

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My solution so far has been to use Notability and send to Evernote. Totally amazed that Evernote would not fix such an obvious flaw.  

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I have the same problem. Android, Galaxy Note 9.  Handwriting disappears even after I have synced the notes. I've lost really important stuff and it's not fair that I have to pay to upgrade to see note history. Server side glitches deleting my content is not acceptable. 

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Frustration at handwritten notes / drawings not autosaving

This is also causing me huge frustration!  When is a fix / feature coming that addresses this, please?

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1) iOS is a lot more restricted than Android. I doubt that a 3rd party app like EN can prevent that a OS-function sends the device to sleep. You can move the auto-locking time in the iOS settings to a max. of 5 minutes on an iPhone, or „never“. On an iPad It goes up to 15min, or „never“ again. Maybe a longer time will help you to avoid data losses when you just go briefly away.

2) It takes a bit of training, but you just need to leave the current note and return to the notes overview to force a save / sync operation.

3) For handwritten stuff, I use GoodNotes 5. Notes stay in GN5 as long as they are active, and sync through iCloud. Once a note is closed, I export it into EN as a searchable pdf.

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I've been having this issue on my ipad pro for the past two+ months. Up until some major update, this wasn't a problem for me—my ipad could go to sleep and within 5-10 minute, I could turn it back on and the app would still be active and in sketch mode. Now, the app completely closes down the second I let my ipad go to sleep whether I'm sketching or typing.

It's driving me insane because I can't always catch it or save every 5 seconds. I have to move to another sketching app because I rely on it every day for work and personal tasks. It just shouldn't be an issue that requires workarounds.

 

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Maybe related to iOS 13 ?

There are reports that iOS 13 handles inactive apps more strictly, because it uses the resources for the OS and other active apps. Maybe you could check whether this may be happening since you updated (if you updated, what most I-device-users are doing).

Personally I use GoodNotes 5 for all handwritten stuff. Apples own Notes could be an alternative as well, and this would be for free.

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This is also a huge problem for me. I have to always remember to hit "Done" before switching apps or letting my iPad go to sleep. Sometimes while in meetings I write a few things down and then put down my iPad to listen. Within a few minutes all of my notes are gone. I've lost notes so many times that I'm thinking of switching away from EN all together.

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If this issue isn't resolved before my subscription renewal date (Feb 2020), I'm gone.  Just saying!  Evernote do you care?

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4 minutes ago, NC1 said:

I'm gone

Good bye, good luck

I recommend the Notability app; a great improvement on "handwriting"   
I still like Evernote for storage and organization; I store the Notability documents as note attachments
 

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44 minutes ago, NC1 said:

If this issue isn't resolved before my subscription renewal date (Feb 2020), I'm gone.  Just saying!  Evernote do you care?

These forums are primarily user-to-user, not a means of addressing Evernote directly. Before your subscription expires, you could use it to contact support and see what they have to say: https://help.evernote.com/hc/requests/new.

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On 12/23/2019 at 9:21 AM, PinkElephant said:

Maybe related to iOS 13 ?

There are reports that iOS 13 handles inactive apps more strictly, because it uses the resources for the OS and other active apps. Maybe you could check whether this may be happening since you updated (if you updated, what most I-device-users are doing).

Personally I use GoodNotes 5 for all handwritten stuff. Apples own Notes could be an alternative as well, and this would be for free.

A lot of the complaints in this thread are iOS and I have read the complaints about iOS 13 being very aggressive in killing off backgrounded apps. I've personally noticed that Evernote unfortunately is impacted. Having a note open and letting the phone turn off results in being brought back to the all notes view when I open it back up again. This is using the same version as before where I didn't have the problem before the iOS upgrade.

Some sites claim it was fixed in 13.2.2, but I'm on 13.3 and still have problems.

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Lost 3 or 4 times 15 min on the last 2 days just because sketches are gone anytime the iPad (13.3) screen goes off...

Meeting notes, sketches, you speak for 2 min, come back and... gone.

It's been ages since all devices are on batteries and OS's are protecting against drains. I can't imagine all developers saying "OS are optimising battery life thus, yeah you loose your work"  

Incredible!!

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Dropping Evernote, specifically because of this. 

Can't spend another hour hand-writing notes and watching them disappear. 

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This is very frustrating. I hope they do something about it in the next update. Clearly it’s causing people to not want to use the tool after all, and these people are looking for other apps to use instead. It’s a very good feature but not worth losing your work. Nothing is ThAT worth it...

Tried just about every other free handwriting tool on the IOS store and I still prefer the one in Evernote but again, it’s just not worth the risk of losing all of what you just did because, for example, you have a video playing in the background that suddenly grabs your attention for a minute, or because someone suddenly came up to you needing your attention.

Not only are these completely normal situations, to be expected really, but also, this is an app often used to help people manage their ADD/ADHD. It helps to create continuous structure in an otherwise unfocused individual and I have seen Evernote recommended for this throughout the web. I myself rely on this to remember things every day and stick to a plan.

If people with focus related challenges are just expected to 'keep saving their work just in case', it kind of goes against the idea. If managing ADHD/distractions was that easy, there would be no need to use Evernote as a helpful tool to help manage this common human difficulty.

(R.I.P. Dozens of unsaved notes this week. Would have been useful, but can’t even remember it all...)

 

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Hi, and welcome to the forums. I don't use this feature much myself, but you're right, for those who do it's a must-have. Right now Evernote is working on a major redo of the editors across platforms (see some of the Behind the Scenes videos). I don't know whether fixing this will be included, but it would be great if it was.

I wasn't aware of Evernote as a help for ADD/ADHD people. What a brilliant "use case," as they say in the business world. Good to know that one of my favorite tools has such widespread usefulness.

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